1. Sign-up to become a member, and most of the ads you see will disappear. It only takes 30 seconds to sign up, so join the discussion today!
    Dismiss Notice

Amazon Finally Pissed Me Off!

Discussion in 'After Hours Lounge (Off Topic)' started by Johnny Angell, Aug 30, 2017.

Tags:
  1. Message #281 of 406 Mar 12, 2019
    Last edited: Mar 12, 2019
    PMF

    PMF Producer

    Joined:
    May 6, 2015
    Messages:
    4,022
    Likes Received:
    4,381
    Trophy Points:
    4,110
    Real Name:
    Philip
    And the answer to that part of the conversation is usually,,,
    "Can you please hold while I check with my supervisor?"
     
  2. Kevin Hewell

    Kevin Hewell Cinematographer

    Joined:
    Mar 28, 2003
    Messages:
    2,440
    Likes Received:
    231
    Trophy Points:
    1,610
    Location:
    Atlanta
    Real Name:
    Kevin Hewell
    You could always go to Sears.

    Oh, wait
     
  3. cinemiracle

    cinemiracle Screenwriter

    Joined:
    May 1, 2015
    Messages:
    1,027
    Likes Received:
    394
    Trophy Points:
    1,610
    Real Name:
    Peter
    Ordered a bluray of DEATH IN VENICE (Criterion collection). Amazon(USA) sent me an email saying that the item was returned to them as it was undeliverable. Not the first time that it has happened to me.All my address details were 100% correct. A friend of mine has had the same experience several times in the past. I live in Australia so it will be a long wait to order another copy. Has anyone else had this problem?
     
  4. Todd Erwin

    Todd Erwin Producer
    Reviewer

    Joined:
    Apr 16, 2008
    Messages:
    5,037
    Likes Received:
    1,477
    Trophy Points:
    9,110
    Location:
    Hawthorne, NV
    Real Name:
    Todd Erwin
    Did you ever get your cable modem?
     
  5. Josh Steinberg

    Josh Steinberg Executive Producer
    Reviewer

    Joined:
    Jun 10, 2003
    Messages:
    16,084
    Likes Received:
    18,812
    Trophy Points:
    9,110
    Real Name:
    Josh Steinberg
    It showed up, but ironically, was defective.
     
    Todd Erwin likes this.
  6. Todd Erwin

    Todd Erwin Producer
    Reviewer

    Joined:
    Apr 16, 2008
    Messages:
    5,037
    Likes Received:
    1,477
    Trophy Points:
    9,110
    Location:
    Hawthorne, NV
    Real Name:
    Todd Erwin
    I hope you didn't use promo credits to purchase it....
     
  7. Josh Steinberg

    Josh Steinberg Executive Producer
    Reviewer

    Joined:
    Jun 10, 2003
    Messages:
    16,084
    Likes Received:
    18,812
    Trophy Points:
    9,110
    Real Name:
    Josh Steinberg
    Nope! Credit card. Going back for an exchange.
     
    bmasters9 likes this.
  8. bmasters9

    bmasters9 Producer

    Joined:
    Jan 8, 2008
    Messages:
    3,462
    Likes Received:
    3,250
    Trophy Points:
    4,110
    Real Name:
    Ben Masters
    I think that's why they always say to use credit cards-- they have more protections.
     
  9. TJPC

    TJPC Producer

    Joined:
    Jul 15, 2016
    Messages:
    3,196
    Likes Received:
    2,805
    Trophy Points:
    4,110
    Location:
    Hamilton Ontario
    Real Name:
    Terry Carroll
    Pretty happy with the service Amazon.ca is using to deliver to our house. We are away today and they sent us this picture:

    upload_2019-3-18_12-6-13.
     
    PMF, Clinton McClure and bmasters9 like this.
  10. TJPC

    TJPC Producer

    Joined:
    Jul 15, 2016
    Messages:
    3,196
    Likes Received:
    2,805
    Trophy Points:
    4,110
    Location:
    Hamilton Ontario
    Real Name:
    Terry Carroll
    Today Mary Poppins Returned arrived before 9:00 am and before I could get the outside door opened!

    upload_2019-3-21_9-32-30.
     
    bmasters9 likes this.
  11. bmasters9

    bmasters9 Producer

    Joined:
    Jan 8, 2008
    Messages:
    3,462
    Likes Received:
    3,250
    Trophy Points:
    4,110
    Real Name:
    Ben Masters
    Arrived in a flash, didn't it?!
     
  12. TJPC

    TJPC Producer

    Joined:
    Jul 15, 2016
    Messages:
    3,196
    Likes Received:
    2,805
    Trophy Points:
    4,110
    Location:
    Hamilton Ontario
    Real Name:
    Terry Carroll
    I saw it land suspended on an umbrella!!
     
  13. John*Wells

    John*Wells Supporting Actor

    Joined:
    Jun 12, 2005
    Messages:
    928
    Likes Received:
    702
    Trophy Points:
    610
    Real Name:
    John
    My Season sets of NYPD Blue Season 1-6 are scheduled tomorrow by 8 PM .. That must mean Amazon's Delivery Service is not delivering it
     
  14. TJPC

    TJPC Producer

    Joined:
    Jul 15, 2016
    Messages:
    3,196
    Likes Received:
    2,805
    Trophy Points:
    4,110
    Location:
    Hamilton Ontario
    Real Name:
    Terry Carroll
    I just returned from a tour of the Amazon fulfillment centre in Brampton Ontario (about 45 minutes from my home). The tour was free, and took about an hour. It is an absolutely gigantic facility, and only one of two, with its twin across the street.

    The tour took us from the area where the goods enter the building until they are packaged and leave. Robots wiz huge shelves of items and conveyer belts equally wiz packages out to the loading docks.

    Everyone there seems to be working so fast you can barely see them. Employees make very little choices themselves. The goods arrive and workers put them randomly on stacks of small cubby holes and the computer registers their locations.

    The next set of people wait a few seconds for robots to move the appropriate stacks of products to them that the computer selects. They assemble orders and put them in yellow tubs on conveyer belts.

    Packagers are given tubs with customer orders in them. The computer tells them what size box to use and a machine spits out the proper length of sticky tape to put it together. This is done and then the items are boxed with bubble packing. The box is taped shut and a UPC code label is printed out and stuck on.

    The conveyer takes it to the next stage where it is weighed. Too heavy or two light for the order boxes are rejected and examined by hand. Just right have their UPC code scanned and an address label prints out and stuck on by machine.

    The final conveyers take the boxes
    and slide them automatically to the proper belts to the post office truck or courier service truck. Here workers as the guide says “play Tetris” with the boxes in the trucks.

    It was a very interesting and instructive tour. I learned one abiding truth however! I NEVER want to work there!
     
  15. David Norman

    David Norman Producer

    Joined:
    Oct 12, 2001
    Messages:
    5,533
    Likes Received:
    2,228
    Trophy Points:
    9,110
    Location:
    Charlotte, NC
    Did you ask them about why their computer chooses so amazingly poorly on packaging fragile items with no padding vs sets of towels with loads of bubble wrap in a sturdy box?

    Why it's OK to put canned goods, 50lb dog food containers and 3 Bluray in the same package with no way to keep them from playing demo-derby all the way to the house.
     
    B-ROLL and Todd Erwin like this.
  16. Jake Lipson

    Jake Lipson Lead Actor

    Joined:
    Dec 21, 2002
    Messages:
    7,759
    Likes Received:
    4,361
    Trophy Points:
    9,110
    Real Name:
    Jake Lipson
    Reading through this thread reminds me how lucky I've been with regard to Amazon, because the vast majority of the time things arrive promptly and are fine.

    A couple weeks ago now there was an odd situation with The Art and Making of Aladdin by Emily Zelmer (which is an awesome book, by the way, if you're really excited for the new film.) I had pre-ordered it in mid-March in more than enough time to qualify for release date delivery, which should have been April 30.

    Instead, it was delivered to the carrier (USPS) late on April 30 and was listed on their tracking as "available for pickup." It actually arrived as part of my mail on May 1. So I got it a day later than I should have. I assume this is Amazon's fault, since it wasn't until Monday afternoon that I got a shipping notice prior to the expected Tuesday delivery date.

    The sky didn't fall or anything, but this to me isn't how Prime is supposed to work.

    If they were still doing the one-month Prime extensions for missed deliveries, I would have asked for one for this in principle, although since they stopped doing that, I don't think I could have gotten a rep to give me much else so I decided to let it go and not say anything about the delay. But it was weird.

    Fortunately, my subsequent Amazon pre-orders (for items released May 7 and May 14) have arrived on time as scheduled. So things appear to be back to normal and this was a one-time oddity (albeit with an item I was very anxious to get, but still.)
     
  17. Scott Merryfield

    Scott Merryfield Executive Producer

    Joined:
    Dec 16, 1998
    Messages:
    14,821
    Likes Received:
    2,765
    Trophy Points:
    9,110
    Location:
    Michigan
    A couple of weeks ago an Amazon rep gave me a $15 account credit for a missed delivery on a case for my new smartphone. I told the person via chat that I specifically selected that product because it was listed with a guaranteed one day delivery, and I wanted the case before heading out of town. The case was under $8, so they credited me about double my purchase price.

    I usually don't even bother to contact Amazon if they miss the promised delivery by a day, because it's usually not an issue for me. However, this time I didn't get the case when I needed it and as promised, so I decided to see what Amazon would do.
     
    Jake Lipson likes this.
  18. Message #298 of 406 May 29, 2019
    Last edited: May 29, 2019
    Jake Lipson

    Jake Lipson Lead Actor

    Joined:
    Dec 21, 2002
    Messages:
    7,759
    Likes Received:
    4,361
    Trophy Points:
    9,110
    Real Name:
    Jake Lipson
    That is a really good result. You must have had a very accommodating rep.

    I just placed an order for a book and a CD (two completely unrelated items, but I want both so put them into the same order.) Both are in stock now (i.e. not pre-orders.) It's late Tuesday night here as I'm typing this, so they probably won't ship the order until tomorrow. The default option that came up selected in checkout was for Prime delivery of both items on Friday.

    That would have been fine with me, but then I noticed that it displayed an option to get the book on Thursday, for no additional charge, so I clicked that and the delivery date updated. This is effectively one-day shipping on the book, since I'm sure it won't go out before Wednesday, but they're not charging me extra for it.

    The CD is still coming Friday, as there was no option to get it before then, and that's completely fine.. But I found it interesting that they could upgrade to get the book sooner without charging extra. Presumably this means they have the book at a local warehouse but will have to send the CD from farther away. Neither of these items are things I need urgently, but it will be interesting to see when they arrive.
     
  19. Todd Erwin

    Todd Erwin Producer
    Reviewer

    Joined:
    Apr 16, 2008
    Messages:
    5,037
    Likes Received:
    1,477
    Trophy Points:
    9,110
    Location:
    Hawthorne, NV
    Real Name:
    Todd Erwin
    The book is probably coming from a fulfillment center nearby. I've actually had a few packages arrive earlier than expected lately, which is a nice change of pace.
     
    Jake Lipson likes this.
  20. Scott Merryfield

    Scott Merryfield Executive Producer

    Joined:
    Dec 16, 1998
    Messages:
    14,821
    Likes Received:
    2,765
    Trophy Points:
    9,110
    Location:
    Michigan
    A new fulfillment center was opened about 5 miles from our house a year or so ago. Since then, I have seen quite a few items with a one day shipping option at no extra cost. I usually opt for the "no rush" shipping option to get $1 digital credits, but still usually get those items within 2-3 days. I even received a "no rush" order in one day for a couple of Monoprice HDMI cables last week, which really surprised me.
     
    Jake Lipson likes this.

Share This Page