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Amazon Finally Pissed Me Off!

Discussion in 'After Hours Lounge (Off Topic)' started by Johnny Angell, Aug 30, 2017.

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  1. Message #281 of 296 Mar 12, 2019
    Last edited: Mar 12, 2019
    PMF

    PMF Producer

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    And the answer to that part of the conversation is usually,,,
    "Can you please hold while I check with my supervisor?"
     
  2. Kevin Hewell

    Kevin Hewell Cinematographer

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    You could always go to Sears.

    Oh, wait
     
  3. cinemiracle

    cinemiracle Supporting Actor

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    Ordered a bluray of DEATH IN VENICE (Criterion collection). Amazon(USA) sent me an email saying that the item was returned to them as it was undeliverable. Not the first time that it has happened to me.All my address details were 100% correct. A friend of mine has had the same experience several times in the past. I live in Australia so it will be a long wait to order another copy. Has anyone else had this problem?
     
  4. Todd Erwin

    Todd Erwin Producer
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    Did you ever get your cable modem?
     
  5. Josh Steinberg

    Josh Steinberg Executive Producer
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    It showed up, but ironically, was defective.
     
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  6. Todd Erwin

    Todd Erwin Producer
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    I hope you didn't use promo credits to purchase it....
     
  7. Josh Steinberg

    Josh Steinberg Executive Producer
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    Nope! Credit card. Going back for an exchange.
     
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  8. bmasters9

    bmasters9 Producer

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    I think that's why they always say to use credit cards-- they have more protections.
     
  9. TJPC

    TJPC Cinematographer

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    Pretty happy with the service Amazon.ca is using to deliver to our house. We are away today and they sent us this picture:

    upload_2019-3-18_12-6-13.
     
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  10. TJPC

    TJPC Cinematographer

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    Today Mary Poppins Returned arrived before 9:00 am and before I could get the outside door opened!

    upload_2019-3-21_9-32-30.
     
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  11. bmasters9

    bmasters9 Producer

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    Arrived in a flash, didn't it?!
     
  12. TJPC

    TJPC Cinematographer

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    I saw it land suspended on an umbrella!!
     
  13. John*Wells

    John*Wells Supporting Actor

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    My Season sets of NYPD Blue Season 1-6 are scheduled tomorrow by 8 PM .. That must mean Amazon's Delivery Service is not delivering it
     
  14. TJPC

    TJPC Cinematographer

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    I just returned from a tour of the Amazon fulfillment centre in Brampton Ontario (about 45 minutes from my home). The tour was free, and took about an hour. It is an absolutely gigantic facility, and only one of two, with its twin across the street.

    The tour took us from the area where the goods enter the building until they are packaged and leave. Robots wiz huge shelves of items and conveyer belts equally wiz packages out to the loading docks.

    Everyone there seems to be working so fast you can barely see them. Employees make very little choices themselves. The goods arrive and workers put them randomly on stacks of small cubby holes and the computer registers their locations.

    The next set of people wait a few seconds for robots to move the appropriate stacks of products to them that the computer selects. They assemble orders and put them in yellow tubs on conveyer belts.

    Packagers are given tubs with customer orders in them. The computer tells them what size box to use and a machine spits out the proper length of sticky tape to put it together. This is done and then the items are boxed with bubble packing. The box is taped shut and a UPC code label is printed out and stuck on.

    The conveyer takes it to the next stage where it is weighed. Too heavy or two light for the order boxes are rejected and examined by hand. Just right have their UPC code scanned and an address label prints out and stuck on by machine.

    The final conveyers take the boxes
    and slide them automatically to the proper belts to the post office truck or courier service truck. Here workers as the guide says “play Tetris” with the boxes in the trucks.

    It was a very interesting and instructive tour. I learned one abiding truth however! I NEVER want to work there!
     
  15. David Norman

    David Norman Producer

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    Did you ask them about why their computer chooses so amazingly poorly on packaging fragile items with no padding vs sets of towels with loads of bubble wrap in a sturdy box?

    Why it's OK to put canned goods, 50lb dog food containers and 3 Bluray in the same package with no way to keep them from playing demo-derby all the way to the house.
     
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  16. Jake Lipson

    Jake Lipson Producer

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    Reading through this thread reminds me how lucky I've been with regard to Amazon, because the vast majority of the time things arrive promptly and are fine.

    A couple weeks ago now there was an odd situation with The Art and Making of Aladdin by Emily Zelmer (which is an awesome book, by the way, if you're really excited for the new film.) I had pre-ordered it in mid-March in more than enough time to qualify for release date delivery, which should have been April 30.

    Instead, it was delivered to the carrier (USPS) late on April 30 and was listed on their tracking as "available for pickup." It actually arrived as part of my mail on May 1. So I got it a day later than I should have. I assume this is Amazon's fault, since it wasn't until Monday afternoon that I got a shipping notice prior to the expected Tuesday delivery date.

    The sky didn't fall or anything, but this to me isn't how Prime is supposed to work.

    If they were still doing the one-month Prime extensions for missed deliveries, I would have asked for one for this in principle, although since they stopped doing that, I don't think I could have gotten a rep to give me much else so I decided to let it go and not say anything about the delay. But it was weird.

    Fortunately, my subsequent Amazon pre-orders (for items released May 7 and May 14) have arrived on time as scheduled. So things appear to be back to normal and this was a one-time oddity (albeit with an item I was very anxious to get, but still.)
     

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