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Jeffrey D

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I just bought a Vizio V series TV, and it’s supposed to have HDR capability. My new Sony
UBP-X800M2 player claims the TV isn’t HDR compatible. Any suggestions to a menu setting I need to change on either the TV or BluRay player? Any responses would be greatly appreciated.
 

JohnRice

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Most likely the hdmi cable isn’t capable of passing HDR.
 

Jeffrey D

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Thanks for the responses. I’m 99% sure I have the HDR HDMI cables (I’m using Rocketfish). The more I think about this, the more I think I might have a receiver that doesn’t pass through HDR (Pioneer Elite VSX-45)- I have the HDMI cables going from the BluRay player, through the Pioneer to the TV. Does this make sense?
 

Robert Crawford

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Thanks for the responses. I’m 99% sure I have the HDR HDMI cables (I’m using Rocketfish). The more I think about this, the more I think I might have a receiver that doesn’t pass through HDR (Pioneer Elite VSX-45)- I have the HDMI cables going from the BluRay player, through the Pioneer to the TV. Does this make sense?
Try connecting your blu-ray player directly to your TV with those cables you're using to verify if you have the same problem or not.
 

JohnRice

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Yeah, connect it directly. I think your receiver should pass HDR, but sometimes it’s difficult to parse out the specs if it doesn’t specifically mention it. If a direct connection doesn’t work, it’s the cable.
 

Jeffrey D

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Yes I hooked directly between the player and the TV, and used HDMI 2 out from the player to the receiver and correctly set the audio output from the player. I didn’t see that message on the screen saying the player doesn’t detect HDR this time, so I think it’s now correct. Thanks for your help. Watching Mad Max Fury Road- absolutely stunning! :)
 

JohnRice

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This stuff gets strange. It seems like your receiver should pass HDR, but I didn’t see anything in the manual that specifically says it does.
 

Jeffrey D

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Watching Alien Ultra BluRay now. I can see why it got glowing reviews by most people in this forum- amazingly solid blacks, and you can read details on the computer screens and panels.
 

Robert Crawford

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Yes I hooked directly between the player and the TV, and used HDMI 2 out from the player to the receiver and correctly set the audio output from the player. I didn’t see that message on the screen saying the player doesn’t detect HDR this time, so I think it’s now correct. Thanks for your help. Watching Mad Max Fury Road- absolutely stunning! :)
I would still check your video settings on your Pioneer receiver as Scott suggested.
 

Todd Erwin

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It is possible that Deep Color may be turned off on the receiver, or that the firmware may not be up to date.

HDR was added with firmware update Ver 1-282-009-008-193.
 

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