This is why people should own their own domain name and email address, especially if that’s your business identify.I've run into this with my sister and brother-in-law. They continue to pay for AT&T DSL Internet service at a higher price than what they could get broadband from another provider in their area. Their bandwidth is so poor that they cannot stream anything. Whenever I push them to switch, they claim they cannot because they are using AT&T email addresses for their businesses. It's not that difficult to switch an email address, but they will not do it -- and they may not have to anyway, as they have AT&T as their cell provider. They've also experienced numerous Internet outages with the DSL service, which impacts their businesses (both of them work from home). I finally gave up.