1. Sign-up to become a member, and most of the ads you see will disappear. It only takes 30 seconds to sign up, so join the discussion today!
    Dismiss Notice

No audio from connected 4K player.

Discussion in 'Beginners, General Questions' started by greggor, May 12, 2019.

Tags:
  1. greggor

    greggor Second Unit

    Joined:
    Jan 6, 1999
    Messages:
    390
    Likes Received:
    10
    Trophy Points:
    110
    Real Name:
    Greg
    Yes, and sadly I have the last firmware update for this receiver. It will pass through the 4K video signal and that's it. I'm going to open up my walls and do what should have done when I built the room and that's run a second HDMI cable to the projector. I should have a back up cable there anyways. In the meantime we are enjoying the player on my 4K Samsung downstairs.
     
  2. Message #42 of 49 May 16, 2019 at 11:46 AM
    Last edited: May 16, 2019 at 1:48 PM
    David Norman

    David Norman Producer

    Joined:
    Oct 12, 2001
    Messages:
    5,086
    Likes Received:
    1,866
    Trophy Points:
    9,110
    Location:
    Charlotte, NC
    I remember you said you had the latest official firmware which was several years old, but I was more thinking sometimes the Companies have unofficial firmware that they never released or even backdoor upgrades that were designed for different receivers which would still work to help older hardware compatible continue to function.

    It seems the Elite line was one of the lines that had some unofficial patches for other issues before that could only be obtained by getting it from the tech people. If Pioneer folks said there was zero solution then there's not much to do unless you cna find some proprietary solution elsewhere.
     
  3. JohnRice

    JohnRice Executive Producer

    Joined:
    Jun 20, 2000
    Messages:
    10,654
    Likes Received:
    1,094
    Trophy Points:
    9,110
    Location:
    A Mile High
    Real Name:
    John
    What doesn't make sense to me is that it will pass a 4K video signal, or process audio, but not on the same connection. Unless I'm not understanding the issue. It seems to me that if it wasn't compatible with the 4K video signal it was receiving, it wouldn't pass it. I guess that's just the reality of this stuff anymore. It's so complex that it's gotten twitchy.
     
    John Dirk likes this.
  4. greggor

    greggor Second Unit

    Joined:
    Jan 6, 1999
    Messages:
    390
    Likes Received:
    10
    Trophy Points:
    110
    Real Name:
    Greg
    John,

    This is what doesn't makes sense to me either. It does explain why the X700 has to HDMI outputs but like you said if it can pass through the video why can't it pass through the audio and video from the same output? There must be something in the receiver that won't read each signal through the same HDMI output. It's both strange and frustrating. My receiver has no issues decoding True HD and DTS Master HD from the player I just can't see anything on the screen unless I run from the video HDMI output. I was trying to figure out a way to assign a second HDMI input to the same one that the video is connected to but this receiver won't do that either. That's one feature I really miss that previous B&K had.
     
  5. JohnRice

    JohnRice Executive Producer

    Joined:
    Jun 20, 2000
    Messages:
    10,654
    Likes Received:
    1,094
    Trophy Points:
    9,110
    Location:
    A Mile High
    Real Name:
    John
    UHD players often have dual hdmi outputs, but that's because a lot of people have receivers that can't pass 4K, but can process any audio from a 4K disc. Then you run video directly to the TV, and audio from the second output to the receiver. That doesn't explain your situation.
     
  6. Scott Merryfield

    Scott Merryfield Executive Producer

    Joined:
    Dec 16, 1998
    Messages:
    14,441
    Likes Received:
    2,505
    Trophy Points:
    9,110
    Location:
    Michigan
    There may be an issue with your Elite receiver not being able to handle the bandwidth of both an audio and 4K video data stream on the same input. That model was one of Pioneer's first to support 4K video, so weird behavior is not that surprising.
     
    John Dirk likes this.
  7. JohnRice

    JohnRice Executive Producer

    Joined:
    Jun 20, 2000
    Messages:
    10,654
    Likes Received:
    1,094
    Trophy Points:
    9,110
    Location:
    A Mile High
    Real Name:
    John
    That's the likely explanation. The price of early adoption.
     
  8. greggor

    greggor Second Unit

    Joined:
    Jan 6, 1999
    Messages:
    390
    Likes Received:
    10
    Trophy Points:
    110
    Real Name:
    Greg
    I remember the 4K compatibility among other features at the time was a huge selling point for me when I was shopping for this receiver. The price of early adoption indeed. If this receiver didn't sound so good and still perform all of its other functions I would probably just purchase something new.
     
  9. Neil S. Bulk

    Neil S. Bulk Screenwriter

    Joined:
    Sep 13, 1999
    Messages:
    1,583
    Likes Received:
    549
    Trophy Points:
    1,610
    Real Name:
    Neil S. Bulk
    FYI, page 30 of the manual states, "4k signal transfer: This may not operate properly, depending on the connected equipment."

    It also states that it's not supported on HDMI IN 6 and 7.

    But as this unit predates the release of HDMI 2.0 and HDCP 2.2 I'm certain it doesn't support any of it.
     

Share This Page