iPad Air 2 no longer charges battery (1 Viewer)

[DaveF]

After updating yesterday to iOS 10.2.1, my iPad Air 2 no longer charges its battery. Plugging it into any charger, including its original wall wart, I get the pop up saying "This accessory no longer supported" and it doesn't charge.

I've restarted it.
I used compressed air to blow out the Lightning port.

It's an original Air 2, about four years old. I'm hoping I can get it repaired by Apple for a reasonable cost. I don't want to replace it just yet. (sigh)

 

[Thomas Newton]

The timing of this message, with respect to the iOS 10.2.1 upgrade, seems suspicious. Maybe the problem is due to an OS bug and nothing is wrong with your iPad Air 2 hardware.

 

[DaveF]

I think it was a damaged cable fried the motherboard.

New iPad should arrive tomorrow.