Not sure if this is the forum to post this but here goes anyways... Last week I bought a Yamaha RX-V2400 from a local authorized dealer. As I took the unit home to open it, below are some of the observations I made which made suspicious if the unit is brand new. 1. Tape (used to secure the top of the box) was slit at both ends. 2. Scratch above the top-right screw in the back panel. This scratch has exposed some bare metal underneath. 3. Orange-pinkish crystalline residue found at bottom right corner of unit’s front. Still wondering why this is there even though I’m able to clean it off easily. 4. The 4 legs supporting the unit seem to show obvious signs/scratches of prior use. As this is my first receiver, and I've spent a lot of time researching, I feel extremely disappointed with Yamaha (and/or their authorzied dealer). I've contacted Yamaha's customer via their website, and I'll be contacting my dealer but I don't know if I'll get a replacement. If anyone has any advice on what to do in this situation, it'll be much appreciated. Again, I apologize if this is the wrong forum to post this.