While I have had only occasional problems with the DVD18 releases from Universal, I personally hate dual sided discs. 1) They don't stand up to wear and tear 2)Because they have to go through two additional pressings for the format they are prone to a higher error/flaw rate. Universal hasn't addressed any of these issues. Other folks, on the other hand, have had numerous problems based on what I've seen at amazon.com and in some of the emails sent to me regarding items I've reviewed. The "Hammer Horror" series has been the most recent culprit. Again, my problems with it have been minor (some pixelation issues) but others I've spoken with have their DVD players freeze, picture glitches and pixelation problems at such a high rate they've vowed not to buy Universal product until they fix the issues. I've noticed this (I write reviews for a couple of websites on DVDs)to be a much larger problem with Universal compared to some other studios. Personally, I feel it's not the best format and would rather have a bit of extra space taken up on my shelf and pay five or six bucks more than get product that might come apart because of DVD rot or other issues. I also have an issue with the TV DVD releases from Univesal save for "Battlestar Galatica" (the new series) which Universal has done a great job with. These dual layered, dual sided discs usually come without extras and with a much more pronounced problem with the image quality than other releases from other studios (Warner's superb "Kung Fu" releases for example with the exception of the 16x9 enhancement on season one or "Lois and Clark"). I appreciate that this is a business and that marketing has a certain budget to work with and there is a projected sell through on these titles. However, it would be helpful if Universal also made some effort with extras for many of these sets or at least a couple of commentary tracks. Given the studio's track record (which showed a huge improvement for a short span of time) it seems there's a trend now to rush these shows to market vs. actually putting value added material on the releases. Again, there are some series that fans will buy no matter what but I have heard plenty of comsumer complaints (and there's lots listed at amazon.com) about the QC of the discs themselves as well as the lack of extras. Universal, I hope you're listening. Your reputation is on the line along with sales. Let's see an improvement. Also, may I suggest that you ask the fans (via your website vs. this forum as not everyone comes to this site)what they'd like to see released, how much they'd be willing to pay for releases with extras and what sort of extras appeal to them. There are some (MGM comes to mind)studios that have added value to releases but haven't thought through the extras and just throw them on. A few well planned, well executed extras are better than a zillion of pointless featurettes or extras that fans will never watch again. Universal's superb "Battlestar Galatica" is a good example of what the studio should do more of. It's the best release Universal has put out with great extras and it's got excellent video quality at a good price. Any other thoughts on this issue?