TrevorS
Stunt Coordinator
- Joined
- Oct 2, 2003
- Messages
- 126
Hi, Joseph
I also noticed that not all Denon reps are aware there was a problem. That's probably because it was corrected almost immediately (only the first production run having it) and Denon has lots of products for them to cover. The first one I spoke to presumed I must be talking about the update to enable DVI on the 5900, though I clearly said 2900.
If you call Denon, be sure to talk to Denon in New Jersey (Customer Service 1-973-396-7499), the numbers on the web site are confused. Ask for Jim. However, if you get him, he will probably refer you to the Marketing Manager, Jeff Talmadge. Make sure you provide your serial number.
Luck -- Trevor
I also noticed that not all Denon reps are aware there was a problem. That's probably because it was corrected almost immediately (only the first production run having it) and Denon has lots of products for them to cover. The first one I spoke to presumed I must be talking about the update to enable DVI on the 5900, though I clearly said 2900.
If you call Denon, be sure to talk to Denon in New Jersey (Customer Service 1-973-396-7499), the numbers on the web site are confused. Ask for Jim. However, if you get him, he will probably refer you to the Marketing Manager, Jeff Talmadge. Make sure you provide your serial number.
Luck -- Trevor