Rooms to Go was delivering some furniture to my brother's house when they somehow knocked the power out to his house (ripped the incoming service line out). After getting the electric company out there to restore power my brother finds that every piece of electronics in his house is now fried (Sony XBR, Computers, Xboxes, microwaves, clocks, H&K receivers, dvd player, etc). My brother has been arguing back and forth with rooms to go for the past couple of weeks. RtG's current position is they cannot be sure that the electronics was not fried when the power was cut back on instead of when it was pulled from the side of their house by their truck, so the power company *may* be "liable" instead of them and they cannot pay out a claim as long as someone else *may* be liable. My brother's position is that it doesn't matter when the electronics was damaged, either when power was removed or restored because it would not have had to been restored if RtG did not rip the power from his house. I'm a ME so I do not have an extensive electrical background. My gut reaction is that you have electrical service restored to thousands of houses a year by the electric company and I for one have never heard of anyone getting every piece of equipment fried in their house by getting electrical service installed. Not knowing how my bro's house is wired, I'm guessing the neutral and ground is not split in his house, and when the power line was pulled from the side of the house he probably shorted between one or both of the incoming hot wires onto his neutral and backfed into his house and killed everything. This is not a theory based upon sound engineering principal but it does sound plausable to non-techies. So, the question: What would cause all of his electronics to get fried in this manor? Is there anything that could have happened when power was restored to fry his stuff? What about when the power line was ripped from the side of his house, is my theory plausible? What do you think cause his electronics to be fried? I know there's not a lot of detailed info on this story, but if you have any theories or ideas about what happened I'd love to hear them.