John Watson
Screenwriter
- Joined
- Jul 14, 2002
- Messages
- 1,936
Where do dead DVD's go? I ask because I have had a few defective disks I had to return to a seller (Amazon), and in two cases, the producing company (as distinct from the selling company), replying to an email from me before I made a return to Amazon, said some disks from some batches had been badly produced, and I should be able to get a replacement one. (In the case of one from Anchor Bay, I couldn't get a reply, and still have a non-playing disk of Wicker Man.)
Question - Would the producing company not want to get the defective disks back, and be able to make sure the sellers had corrected copies for consumers? How would they do that?
Because, even if the producing company would want that, its very hard to do that with an online business, where you are essentially dealing with Robo-clerk. In 3 of these cases, with 3 different producers, I have never been confident I could get a corrected copy of the movie I want, and have had to settle for a refund.
As for the dud disks, I wonder if a lot of them just don't get re-shrink wrapped, and sold again, in the expectation or hope that they will play on the next buyer's machine, or not get played soon enough and the buyer doesn't feel right about sending it back, if he eventually discovers it won't play for him/her either? Do a lot of those defective disks just end up in used CD stores?
Question - Would the producing company not want to get the defective disks back, and be able to make sure the sellers had corrected copies for consumers? How would they do that?
Because, even if the producing company would want that, its very hard to do that with an online business, where you are essentially dealing with Robo-clerk. In 3 of these cases, with 3 different producers, I have never been confident I could get a corrected copy of the movie I want, and have had to settle for a refund.
As for the dud disks, I wonder if a lot of them just don't get re-shrink wrapped, and sold again, in the expectation or hope that they will play on the next buyer's machine, or not get played soon enough and the buyer doesn't feel right about sending it back, if he eventually discovers it won't play for him/her either? Do a lot of those defective disks just end up in used CD stores?