Will Mitchell
Auditioning
- Joined
- Jan 7, 2003
- Messages
- 3
I think this may interest many of those out there concerned with Sony WEGA systems. I wrote Sony customer service to question their understanding of the problems people are reporting. It seems that there is nothing wrong with the Wega Televisions after all!
Discussion Follows:
"Subject
---------------------------------------------------------------
Greetings, I am considering buying a 32" KV-32FS13 but have read a
number of ...
Discussion Thread
---------------------------------------------------------------
Response (Jamie) - 01/06/2003 09:17 AM
Thank you for your interest KV-32FS13 32-inch FD Trinitron WEGA TV.
The KV-32FS13 is one of the finest models from Sony. We have not
received any complaints from our customers regarding the KV-32FS13 TV.
Sony's KV-32FS13 32-inch FD Trinitron WEGA TV is packed with features
that create a picture perfect entertainment experience. These features
include a 3-Line Digital Comb Filter, 16:9 Enhanced Mode
(V-Compression), Velocity Modulation Scanning (Off/Low/High) Control, Dynamic Focus
Circuitry, and a Dynamic Picture Processor.
I suggest that you contact dealer in your area and view the demo of the
KV-32FS13 32-inch FD Trinitron WEGA TV to clarify your doubts.
You can locate dealers in your area using the dealer locator at the
following URL:
http://www.sel.sony.com/SEL/consumer/ss5/locator.shtml
Please ignore the model number and enter the zip code only.
The Sony Style team is available to assist you with further inquiries.
Customer (William D. Mitchell) - 12/31/2002 12:31 AM
Greetings,
I am considering buying a 32" KV-32FS13 but have read a number of
reviews where people found that there was a picture geometry problem
with the screen. I have read numerous reviews with statements similar to
the following:
""Buy another Sony model" Giri on 17-Mar-2002 08:42:18 am
I bought this model (KV-32FS13) from a local store and immediately
noticed that the geometry was off especially in the bottom towards the left
corner of the set (I watched the CNBC stock tickers scroll by for the
test). The scrolling text moves in a wavy motion rather than straight
across the screen and the text shrinks and expands as it moves across. I
then had an authorized service dealer take a look to see if he can fix
it using the service menu settings. Unfortunately, he told me after
going through the service menu that there was no setting to fix this
defect. I then had the store send me another set but it too had the same
problem. I finally recorded CNBC on a tape, took it to the store, had them
hook up a VCR to the floor model and it too had the same problem! We
then hooked it up to the KV-36FS13 (the 36" equivalent to this set) and
there was no visible problem with that set. Conclusion: There is a
geometry problem with this model. I am considering returning this set and
getting the 36" model. My advice to you is this: If you are not picky and
can live with these nuances, go ahead and buy this set. If you demand
the best from Sony, consider a different model. I personally believe
that if you are spending close to 1000 dollars on this set, you should get
a set free of such defects. Sony should do a better job of testing
their sets before they ship them out."
Again, the above statement is another person's opinion. What I want to
know is, what is the source of this problem and is Sony aware of it?
Can you fix it? I would like to know before I buy this model.
Thank You,
William D. Mitchell
Captain, Finance Corps
US Army
Question #021231-000010
Discussion Follows:
"Subject
---------------------------------------------------------------
Greetings, I am considering buying a 32" KV-32FS13 but have read a
number of ...
Discussion Thread
---------------------------------------------------------------
Response (Jamie) - 01/06/2003 09:17 AM
Thank you for your interest KV-32FS13 32-inch FD Trinitron WEGA TV.
The KV-32FS13 is one of the finest models from Sony. We have not
received any complaints from our customers regarding the KV-32FS13 TV.
Sony's KV-32FS13 32-inch FD Trinitron WEGA TV is packed with features
that create a picture perfect entertainment experience. These features
include a 3-Line Digital Comb Filter, 16:9 Enhanced Mode
(V-Compression), Velocity Modulation Scanning (Off/Low/High) Control, Dynamic Focus
Circuitry, and a Dynamic Picture Processor.
I suggest that you contact dealer in your area and view the demo of the
KV-32FS13 32-inch FD Trinitron WEGA TV to clarify your doubts.
You can locate dealers in your area using the dealer locator at the
following URL:
http://www.sel.sony.com/SEL/consumer/ss5/locator.shtml
Please ignore the model number and enter the zip code only.
The Sony Style team is available to assist you with further inquiries.
Customer (William D. Mitchell) - 12/31/2002 12:31 AM
Greetings,
I am considering buying a 32" KV-32FS13 but have read a number of
reviews where people found that there was a picture geometry problem
with the screen. I have read numerous reviews with statements similar to
the following:
""Buy another Sony model" Giri on 17-Mar-2002 08:42:18 am
I bought this model (KV-32FS13) from a local store and immediately
noticed that the geometry was off especially in the bottom towards the left
corner of the set (I watched the CNBC stock tickers scroll by for the
test). The scrolling text moves in a wavy motion rather than straight
across the screen and the text shrinks and expands as it moves across. I
then had an authorized service dealer take a look to see if he can fix
it using the service menu settings. Unfortunately, he told me after
going through the service menu that there was no setting to fix this
defect. I then had the store send me another set but it too had the same
problem. I finally recorded CNBC on a tape, took it to the store, had them
hook up a VCR to the floor model and it too had the same problem! We
then hooked it up to the KV-36FS13 (the 36" equivalent to this set) and
there was no visible problem with that set. Conclusion: There is a
geometry problem with this model. I am considering returning this set and
getting the 36" model. My advice to you is this: If you are not picky and
can live with these nuances, go ahead and buy this set. If you demand
the best from Sony, consider a different model. I personally believe
that if you are spending close to 1000 dollars on this set, you should get
a set free of such defects. Sony should do a better job of testing
their sets before they ship them out."
Again, the above statement is another person's opinion. What I want to
know is, what is the source of this problem and is Sony aware of it?
Can you fix it? I would like to know before I buy this model.
Thank You,
William D. Mitchell
Captain, Finance Corps
US Army
Question #021231-000010