Trouble with "Showoff Displays" (1 Viewer)

[Captain Spaulding]

I've read reports of only great customer service from Showoff,so I'm kind of disappointed with my situation. I ordered a DVD Marquee. About ten days after receiving the initial confirmation of my order,I sent an email asking about my order's status. I have not received a reply. Its been well over two weeks now. My credit card has not been charged,so that is not a problem. I'd just like them to respond to my email so that I know if they have my order. Anyone else have problems with this vendor?

 

[PS Nystrom]

I did. I ordered an Atlantic DVD rack (check out my link to see a photo) from them. Sent three emails, made two phone calls and all I got was, "I'll look into it and email you..." Then came the obligatory "If you don't hear from me, call me back." If you send that through the vendor/customer dialog translater you get: "Yeah right, buddy. Call me back a few more times and show me you're serious about the status of your order before you expect me to do something about it."
As with you, my credit card was never charged, and after four weeks I was pretty sure my order had been lost. Then one morning UPS delivered my rack - the next day my credit card was billed. All in all, a substandard experience bad enough to keep me from making any more showoff purchases.
Pieter
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Randall: "You can't rent here anymore!"
Jay: "YEAH!"
BoomRoom

 

[William Ward]

I made an order for a DVD Marquee a couple weeks ago and haven't heard anything or had my CC charged. You did get your Marquee, right Jay??
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William
Go Bucs!!
MyDVDs

 

[Captain Spaulding]

Yes,I did eventually get it. I even got a phone call from the owner [after he saw my posting here]with a rather long explanation of what had happened. I'm still unsure if I would buy from them again.

 

[William Ward]

I've still not received my order or had my CC billed. I may need to put in a call to customer service.
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William
Go Bucs!!
MyDVDs