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SIRIUSXM: Still Lazy After All These Years

Discussion in 'Mobile Phones / Entertainment' started by Ronald Epstein, Feb 7, 2018.

  1. JQuintana

    JQuintana Screenwriter

    Aug 30, 2018
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    I used to try the retention department route when not making progress with basic CSR's but it got to the point that I believe my account was flagged for doing so one too many times over the year because around the time we were thinking of cutting cord I tried a couple of times that year to get better rates and each time they said they had nothing to offer at the time and also they would point out "Oh I see you called on X date asking about promotions..." so yeah, I think there is a limit to how often you can play the retention card.

    It was nice to make final call to them (DTV) to say goodbye for good.

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