So it's the new Apple TV 4K model released last week? If so, it's their 3rd generation 4K model which I set up one of those units on November 4th. This morning on my unit, MA still shows it's unable to playback 4K material. Apple is working on that issue.
Do you have the new ATV model because my Casablanca won't play in 4K on the MA app while using my ATV unit? It will play in 4K on the MA app on my Roku units.
I don't have the newest ATV that was announced in October. I have the previous ATV.
Where did you redeem? I checked iTunes, and they only offer Rudolph in HD at best for the moment.
It’s a manufacturer choice. I’m not sure why they chose to do this.
On MA. I just assumed all three would be 4K. Disappointing. Rudolph looks spectacular in 4K too. Perhaps it will get upgraded soon.
Or at least 4K rights on MA, which should give 4K at connected retailers once they upgrade.
In most cases, you can’t redeem an MA code on iTunes. I almost always redeem my MA codes directly on Movies Anywhere, especially for older movies that retailers have not upgraded to 4K yet. If the studio has set the code to redeem with 4K rights, even if MA doesn’t have the title in 4K, it will then redeem at your connected retailers in 4K provided the retailer has it in 4K.
If Sony ever gets off their rear ends…
If it’s a 4K code, then redeem at MA to insure all connected retail accounts also grant you 4K rights. If you don’t get an upgrade to 4K at your connected accounts, you may need to disconnect and reconnect the account after the retailer upgrades that title to 4K. If it still doesn’t upgrade, then MA customer service is usually pretty good at getting it fixed or at least track the issue and report it to the appropriate personnel.
Didn’t you see my post above yours??
I noticed that my HD digital that I bought some years ago has upgraded to 4K/Dolby Vision. I might have to give that movie another chance.
