Ok i just got finish arguing with a blockbuster manager... Here's what happened. I have one of those freedom pass which allows me to rent out unlimited movies for 1 month. Anyway, i was told when renting out a movie/game you should bring your returns with you to the counter so you can rent out your items faster. Ok i did that for two weeks, all is smooth. Anyway, i got a call today saying that while they were trying to rent out a movie, they found out there was no movie, it was an empty box & that i was the last person to rent it. They told me check around the house to see if its there. I do that for almost an hour & i can't find it. I return the call back saying i can't find it. I tell them i always make sure i have everything before returning my rentals. I told them that i went to the counter and returned my items & i rented out 2 more movies. She then tells me that, maybe the employee didn't check inside the box when they checked it in & returned it back to the shelf. I then told them, i returned the movie, you guys checked it in, its been a few days already, i don't see how i'm responsible for it now. She then says that i'm responsible cause i was the last one to rent it out. They say they are going to check the "Security tape" & if it shows that the employee did not check that i will have to pay for the DVD. Am i really responsible for this? I don't feel i should pay for something i don't have. Anyway, i'm pretty frustrated right now. I mean the movie is freaken Timeline who would want to keep that? Anyone else have problems with blockbuster?