Has anyone else been experiencing problems with two-day delivery since Amazon started using USPS for some shipments? I have now had two packages delayed this week, and both were USPS shipments.
One was supposed to be delivered by Monday, and although it got to my Post Office on Monday it wasn't delivered until yesterday. I made a mild complaint to Amazon and they offered to extend my Prime membership by a month.
The other package was supposed to be delivered today. I received an e-mail from Amazon telling me it has been delayed, but when I checked the USPS tracking I discovered that the expected delivery date is next Monday! That's a total of eight days to receive what is supposed to be a two-day delivery. I shot off another complaint e-mail to Amazon.
My opinion is that Amazon should not be using the Post Office for Prime shipments, at least not during the holiday season. I have found that USPS tracking is fine for telling if a package has been delivered, but it's dicey when it comes to learning where a package is during transit and when it is going to be delivered. I had a delivery last week which I checked in the morning and the USPS tracking said that it was in Massachusetts. An hour later it was delivered with the rest of my mail.
One was supposed to be delivered by Monday, and although it got to my Post Office on Monday it wasn't delivered until yesterday. I made a mild complaint to Amazon and they offered to extend my Prime membership by a month.
The other package was supposed to be delivered today. I received an e-mail from Amazon telling me it has been delayed, but when I checked the USPS tracking I discovered that the expected delivery date is next Monday! That's a total of eight days to receive what is supposed to be a two-day delivery. I shot off another complaint e-mail to Amazon.
My opinion is that Amazon should not be using the Post Office for Prime shipments, at least not during the holiday season. I have found that USPS tracking is fine for telling if a package has been delivered, but it's dicey when it comes to learning where a package is during transit and when it is going to be delivered. I had a delivery last week which I checked in the morning and the USPS tracking said that it was in Massachusetts. An hour later it was delivered with the rest of my mail.