The Invisible Man + The Creature from the Black Lagoon Blu Ray Legacy Sets coming 8/28

3 Stars

I thought Id share this AWESOME information for us Universal Monster / horror fans !

The Invisible Man: The Complete Legacy Collection
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The Blu-ray will be released on Tuesday, August 28, 2018

Creature from the Black Lagoon: The Complete Legacy Collection
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The Blu-ray will be released on Tuesday, August 28, 2018

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  1. REVENGE OF THE CREATURE is newly restored and coming to 3-D Blu-ray on August 28, 2018: 4K scans of the original 35mm negatives by NBCUniversal and stereoscopic alignment by 3-D Film Archive!

    For more information on the restoration and rare Creature memorabilia from the Archive, please visit: http://www.3dfilmarchive.com/revenge-of-the-creature

    The Complete Legacy Collection: https://www.uphe.com/movies/creature-from-the-black-lagoon-complete-legacy-collection

    View attachment 46869

  2. Dick

    Were you able to make any corrections to the first film?

    No, it's the same master.

    And…is that the big announcement that you had hoped to make Thursday?

    Yes, it was changed to Monday but a retailer posted early so that ended the freeze.

  3. Bob Furmanek

    Yes, it was changed to Monday but a retailer posted early so that ended the freeze.

    Thanks for the reply. But, again — were you able to correct the original film?

  4. Dick

    Thanks for the reply. But, again — were you able to correct the original film?

    I don't want to answer for Bob but the rest of the Universal Monster sets have had the existing discs for the original movie so I imagine that Creature will be the same exact disc as well.

  5. Dick

    Were you able to make any corrections to the first film?

    And…is that the big announcement that you had hoped to make Thursday?

    yea, I can get rid of the uk blu ray set I just bought weeks ago! weeEEEEeeeeeeee fUN! !!

    [​IMG]

  6. Each set will include Abbott and Costello Meet Frankenstein, right?

    It just wouldn't be a Universal Monster set without it. In fact, I was a bit disappointed the Chucky set didn't include a copy.

    But seriously, nice to see the final two sets make it out. Even better news about the 4K restoration.

  7. Bob Furmanek

    REVENGE OF THE CREATURE is newly restored and coming to 3-D Blu-ray on August 28, 2018: 4K scans of the original 35mm negatives by NBCUniversal and stereoscopic alignment by 3-D Film Archive!

    For more information on the restoration and rare Creature memorabilia from the Archive, please visit: http://www.3dfilmarchive.com/revenge-of-the-creature

    The Complete Legacy Collection: https://www.uphe.com/movies/creature-from-the-black-lagoon-complete-legacy-collection

    View attachment 46869

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  8. The Obsolete Man

    Each set will include Abbott and Costello Meet Frankenstein, right?

    It just wouldn't be a Universal Monster set without it. In fact, I was a bit disappointed the Chucky set didn't include a copy.

    But seriously, nice to see the final two sets make it out. Even better news about the 4K restoration.

    Most likely A&C meet The Invisible Man .. I really hope the 50s monster movies will happen soon.. Monster on the Campus, Land Unknown, This Island Earth, Tarantula all should get domestic releases IMHO 🙂

  9. TheSteig

    Most likely A&C meet The Invisible Man .. I really hope the 50s monster movies will happen soon.. Monster on the Campus, Land Unknown, This Island Earth, Tarantula all should get domestic releases IMHO 🙂

    It might get both since the Invisible Man does appear at the end of Meet Frankenstein.

  10. Matt Hough

    It might get both since the Invisible Man does appear at the end of Meet Frankenstein.

    If the link at the beginning of the thread is correct, the set has the five Invisible Man movies and A&C Meet The Invisible Man.

  11. Like many here, this is a day one purchase. While I grew up watching the bulk of these movies when shown on TV, I had never seen the Invisible Man movies until getting the mega DVD set. Now it is one of my favorites, where even the sequels (except one) are also favorites. Looking forward to this release, as well as the second Creature movie. Most likely my next projector will have 3D capabilities, in which the Creature movies will be the first to be watched.

  12. Day one for me on both and this is great news about Revenge. I'm really excited for upgrades on the Invisible Man sequels as upon reflection it's the most successful string of sequels as only the final entry is subpar (but even it has its moments.)

    But I am disheartened to see a potential complete boxset come out after we've all bought these sets and been stuck with many multiple discs.

  13. Spencer Draper

    But I am disheartened to see a potential complete boxset come out after we've all bought these sets and been stuck with many multiple discs.

    But the US Legacy sets are in very nice neat cases (& slips), a lot better than the UK versions. I'm glad I imported.

    EDIT, looking over at Blu-ray.com, it looks like there is a big set (with all the legacy sets) coming on August 28th…but let's not wish away the summer 🙂

  14. Spencer Draper

    Day one for me on both and this is great news about Revenge. I'm really excited for upgrades on the Invisible Man sequels as upon reflection it's the most successful string of sequels as only the final entry is subpar (but even it has its moments.)

    But I am disheartened to see a potential complete boxset come out after we've all bought these sets and been stuck with many multiple discs.

    The mega DVD box set had all the duplicates as well since it was just a box housing all the individual releases. The mega blu-ray set may be again the same thing. The blu-ray cases are thin enough for me, as is, I have no complaints with the duplicates being included.

  15. With these box sets being so compact,
    I have never understood the worry and complaints about additional Blu-ray copies of these movies.
    Talk about 1st World problems.

    If anything,
    I am happy to have redundancy on films that I love so well.

    Announcement of The Invisible Man and The Creature Blu-ray Legacy sets have made my weekend.

    I hope for more Universal horror and monsters on Blu.
    And I will not complain if a Karloff & Lugosi set includes a copy of Son of Frankenstein.

  16. The previous BD sets in this line have been pretty inexpensive – I paid around $16-22 for each of the Dracula, Frankenstein, Wolf Man and Mummy sets. Assuming that these will be priced about the same, I won’t complain. That’s still less than some other companies charge for a single movie.

  17. If anyone who's gotten all the Legacy sets thus far and are thinking about the complete box set, I wouldn't look too deep into it. It'll likely be all the individual legacy sets plus '43 Phantom in one box set just like they did with the 2014 DVD set.

  18. BobO’Link

    The Box will likely have a booklet just like the DVD box. Probably the same one with a slight reformat so it'll fit a BR box.

    I'm quite happy with the individual BR/slipcase releases and won't purchase a BR box set – unless it's exactly the same price I expect to pay for "The Invisible Man," "The Creature from the Black Lagoon," and "The Phantom of the Opera" individual BR Legacy releases combined. Essentially about $60.

    There is no Legacy edition of Phantom of the Opera. There wasn’t one on DVD. It’s available as a stand-alone disc for those who opt for the Legacy collections instead of the upcoming complete box.

  19. As it's been established the Creature sequels have been fully restored, does anyone know anything regarding the state of restoration for the Invisible Man/Woman sequels? Hopefully, they're not like THE WEREWOLF OF LONDON (1935) travesty!

    CHEERS! 🙂

  20. BobO’Link

    True – not as a "Legacy" edition. It *is* in the DVD box set with the same artwork as the rest of the series, both case and disc art, all of which, but Phantom, carry the "Legacy Collection" description. It's "Legacy Collection" in all but name and I suspect they left that description off so people wouldn't think it included the 1925 movie – as it truly should. I expect they'll do that same thing with the BR box by using the "Legacy Collection" artwork on the title without putting "Legacy" on it.

    The Claude Rains PHANTOM OF THE OPERA (1943) will likely be the one "Legacy" title that I'll simply live without on Blu-ray. On the other hand, even though I've never been a Creature fan, and don't expect to ever have 3-D capability, the fact that even A CREATURE WALKS AMONG US (1956) will be viewable in its Original Aspect Ratio, has for me, made that set a must buy! This was the one Creature film that my late brother liked, and I'm thus, curious to see that title as originally released for my first time viewing!

    CHEERS! 🙂

  21. Tony Bensley

    The Claude Rains PHANTOM OF THE OPERA (1943) will likely be the one "Legacy" title that I'll simply live without on Blu-ray. On the other hand, even though I've never been a Creature fan, and don't expect to ever have 3-D capability, the fact that even A CREATURE WALKS AMONG US (1956) will be viewable in its Original Aspect Ratio, has for me, made that set a must buy! This was the one Creature film that my late brother liked, and I'm thus, curious to see that title as originally released for my first time viewing!

    CHEERS! 🙂

    Growing up with black & white TV, then decades later seeing only the DVD of Claude Rains Phantom of the Opera, I was one of those who put the film in a very low classic horror profile, but seeing it in full Technicolor on Blu-ray has made the film rank far higher than ever before. The Opera and songs now become fun, and it is really beautiful to see.

  22. For the big fan of Creature From The Black Lagoon, I'd like to point their attention to a book called The Creature Chronicles. It's written by Universal monster expert Tom Weaver and covers the three Creature movies. The template for this book basically follows his magnificent Universal Horrors book but it's much more in-depth since it's only looks at 3 movies.

    I think it had been out of print for a while but it's available again. You can get a preview of the book on Amazon: https://www.amazon.com/Creature-Chr…528726828&sr=1-1&keywords=creature+chronicles

  23. Gary Seven

    I was wondering if the creature set would also have the first movie in 3D? I saw no mention of it so I wanted to confirm. If someone in the know would be so kind to confirm.

    I'm pretty sure that just like all the other legacy sets, the films that have been previously released on Blu-ray will be exact duplicates of those discs, in this case just the first one so they are not going to master a new disc to exclude the 3D version.

  24. Gary Seven

    I was wondering if the creature set would also have the first movie in 3D? I saw no mention of it so I wanted to confirm. If someone in the know would be so kind to confirm.

    I'm pretty sure that just like all the other legacy sets, the films that have been previously released on Blu-ray will be exact duplicates of those discs, in this case just the first one so they are not going to master a new disc to exclude the 3D version.

  25. warnerbro

    I just wish they would quit making us double dip on everything

    I was just thinking this. I had purchased the monsters set several years ago when it was first released. It’s still a great set. Now I’ve periodically collected the legacy sets of Frankenstein, Wolfman, and the Mummy. I was pleasantly surprised about the legacy set for Creatute from the Black Lagoon legacy set and was going for that when it’s out. Plus I might grab the Dracula set. And for sure I’ll get the Invisible Man Legacy.

    Regarding Phantom of the Opera, I’ve still not seen that yet. Even though it’s in the DVD and Blu ray set. I did prepare for it by getting the Blu ray of the silent version too. But there are other titles in that series?

  26. Nelson Au

    Regarding Phantom of the Opera, I’ve still not seen that yet. Even though it’s in the DVD and Blu ray set. I did prepare for it by getting the Blu ray of the silent version too. But there are other titles in that series?

    No. There's just the silent one (not part of any of the Universal Monster sets and available on Blu-ray from Kino) and the Claude Rains one from 1943 which is available in the first Universal Monster set and as an individual disc so it's easily obtainable if someone buys the upcoming box set.

    I don't see what the problem is with the box set. It's just the existing discs maybe in a slightly smaller box than the space that the Legacy sets take up and presumably no duplicates like the Legacy sets had. That's certainly no reason for me to buy the box set. It's just something to sell to people who never picked any of the other sets up.

  27. TravisR

    No. There's just the silent one (not part of any of the Universal Monster sets and available on Blu-ray from Kino) and the Claude Rains one from 1943 which is available in the first Universal Monster set and as an individual disc so it's easily obtainable if someone buys the upcoming box set.

    I don't see what the problem is with the box set. It's just the existing discs maybe in a slightly smaller box than the space that the Legacy sets take up and presumably no duplicates like the Legacy sets had. That's certainly no reason for me to buy the box set. It's just something to sell to people who never picked any of the other sets up.

    A case could be made for the otherwise unavailable 48 page booklet, though. <_<

    CHEERS! 🙂

  28. ;);)

    warnerbro

    I just wish they would quit making us double dip on everything

    I suppose this will be last time for double dipping of the monsters. However, if an Abbott and Costello Blu-ray set comes out, then it all starts over.

    Unless they start releasing the monster titles in UHD.;):):wacko::eek:

  29. ahollis

    ;);)

    I suppose this will be last time for double dipping of the monsters. However, if an Abbott and Costello Blu-ray set comes out, then it all starts over.
    Unless they start releasing the monster titles in UHD.;):):wacko::eek:

    A huge appeal for me has been the use of better elements with these Blu-ray upgrades. With a few mostly minor exceptions, these Legacy releases represent the best quality home video releases these Universal Monsters have ever seen.

    I'm greatly looking forward to viewing these upcoming Creature/Invisible Man sets!

    CHEERS! 🙂

  30. TravisR

    I don't see what the problem is with the box set. It's just the existing discs maybe in a slightly smaller box than the space that the Legacy sets take up and presumably no duplicates like the Legacy sets had.

    I wouldn't presume that. The DVD mega set was just the individual sets contained in a box, duplicates and all. They are even using the same art from the DVD mega set for the blu-ray set. I'm sure it is much cheaper to do the same with the bliu-ay mega set than to design all new packaging and do a special disk run just for the mega set, even if it does reduce the disk count.

  31. smithbrad

    I wouldn't presume that. The DVD mega set was just the individual sets contained in a box, duplicates and all. They are even using the same art from the DVD mega set for the blu-ray set. I'm sure it is much cheaper to do the same with the bliu-ay mega set than to design all new packaging and do a special disk run just for the mega set, even if it does reduce the disk count.

    You beat me to it although I think we both mentioned this earlier. But anyways yes it definitely seems like this new set is merely the 6 individual Legacy sets plus ‘43 Phantom all in one box. That was the case with the 2014 DVD set, unlikely Universal will change it up for this set. As for the booklet they’ll likely use the same booklet from the first BD set. The booklet in the DVD set was merely the Essentials Collection booklet just a slightly different size to accommodate the DVD sized box set. As this new set is BD it would make sense to just reuse the booklet from the Essentials Collection.

  32. crissrudd4554

    And one last thing. Amazon says the new set has 24 discs. If you add up the number of discs of all the Legacy sets including the upcoming ones as well as a separate disc for ‘43 Phantom it adds up to 24.

    It actually adds up to 25, but they are not going to include all the duplicates, so to subtract the 4 duplicate discs, I count a total of 21 discs.
    Frankenstein box – 5
    Wolf Man box – 4 (2 dupes)
    Dracula box – 4 (2 dupes)
    Mummy box – 4
    Invisible Man box – 4
    Creature box – 3
    Phantom – 1

  33. I believe the Creature set will be two discs (the DVD edition was at least) unless Revenge needs its own disc to accommodate the 3D version being included. Interestingly the 2014 DVD set was 21 discs even with duplicates.

  34. Yeah throwing The Climax in there would be nice. After all it was initially intended to be a sequel to the ‘43 Phantom.

    The 1925 film is sadly out of the question. It’s in public domain so Universals not gonna bother with it. Thank goodness for Kino I suppose.

  35. Universal's release of the 1962 PHANTOM OF THE OPERA on the Hammer set looks spectacular! Just wish it had some extras. All of the silent versions of PHANTOM OF THE OPERA on blu-ray look spectacular as well. It's too bad the sound version of the Lon Chaney version is lost. I know they found 1 reel and have it on the Image version as well as some of the sound disks. I guess it was burned up when they decided to melt down all their silent films to get the silver out of them.

  36. Apparently THE LAST WARNING was James Whale's major influence and favorite film. It was considered lost and a pristine print has been found. I'm not sure if the sound disc has been located. Apparently, it had an effects and music disc that many of the films at this time had.

  37. Apparently THE LAST WARNING was James Whale's major influence and favorite film. It was considered lost and a pristine print has been found. I'm not sure if the sound disc has been located. Apparently, it had an effects and music disc that many of the films at this time had.

  38. At least it's nice to see the complete run arrive in HD. Agreed 1000% that the other classics cry out for Blu-ray releases-particularly the Karloff and Lugosi films. Wouldn't it be something for missing bits of THE BLACK CAT to show up somehow or perhaps the original edit of MURDERS IN THE RUE MORGUE?

  39. Dave H

    The BD 4K remasters of the Frankenstein and Mummy sequels were just absolutely stunning. They had a UHD BD feel to them. If these are of the same quality, I am in.

    The Creature sequels from what I've read, sound really promising. I haven't seen anything regarding The Invisible Man sequels as yet, however.

    CHEERS! 🙂

  40. It would be nice to have the 1943 Phantom of the Opera on Blu without needing to buy that entire box when one has bought the other Blus separately, and I hope an individual release will happen at some point. I mean, if they can release The Egg and I separately, they could certainly find a place for another 40s film as a separate release.

  41. Matt Hough

    It would be nice to have the 1943 Phantom of the Opera on Blu without needing to buy that entire box when one has bought the other Blus separately, and I hope an individual release will happen at some point. I mean, if they can release The Egg and I separately, they could certainly find a place for another 40s film as a separate release.

    ‘43 Phantom is on BD separately.

    https://www.amazon.com/Phantom-Oper…ra+blu+ray&dpPl=1&dpID=51ldrI-gswL&ref=plSrch

  42. Bob Furmanek, if you’re out there I do have a quick question about the Revenge restoration. In this clip you notice that between 1:10-1:15 there is a brief pause in the music (the MST3K guys even make a comment about it). This pause was also on the VHS release of the film.

    For the DVD the pause was bridged evident by this video (skip to 10:26-10:33).

    Was curious how this was handled on the new release. Is the gap there again or is it bridges??

  43. Yes ‘43 Phantom was included in the 2012 Essentials Collection. The 8 films in the same collection were given individual releases in 2013. In the US they were given original poster covers, in the UK it was B&W images with red logos. They were then reissued again in the US in 2014 with the cover art of the UK releases. At some point there was also what was basically a reissue of the Essentials Collection but dropped Creature and Phantom as well as the booklet. The 2014 individual sets were reissued again in 2016 with glow and dark slip covers. IIRC these were available exclusively at Walmart.

  44. No help in answering your question, Christopher, sorry. Just had to comment on the Mystery Science Theater 3000 video above. Sometimes those guys really shine, but not this time, judging by that clip. Man, talk about unfunny. Don't think I laughed once. OK, I might've smirked during the "One small step" line. That's about it.

    Revenge of the Creature, while not a great film by any means, is still far too well-made to qualify for the MST3K treatment, anyway. Really looking forward to seeing this in 3D!

  45. Jeff Flugel

    No help in answering your question, Christopher, sorry. Just had to comment on the Mystery Science Theater 3000 video above. Sometimes those guys really shine, but not this time, judging by that clip. Man, talk about unfunny. Don't think I laughed once. OK, I might've smirked during the "One small step" line. That's about it.

    Revenge of the Creature, while not a great film by any means, is still far too well-made to qualify for the MST3K treatment, anyway. Really looking forward to seeing this in 3D!

    I think Revenge ended up on MST3K for two reasons- they got access to some Universal movies that season (they also did pretty lousy movies like The Mole People & The Thing That Couldn't Die and somewhat better ones like The Deadly Mantis & The Leech Woman that year) and so they could do jokes about Clint Eastwood ("This guy's bad. This is his first and last movie.").

  46. TravisR

    I think Revenge ended up on MST3K for two reasons- they got access to some Universal movies that season (they also did pretty lousy movies like The Mole People & The Thing That Couldn't Die and somewhat better ones like The Deadly Mantis & The Leech Woman that year) and so they could do jokes about Clint Eastwood ("This guy's bad. This is his first and last movie.").

    Yeah, MST3K was on the Universal-owned Sci-Fi channel by that time and they were pretty much mandated to use x-number of Universal titles. That's why the MST3K movie used THIS ISLAND EARTH, which despite a few goofy moments, is still a classic— they were forced to use it.

  47. Tony Bensley

    A huge appeal for me has been the use of better elements with these Blu-ray upgrades. With a few mostly minor exceptions, these Legacy releases represent the best quality home video releases these Universal Monsters have ever seen.

    I'm greatly looking forward to viewing these upcoming Creature/Invisible Man sets!

    CHEERS! 🙂

    Unfortunately, due to unforeseen financial circumstances, I don't expect to be getting these, or any other video releases anytime soon! 🙁

    Nevertheless, I am still interested in reading other members feedback relating to The Invisible Man and Creature Blu-ray sets! It should be fun! 🙂

    CHEERS! 🙂

  48. I just received my pre-ordered copy of THE CREATURE FROM THE BLACK LAGOON COMPLETE LEGACY COLLECTION. Has anyone else tried to watch this set's REVENGE OF THE CREATURE in 3D? The picture is split down the middle with side-by-side, very squeezed, identical versions of the movie (in 2D) on either side of the screen. I tried two different 3D Blu-ray players with the same result.

    I own over a hundred 3D Blu-rays, but I've never seen such a thing. I tried watching a couple of other 3D movies just to make sure my Sony TV hadn't gone haywire, but those discs played perfectly. Can anyone comment on this?

  49. Tried reset with no change. I checked ALL the 3D settings on both my player and my display. There is no "side-by-side 3D" option that I could find. BLACK LAGOON plays fine in 3D…just REVENGE is not working.

    Unless someone else can offer some advice, I'll return the set and stick to the old, excellent field-sequential 3D version I still have, though I'll miss the audio commentary. Weird.

  50. Exeter

    Tried reset with no change. I checked ALL the 3D settings on both my player and my display. There is no "side-by-side 3D" option that I could find. BLACK LAGOON plays fine in 3D…just REVENGE is not working.

    Unless someone else can offer some advice, I'll return the set and stick to the old, excellent field-sequential 3D version I still have, though I'll miss the audio commentary. Weird.

    Can you post your TV model number, or a photo of the 3D menu from the TV (such as below)?
    View attachment 49030

  51. Exeter

    I just received my pre-ordered copy of THE CREATURE FROM THE BLACK LAGOON COMPLETE LEGACY COLLECTION. Has anyone else tried to watch this set's REVENGE OF THE CREATURE in 3D? The picture is split down the middle with side-by-side, very squeezed, identical versions of the movie (in 2D) on either side of the screen. I tried two different 3D Blu-ray players with the same result.

    I own over a hundred 3D Blu-rays, but I've never seen such a thing. I tried watching a couple of other 3D movies just to make sure my Sony TV hadn't gone haywire, but those discs played perfectly. Can anyone comment on this?

    This is definitely a new one on me! :blink:

    Could this be a potential disc replacement issue, perhaps?

    CHEERS! 🙂

  52. This also happened to me last night. The Revenge of the Creature defaulted to side by side on three different setups: Epson and Optoma projectors and on TV.
    I was unable to correct it on the projectors but managed to work around it on the TV. The players were all Sonys.

  53. Exeter

    Thanks. It's a SONY XBR65Z9D (released in 2016)

    This is what it says in the manual:

    3D models have [3D settings] in [Settings] — [Picture & Display].

    If two pictures are displayed side-by-side, press the ACTION MENU button, then select [3D] — [3D display] — [3D (Side-by-Side)]

    If that doesn't help, then I guess I'm stumped.

  54. Malcolm R

    This is what it says in the manual:

    If that doesn't help, then I guess I'm stumped.

    Thanks for the reply. I was able to select Side-By-Side 3D, but only when the BD player is powered OFF. But then when I turn the player back on to play the disc, the display reverts back to the original setting, and the movie appears on the screen as described before…side-by-side. I even turned off the AUTO setting in the 3D output option, but that made no difference. Thanks anyway for taking the time to look into this.

  55. So are you guys telling me that this disc is encoded as side-by-side 3D instead of framepacking? Why would Universal choose this method when all other releases have been the correct method?

    By the way, that means the resolution has been cut in HALF guys!

  56. It appears that my being unable to purchase the latest Legacy Blu-ray sets may have been a blessing in disguise, in terms of the apparently botched 3-D encoding of REVENGE OF THE CREATURE (1955) on the Creature set. What a shame! 🙁

  57. Exeter

    Tried reset with no change. I checked ALL the 3D settings on both my player and my display. There is no "side-by-side 3D" option that I could find. BLACK LAGOON plays fine in 3D…just REVENGE is not working.

    Unless someone else can offer some advice, I'll return the set and stick to the old, excellent field-sequential 3D version I still have, though I'll miss the audio commentary. Weird.

    On my Nvidea- some 3D titles will not work if hardware acceleration is on. You might check to see if that is a setting option.
    I know it's a long shot but…

  58. We have not yet seen the disc.

    This is possibly an authoring issue and we have no answers at this time. We are waiting on a response from the studio.

    For the record, this has nothing whatsoever to do with the restoration.

  59. Tony Bensley

    It appears that my being unable to purchase the latest Legacy Blu-ray sets may have been a blessing in disguise, in terms of the apparently botched 3-D encoding of REVENGE OF THE CREATURE (1955) on the Creature set. What a shame! 🙁

    Numerous postings on the other forum appear to confirm the worst fears regarding the 3-D REVENGE OF THE CREATURE (1955)! 🙁

  60. Shoot, I was going to order this. If it is an authoring error and you do own it now, or like me who is about to buy it and didn’t know about this problem, I would think Universal would take care of us and mail us a replacement disc.

  61. One crucial reason that I'm not optimistic about Universal offering a disc replacement for REVENGE OF THE CREATURE (1955) is it goes against their history. For example, over the years, there have been foul ups of various sorts with Abbott and Costello titles on previous DVD releases that were sometimes rectified on subsequent releases (IE. Replaced end titles for ABBOTT AND COSTELLO MEET FRANKENSTEIN, on the 2008 A&C Complete Universal Collection Trunk set release, that had the original end titles quietly reinstated on its 2014 reissue!), but never in the form of disc replacement.

    While I honestly hope that I'm proven wrong, my expectation is the only way that REVENGE OF THE CREATURE gets fixed (Assuming that anyone at Universal eventually deems this necessary!) is in a future release down the road.

    CHEERS! 🙂

  62. Bob Furmanek

    We have not yet seen the disc.

    This is possibly an authoring issue and we have no answers at this time. We are waiting on a response from the studio.

    For the record, this has nothing whatsoever to do with the restoration.

    If this problem is true Bob – it really is a shame to spoil your teams untiring efforts to produce the best possible 3D release. But we understand the difference between restoration and authoring.:thumbsup:

  63. Tony Bensley

    One crucial reason that I'm not optimistic about Universal offering a disc replacement for REVENGE OF THE CREATURE (1955) is it goes against their history. For example, over the years, there have been foul ups of various sorts with Abbott and Costello titles on previous DVD releases that were sometimes rectified on subsequent releases (IE. Replaced end titles for ABBOTT AND COSTELLO MEET FRANKENSTEIN, on the 2008 A&C Complete Universal Collection Trunk set release, that had the original end titles quietly reinstated on its 2014 reissue!), but never in the form of disc replacement.

    While I honestly hope that I'm proven wrong, my expectation is the only way that REVENGE OF THE CREATURE gets fixed (Assuming that anyone at Universal eventually deems this necessary!) is in a future release down the road.

    CHEERS! 🙂

    There's a huge difference between replaced end titles and being unable to even watch the movie.

  64. Tony Bensley

    One crucial reason that I'm not optimistic about Universal offering a disc replacement for REVENGE OF THE CREATURE (1955) is it goes against their history. For example, over the years, there have been foul ups of various sorts with Abbott and Costello titles on previous DVD releases that were sometimes rectified on subsequent releases (IE. Replaced end titles for ABBOTT AND COSTELLO MEET FRANKENSTEIN, on the 2008 A&C Complete Universal Collection Trunk set release, that had the original end titles quietly reinstated on its 2014 reissue!), but never in the form of disc replacement.

    While I honestly hope that I'm proven wrong, my expectation is the only way that REVENGE OF THE CREATURE gets fixed (Assuming that anyone at Universal eventually deems this necessary!) is in a future release down the road.

    CHEERS! 🙂

    Exeter

    There's a huge difference between replaced end titles and being unable to even watch the movie.

    As I previously stated above, I do hope that I'm proven wrong!

    I guess we'll just have to wait and see.

    CHEERS! 🙂

  65. About post 383 in teh Bluray 3D section as well. Interesting comments around post 404-410. For those that could watch it on their equipment it sounds pretty good. Quite different than in the above thread so makes equipment and setup differences quite extreme (or expectations)

    http://forum.blu-ray.com/showthread.php?t=261890&page=10

    Agreed — end credits vs the disc not playing on hlaf or more setups is a rather different situation regarding a recall.

    I really don't understand folks that have been waiting for the 30 Disc set to abandon/cancel/return it based on one disc before even giving Universal an opportunity to respond. The standalone Creature set it might make a little more sense not buying in the first place, but if I have a good set in my hands I doubt I'm giving it back before hearing the options.

  66. I can confirm that my disc is also side-by-side. Using the Information button on my Oppo's remote control confirms that the 3-D stream is a straight AVC encode with no MVC (frame-packing) stream required to meet Blu-Ray 3-D standards.

    I also can confirm that Revenge of the Creature does look very soft in 2-D compared to Creature From the Black Lagoon and The Creature Walks Among Us. I don't know if this is how the original elements look like or there was possibly some digital manipulation done.

    My only comment on the 3-D presentation is that it looks very promising. I want to hold off on any remarks of the 3-D presentation in hopes that Universal is going to replace the disc and offer a true Blu-Ray 3-D replacement.

  67. I can also confirm what has been reported: picture is side-by-side, and very soft, almost like a VHS tape. The 3D looks very good, but what a disappointment. Let's hope Universal does the right thing and offers replacements.

  68. I was able to get a proper 3D image for REVENGE by changing my TV's 3D setting to "side by side"; however, the image is REALLY soft (both 2D and 3D versions), especially compared to WALKS AMONG US, which is gorgeous— sharp as a tack, near-pristine. To say I'm disappointed is a huge understatement… this should've been the release of the year.

  69. Craig Beam

    I was able to get a proper 3D image for REVENGE by changing my TV's 3D setting to "side by side"; however, the image is REALLY soft (both 2D and 3D versions), especially compared to WALKS AMONG US, which is gorgeous— sharp as a tack, near-pristine. To say I'm disappointed is a huge understatement… this should've been the release of the year.

    Not only do we hope for a fast replacement,
    we might cross our fingers and hope that Universal will take this opportunity to re-author this as a Revenge of the Creature Blu-ray disc only
    and
    tell everyone to keep the old disc for watching The Creature Walks Among Us.

  70. I had side to side also. It took about 20 minutes to correct my Oppo 3D Blu-ray player, but take off 15 minutes of that time due the canabis I smoked before I started.

    The film is amazing and the 3D effecis are wonderful. Thank you Bob, The 3D Archive, and Universal, y’all rock.

  71. ahollis

    I had side to side also. It took about 20 minutes to correct my Oppo 3D Blu-ray player, but take off 15 minutes of that time due the canabis I smoked before I started.

    The film is amazing and the 3D effecis are wonderful. Thank you Bob, The 3D Archive, and Universal, y’all rock.

    I have to assume the bong smoke obscured your view, because even with the 3D effect corrected it still looks like upconverted DVD at best.

  72. If it’s side by side, how is it even playing in 2D for anyone? Not that anyone should want to watch it that way, but that capability is usually included at least when playing on a 2D display. Side by side is usually recognized as a standard 2D image and there’s nothing else that can be done with it.

  73. Jesse Skeen

    If it’s side by side, how is it even playing in 2D for anyone? Not that anyone should want to watch it that way, but that capability is usually included at least when playing on a 2D display. Side by side is usually recognized as a standard 2D image and there’s nothing else that can be done with it.

    I had to change my TV's 3D setting to "side by side" for the 3D, then back to "auto" to view it in 2D.

  74. Bob Furmanek

    It sounds like even the 2-D version has severely compromised resolution.

    I think this side-by-side will also result in 2 standard def images for the 3D as well,
    so even if the 3D will play, it will be severely compromised as far as resolution.

    My discs have not been delivered yet.

  75. Craig Beam

    I have to assume the bong smoke obscured your view, because even with the 3D effect corrected it still looks like upconverted DVD at best.

    Not in the least. It was well done and had great effects. I’m not sure what you watched, but it was must have been a different release than what I saw.

  76. ahollis

    Not in the least. It was well done and had great effects. I’m not sure what you watched, but it was must have been a different release than what I saw.

    Did you have a look at THE CREATURE WALKS AMONG US? Scan through it, then go back to REVENGE. There's no way in hell REVENGE looks like it's supposed to.

  77. Playing the Blu-ray disc in my PC, I can confirm that Revenge of the Creature has no ssif folder in the disks file structure. There is one approximately 15GB file containing the 2D feature and another approximately 15GB file containing the side-by-side feature.

    The Creature Walks Among Us has a 14.7GB file.

  78. Bob Furmanek

    The 4K digital 3-D master that we delivered is stunning and razor sharp.

    This is an authoring nightmare.

    Is our restoration credit still at the end of the film?

    I can’t imagine how frustrating this is for you Bob.

    We’re all behind you.

  79. Okay, as promised, I've now examined the contents of the disc. There are three separate movie files, all three are AVC. The side-by-side file of Revenge is 14.6 GB, the 2D file is also 14.6 GB, and the Creature Walks Among Us is 14.0 GB. Since the side-by-side and 2D are completely separate files, it makes no sense that the 2D file should look degraded. There are no subtitles included in the side-by-side file. By comparison the Creature From the Black Lagoon Blu-ray is MVC and 30GB file.
    I sampled Revenge of the Creature on my Epson 5040UB projector. I of course had to toggle the 3D from "auto" to "3D" and make sure the type was set for side-by-side. It still looked pretty darn good for half-resolution.

  80. So what happens now ??? Will we receive NEW Corrected discs for Revenge of the Creature ??? As soon as the movie started I knew something was wrong. I said …What the Hell is this ?? This is dvd picture quality. I don't care about 3D. The 2D movie looks Terrible. It should have looked like Creature Walks, Excellent Quality !!! Invisible Man set is Excellent !! PQ is Great on all the 5 NEW to Bluray titles.

  81. Doesn't anyone actually spot check/watch these transfers before flooding the country with copies? Pretty crappy quality control, Universal….and you're a major studio. I doubt we'd see this happen from Kino. :thumbsdown:

  82. There have been some weird authoring "mistakes" in the past, but Revenge of the Creature is more like sabotage!

    Imagine that someone at Universal said something like: "You know what, 3D on physical media is dead. Let's save some money and instead of doing Revenge properly, as its own disc, simply cram both Revenge and Walks Among Us on a single disc and dumb down the 3D to a SBS file. No one will even notice."

    Really???

  83. I guess I’ll wait to see what Universal might say about this on the Creature set. I was really looking forward to buying it as I’d never really seen the sequels, let alone the 3D version of Revenge.

    Glad to hear the Invisible Man series is ok. Or at least no one has said anything bad about it.

  84. ahollis

    I had side to side also. It took about 20 minutes to correct my Oppo 3D Blu-ray player, but take off 15 minutes of that time due the canabis I smoked before I started.

    The film is amazing and the 3D effecis are wonderful. Thank you Bob, The 3D Archive, and Universal, y’all rock.

    Any chance that you're the guy who authored the disc? :dance:

  85. At this point, I have no answers so until I get official word on why this was released AVC encoded half-resolution side-by-side instead of the 3-D Blu-ray standard of MVC-encoded frame-packed for full HD 3-D, I'm going to bow out of this discussion.

    I highly recommend that you let your voices be heard on this matter.

    On a positive note, our stunning 3-D restoration of SANGAREE is just around the corner!

    http://www.3dfilmarchive.com/sangaree

  86. Universal Home Entertainment

    so ….. the question at this point is what is Universal going to do, this could have been release of the year material, but one mess up and it doesn't even meet the requirements set for 3D blu ray. I understand that accidents happen, but after 10 plus years of a format, that should no longer be an issue. Second, if you hire the best in the business ( 3-D Film Archive) to do a proper restoration, in 4k then you showcase it like nobody's business. At this point they could have gone back and tweaked Creature from the Black Lagoon it's self. This release, is a disservice to all those that worked on the restoration, and for the fans that have been clamoring for this, to release it and not have it even meet the required specifications is an insult.

    at this point, it is a wait and see game, to see if there will be a replacement program, if Universal wanted to do right by all involved it would pull the remaining , re-author the titles each on a separate disc, and release it again, i would gladly purchase it again if it is done properly. Hopefully they have learned that they will be called out when something isn't correct. They have such a great film library, it is a shame they treat it at times with such disdain , yet they proclaim that this title or that title is part of their Collective Legacy, then treat it with a little more respect………..i will be waiting.

    sorry for the rant, but i felt it needed to be said

  87. Reed Grele

    There have been some weird authoring "mistakes" in the past, but Revenge of the Creature is more like sabotage!

    Imagine that someone at Universal said something like: "You know what, 3D on physical media is dead. Let's save some money and instead of doing Revenge properly, as its own disc, simply cram both Revenge and Walks Among Us on a single disc and dumb down the 3D to a SBS file. No one will even notice."

    Really???

    It seems to make little sense to pay the big bucks to have the thing restored and then sabotage it at the cheap stage. Authoring it for discs and pressing it should be the 10% level . Almost Knowing it's going to hurt their Creature Set and the 30 Film Major release seems to make littel sense for the Accountants to hurt it at this level. Even adding a separate dsic for Revenge and Walks Among Us likely costs them very little compared to the sunk costs of preparing the film initially. A 3 disc vs 2 disc case — seems negligible or just bump the price $2 and the Collectors wouldn't blink at it.

    Maybe the production costs are a lot different that I've been led to believe, but they surely have to know who the sets are aimed at.

  88. I honestly don’t believe that it needs to be separate discs. I think it’s possible to include both the 2D and 3D versions of Revenge and Creature Walks Among Us on a single disc. They’re black and white monaural shorter features so they shouldn’t require an obscene amount of disc space. I think actually including separate a 2D and a 3D side-by-side encode takes up more space than a proper encoding of both the 2D and 3D versions using the industry standard MVC codec.

    In theory, I think Universal’s goal of keeping this as a two disc set is not in opposition to our desire to have the 3D version presented properly.

  89. I'm holding off on placing an order until we hear of some resolution from Universal. I already have the original Creature 2D/3D on the classic monsters set, so I'm not buying the legacy set just for Walks Among Us.

  90. Josh Steinberg

    I honestly don’t believe that it needs to be separate discs. I think it’s possible to include both the 2D and 3D versions of Revenge and Creature Walks Among Us on a single disc. They’re black and white monaural shorter features so they shouldn’t require an obscene amount of disc space. I think actually including separate a 2D and a 3D side-by-side encode takes up more space than a proper encoding of both the 2D and 3D versions using the industry standard MVC codec.

    In theory, I think Universal’s goal of keeping this as a two disc set is not in opposition to our desire to have the 3D version presented properly.

    UK Creature 3D disc is a total 38GB. Revenge is a similar length movie so removing some of the non-movie data or common data might be pushing the upper limits of a single disc, but I'm sure it could be done. 2 DL and 1 SL disc would seem to be pretty doable and certainly would make an easier option for some of those special Single Movie with Slipcover releases like Walmart had last year. — though maybe not financially worth it with the Tier B sequels in general

  91. According to some of the posts here, the second disc includes three files: a 15GB 2D Revenge file, a 15GB 3D side-by-side Revenge file, and a 15GB Creature Walks Among Us file. I think that an MVC encoding of Revenge would probably be less space than having two different encodes for it on the same set, as is the case now.

  92. Josh Steinberg

    I honestly don’t believe that it needs to be separate discs. I think it’s possible to include both the 2D and 3D versions of Revenge and Creature Walks Among Us on a single disc. They’re black and white monaural shorter features so they shouldn’t require an obscene amount of disc space. I think actually including separate a 2D and a 3D side-by-side encode takes up more space than a proper encoding of both the 2D and 3D versions using the industry standard MVC codec.

    In theory, I think Universal’s goal of keeping this as a two disc set is not in opposition to our desire to have the 3D version presented properly.

    You're absolutely correct Josh. Using round (not exact) numbers, The MVC file of Creature from the Black Lagoon is 30 GB of a 39 GB disc, with the 2D version embedded in the MVC file. Revenge of the Creature has three 15 GB AVC files on a 47 GB disc. The 2 versions of Revenge could have been encoded as a single 30 GB MVC file occupying the same amount of space. The whole idea that this was a cost-cutting measure is a fallacy.

  93. I'm wondering if either the disc was authored by someone who had never worked on a 3D disc before, or if a side-by-side version had been created for another distribution channel (like streaming or cable) and was mistakenly included here.

  94. With all the attention on Revenge of the Creature,
    has anyone checked The Invisible Man Blu-ray discs ?

    Mine have not arrived, and until I hear from others I almost fear opening it when it does !

  95. Craig Beam

    Did you have a look at THE CREATURE WALKS AMONG US? Scan through it, then go back to REVENGE. There's no way in hell REVENGE looks like it's supposed to.

    I’ll take another look tonight.

  96. aPhil

    With all the attention on Revenge of the Creature,
    has anyone checked The Invisible Man Blu-ray discs ?

    Mine have not arrived, and until I hear from others I almost fear opening it when it does !

    I think someone in this thread said they were fine. Since the drama seems to surround the 3D authoring of Revenge, I'd think the Invisible Man films are probably OK.

  97. Malcolm R

    I think someone in this thread said they were fine. Since the drama seems to surround the 3D authoring of Revenge, I'd think the Invisible Man films are probably OK.

    I saw a very positive posting for THE INVISIBLE MAN RETURNS (1940), for what it's worth!

    CHEERS! 🙂

  98. Malcolm R

    I think someone in this thread said they were fine. Since the drama seems to surround the 3D authoring of Revenge, I'd think the Invisible Man films are probably OK.

    There was a poster on that other forum that claimed some freeze issues, but as one of his problems was on the original movie I think it likely he has a player problem and not a disc problem.

    Anyway, anyone who does see one of the Invisible Man movies from start to finish, please post !

  99. I've been pondering on the reason why the 2D version of Revenge looks poor now that we have confirmed that it is a completely separate file from the side-by-side version. The only thing I can come up with is that the people who authored the disc (is it Deluxe?) were only given a single SBS file, and they took it upon themselves to extract one side and rescale it to make their own 2D version to include on the disc.

  100. Mark-P

    I've been pondering on the reason why the 2D version of Revenge looks poor now that we have confirmed that it is a completely separate file from the side-by-side version. The only thing I can come up with is that the people who authored the disc (is it Deluxe?) were only given a single SBS file, and they took it upon themselves to extract one side and rescale it to make their own 2D version to include on the disc.

    That would explain it! 😛

  101. Whatever was the true cause, I have written to Universal and expressed my displeasure and have politely requested that a corrected disk with full frame 3D be made available as a free exchange, or as a free replacement with proof of purchase.

  102. I also sent a polite note to Universal Home Entertainment via their website.

    I've been thinking over this and I can't recall Universal making a similar mistake with a 3D title, or even a huge mistake on any title, in recent times. I don't know that I've been paying super close attention at all times, but I think maybe since around the time the newer Spartacus disc came out, everything from them has been really great. I informally commented on the previously issued Monster legacy sets (Wolf Man, Dracula, Frankenstein, Mummy) in my blind buys thread last year, and I was extremely happy with the quality, just blown away by how good those films all looked.

    I was all ready to panic but given the great work Universal has done with the previous releases in this series, I want to give them the benefit of the doubt and allow them the time to access and address the situation before making any further decisions about what I'll do with my set. I think they've earned that much from me.

    Incidentally, the Film Forum in NYC is showing the DCP of the new 4K restoration of Revenge of the Creature on Friday (they're showing the original Creature as well, you can see both on a double feature for a single ticket price), and I am planning on attending!

  103. Dick

    Doesn't anyone actually spot check/watch these transfers before flooding the country with copies? Pretty crappy quality control, Universal….and you're a major studio. I doubt we'd see this happen from Kino. :thumbsdown:

    Unfortunately Kino has released a few botched discs themselves with no word on corrections- most notably "Camp Nowhere", which was ALREADY issued by Mill Creek with a mono soundtrack, was issued AGAIN by Kino also in mono. The same was also done with Celtic Pride and The 6th Man, both of which should have had 5.1 tracks but presented on Blu-Ray in mono. That may be the way the masters came to them, but someone should have noticed before the discs went out. Olive Films has done the same thing with a number of titles.

  104. Josh Steinberg

    Incidentally, the Film Forum in NYC is showing the DCP of the new 4K restoration of Revenge of the Creature on Friday (they're showing the original Creature as well, you can see both on a double feature for a single ticket price), and I am planning on attending!

    I'll be at the 5:35pm showing!

  105. RICK BOND

    All 6 of the Invisible Man films look EXCELLENT ! NO problems what so ever. As it should be.

    I hope you're right. I should get them tomorrow — Have you watched any from start to finish ?

  106. Sent a message to Universal last night. Told them no fun and games and that a replacement deal should be in order.

    To be honest, I’m not gonna say I’m shocked by this although I admit it hits an all time low. It seems each time these are released there’s always something not quite right.

    The 2012 Essentials Collection still presented Frankenstein with the flat audio mix it’s had since 2004, Bride had an unnecessary digital adjustment to the sequence of the Monster approaching the hermit’s cabin, and apparently the 3D in the first Creature film was reversed. Then the recent Legacy sets featured a noticeable audio drop during the later half of Werewolf of London and a few missing frames in a scene from The Mummy’s Tomb.

    However this issue with the Creature set takes the cake. This really is unforgivable. I definitely think there’s enough people voicing complaints about this that Universal will ultimately have to handle it in some form. How long that will take is anyone’s guess but hopefully before the year ends. We’ll just have to wait and see.

  107. Just sent an email with this link. I would recommend everyone do as well. Be nice. Though I have to say I was kind of passive aggressive. The Digital Bits says
    that Universal is “looking into the matter”, but we should still voice our displeasure lest they spend 2 minutes looking into it and decide to correct it only for the next release.

  108. crissrudd4554

    Sent a message to Universal last night. Told them no fun and games and that a replacement deal should be in order.
    . . .
    and apparently the 3D in the first Creature film was reversed.

    I think you mean to say that some shots in the original Creature from the Black Lagoon were reversed.
    I think 5 or 6 shots were accidentally reversed from the beginning (in the original 1954 release), and, unfortunately Universal did not correct them.

  109. Bob, thanks for those links. And thanks to Bill Hunt for that.

    I've just sent a polite note to Universal through their direct contact page.

    As a relatively recent new user (very sparingly, I might add) of Facebook, I need to ask how or where one contacts them there. Does one post something somewhere, or just "Send Message" which appears under the "About" section? Or is it something behind Door #3? Thanks!

  110. Hi, everyone,

    Working in post-production as I do, I hear my share of trade talk. I feel I know a fair amount of what's going on here and there all over town.

    I am convinced that Universal does not regard the Creature from the Black Lagoon Complete Legacy Collection as problematic.

    Therefore I am reaching out to Amazon (from whom I ordered the set) with a complaint. I urge you to do the same.

    https://www.amazon.com/gp/help/customer/contact-us

    The Revenge/Walks Among Us disc is not up to the high standards we loyal collectors expect when we pay for a Blu-ray disc. The 2-D variant of Revenge is soft, DVD-like; the 3-D variant is like watching through gauze. The 2-D film The Creature Walks Among Us is said to look the best of the three, but it could also stand improvement—more elbow room on its own disc, perhaps.

    If enough of us raise our voices with Amazon, Universal will have to take notice. Revenge is a key title historically—the first 3-D sequel to a 3-D feature film, the last film in the 1952-'55 3-D cycle—and it's a well-regarded classic monster title from the studio that owns the brand on classic monsters. This present Blu-ray incarnation, both 2-D and 3-D, is frankly a travesty. We cannot quietly accept that. I urge every single one of you to join me and speak up.

    Again, the link is https://www.amazon.com/gp/help/customer/contact-us.

    Please remember: Be firm, be passionate, be riled, but always, always be polite. The folks at Amazon must become our allies in this; let's win them to our cause.

    Mike Ballew

  111. For what it's worth, here is what I wrote to Amazon:

    Select an issue: More order issues

    Select issue details: Other order question or issue

    Enter short summary of issue: Substandard Product

    This is a two-disc set. Disc one is fine, being identical (or nearly identical) to a disc already released some years ago.

    Disc two uses an irregular encoding scheme. The 2-D version of "Revenge of the Creature" is soft, not up to the ordinary standards of Blu-ray. The 3-D version of "Revenge of the Creature" is not up to par with any other 3-D Blu-ray in my collection. Its horizontal resolution is cut in half!

    To come at the issue another way, the 3-D version is put on this disc in a home movie format associated with amateur YouTube videos (half-SBS), not the ordinary commercial standard for 3-D Blu-ray. Literally every other 3-D disc you sell at Amazon uses standard MVC encoding (full HD for both left and right eyes), but not this one.

    Please contact the vendor, Universal, to learn if they will issue a replacement disc. In fact, please urge them to issue a replacement disc. This present situation is not acceptable to me as a consumer. I have paid a fair price, and all I'm asking for is a product that meets the ordinary, well-established standards of quality for HD Blu-ray.

  112. Charles Smith

    Bob, thanks for those links. And thanks to Bill Hunt for that.

    I've just sent a polite note to Universal through their direct contact page.

    As a relatively recent new user (very sparingly, I might add) of Facebook, I need to ask how or where one contacts them there. Does one post something somewhere, or just "Send Message" which appears under the "About" section? Or is it something behind Door #3? Thanks!

    I'd do both, send a private message ("Send a message") and also a public post ("Create Post"). It might help if the problem comes out in the open there.

  113. Everybody look out! The young lady responding to my complaint email at Amazon dispatched a replacement copy, and was willing to allow me to keep my original at no cost!

    This is highly amusing… but also not the outcome I was looking for. My religious convictions and conscience being what they are, I cannot take advantage. I canceled the replacement order at once. I guess we should all make clear we're not angling for replacements.

  114. Yes, if you do this you need to make them aware that the item is presented in a non-standard 3-D format that won't play properly for you and that all copies of it will be the same. You don't want a replacement for a defective disc, you want to return the item completely and alert them that there's a flaw with the entire product run.

  115. Mike Ballew

    Everybody look out! The young lady responding to my complaint email at Amazon dispatched a replacement copy, and was willing to allow me to keep my original at no cost!

    This is highly amusing… but also not the outcome I was looking for. My religious convictions and conscience being what they are, I cannot take advantage. I canceled the replacement order at once. I guess we should all make clear we're not angling for replacements.

    How do you the replacement copy has been corrected?

  116. Unfortunately, this is the very kind of complaint the average Amazon employee isn't going to comprehend — at all.

    They don't know the Blu-ray authoring business, and they don't know how to comprehend what we're telling them. They can only see such a complaint as being about a singularly defective object that a simple replacement will resolve.

  117. Charles Smith

    Unfortunately, this is the very kind of complaint the average Amazon employee isn't going to comprehend — at all.

    They don't know the Blu-ray authoring business, and they don't know how to comprehend what we're telling them. They can only see such a complaint as being about a singularly defective object that a simple replacement will resolve.

    That's what I'm afraid of.

  118. As much as I want to see, hear, read everyone continuing to keep the heat on Universal for Revenge of the Creature,
    I would also like to hear some (hopefully, positive) reviews on The Invisible Man Legacy Blu-ray Collection.

  119. aPhil

    I think you mean to say that some shots in the original Creature from the Black Lagoon were reversed.
    I think 5 or 6 shots were accidentally reversed from the beginning (in the original 1954 release), and, unfortunately Universal did not correct them.

    Yes that is what I meant. My post was more just a rough rundown of some of the issues or changes with the past Universal Monster releases.

  120. To quote the message I received:

    "To resolve this issue immediately, I've created a replacement for your item at no additional charge. Here are the details:

    Order Number:113-0209689-xxxxxxx

    Here is a direct link to check on the status of your replacement order:

    –link–

    At this point of time I don't want to trouble you with the return of the item, you're welcome to keep, donate, or dispose of it–whichever option is most appropriate and convenient for you."

    Not the outcome I had expected! :eek::)

    Obviously, any replacement copy dispatched to me would have the exact same problem as my existing copy. God bless 'em, Amazon Customer Service are trying to do right by me, I guess. The trouble, I now realize, is making them understand the issue.

  121. Mike Ballew

    To quote the message I received:

    "To resolve this issue immediately, I've created a replacement for your item at no additional charge. Here are the details:

    Order Number:113-0209689-xxxxxxx

    Here is a direct link to check on the status of your replacement order:

    –link–

    At this point of time I don't want to trouble you with the return of the item, you're welcome to keep, donate, or dispose of it–whichever option is most appropriate and convenient for you."

    Not the outcome I had expected! :eek::)

    I hate to say this, but I think the replacement has the same issues as the one you already have in possession.

  122. Mike Ballew

    Hi, everyone,

    Working in post-production as I do, I hear my share of trade talk. I feel I know a fair amount of what's going on here and there all over town.

    I am convinced that Universal does not regard the Creature from the Black Lagoon Complete Legacy Collection as problematic.

    I'm not sure why they would bother with a restoration of the 3D version if they purposely intended to give it such a shoddy release. They may as well have not restored the 3D version at all, since this version is not going to completely satisfy any 3D fan, even if you can eventually get it to play on your system.

    If the 2D version was a top notch quality HD presentation, and only the 3D had issues, then I could see them trying to sweep it under the rug as an equipment issue. But since it sounds like quality issues extend to the 2D version as well, I'm still hopeful that Universal will admit there is a problem and make it right.

  123. Jesse Skeen

    Unfortunately Kino has released a few botched discs themselves with no word on corrections- most notably "Camp Nowhere", which was ALREADY issued by Mill Creek with a mono soundtrack, was issued AGAIN by Kino also in mono. The same was also done with Celtic Pride and The 6th Man, both of which should have had 5.1 tracks but presented on Blu-Ray in mono. That may be the way the masters came to them, but someone should have noticed before the discs went out. Olive Films has done the same thing with a number of titles.

    I don't think those qualify as Kino Issues. Distributers like Kino, Olive, Twilight Time, Mill Creek and Shout can only release what is provided to them from the studio. They do re-mastering and new transfers on some of their releases but that is still based off what is provided to them. None of them have the finances to do full multi-million dollar film restorations.

  124. I think Mr. Hunt has misunderstood the issue and the potential resolution.

    These are not presented on disc in 720p. I do not understand how he has come to this conclusion.

    He requests that it be re-done in the "over/under" format, which is also not the standard Blu-ray 3D encoding format and also not full HD, despite his erroneous claim. It needs to be re-done in the industry standard "frame-packing" format, which is full HD. I am concerned that if Bill Hunt encourages people to request an "over/under" format version that Universal could end doing just that and giving us a second defective disc.

    Unfortunately, Mr. Hunt no longer responds to my comments following a correction I attempted to inform him of regarding an incorrect post circa 2016. I think this message is too important to allow any potential for it to be lost because he does not like the messenger, so I would be greatly appreciative if someone else can pass this information along to him. I think he means well but I am concerned that further incorrect information will only make the situation worse.

  125. Josh,
    I think several people are confusing the 720P thing, and one of them is Mr. Hunt.

    But, I don't see where Mr. Hunt uses the term "over/under" —
    As for myself, I worked on six 3D movies in the 1980s that were photographed in what might be called over/under on a single strip of film, and, on thedigitalbits site Mr. Hunt actually says that Revenge of the Creature has . . .
    "been included on the disc in such a way that the left and right-eye imagery is presented side by side (and not one on top of the other, per the Blu-ray spec)" . . .

    It will be nice (and the correct thing to do) if he corrects this,
    but at least he is the one review site that is making Universal aware of this and for that I think he deserves some high-fives at the very least.

  126. Note this discription that Universal uses on their site at
    https://www.uphe.com/faq/blu-ray-3d-faqs

    How is this 3D technology different from the 3D that uses the red/blue glasses?

    "Blu-ray 3D™ utilizes an advanced technology, "Frame sequential 3D", that offers a crisp, clear High Definition 3D picture. Blu-ray 3D™ offers you 1080P High Definition stereoscopic images for both your right and left eye utilizing the full wide array of colors available on Blu-ray™. To experience Blu-ray 3D™, you will need a 3DTV, compatible 3D glasses (no more red/blue paper lenses!) . . . "

    So, Universal should read their own description of what they claim to be offering.

    Where is the High Definition 3D picture on Revenge of the Creature ?

    Where is my "1080P High Definition stereoscopic images for both your right and left eye" ???

  127. Note this discription that Universal uses on their site at
    https://www.uphe.com/faq/blu-ray-3d-faqs

    How is this 3D technology different from the 3D that uses the red/blue glasses?

    "Blu-ray 3D™ utilizes an advanced technology, "Frame sequential 3D", that offers a crisp, clear High Definition 3D picture. Blu-ray 3D™ offers you 1080P High Definition stereoscopic images for both your right and left eye utilizing the full wide array of colors available on Blu-ray™. To experience Blu-ray 3D™, you will need a 3DTV, compatible 3D glasses (no more red/blue paper lenses!) . . . "

    So, Universal should read their own description of what they claim to be offering.

    Where are my "1080P High Definition stereoscopic images for both your right and left eye" ??

  128. aPhil

    Josh,
    I think several people are confusing the 720P thing, and one of them is Mr. Hunt.

    But, I don't see where Mr. Hunt uses the term "over/under" —
    As for myself, I worked on six 3D movies in the 1980s that were photographed in what might be called over/under on a single strip of film, and, on thedigitalbits site Mr. Hunt actually says that Revenge of the Creature has . . .
    "been included on the disc in such a way that the left and right-eye imagery is presented side by side (and not one on top of the other, per the Blu-ray spec)" . . .

    It will be nice (and the correct thing to do) if he corrects this,
    but at least he is the one review site that is making Universal aware of this and for that I think he deserves some high-fives at the very least.

    Hunt writes:

    But it’s been included on the disc in such a way that the left and right-eye imagery is presented side by side (and not one on top of the other, per the Blu-ray spec).

    I took “one on top of the other” to mean the “under/over” format which would also not be full HD.

    It should be in the framepacking format.

  129. Josh Steinberg

    I took “one on top of the other” to mean the “under/over” format which would also not be full HD.

    It should be in the framepacking format.

    It's badly worded. It's his attempt to describe framepacking, he didn't mean "on top of" as in "above".

    The other issue Bill has "botched" 😀 is that Creature Walks Among Us is compromised and is 720p. Not true. That film is perfectly rendered in 1080p and everyone is thrilled with its presentation. It is the 2D version on Revenge that is compromised, not because it's 720p (it isn't) but that it looks like it was extracted from the side-by-side file and rescaled to 1080p.

  130. Still, I fear his comments may do more harm than good. If, for instance, a hundred people write to Universal and say that the problem with the disc is that it's in 720p, they could take a look at the disc, see that it's not 720p, and then dismiss every other complaint about it because they've misunderstood what's being complained about.

    I would write to Mr. Hunt myself, but I'm afraid that might do more harm than good.

  131. aPhil

    As much as I want to see, hear, read everyone continuing to keep the heat on Universal for Revenge of the Creature,
    I would also like to hear some (hopefully, positive) reviews on The Invisible Man Legacy Blu-ray Collection.

    ALL 6 MOVIES I WATCHED. BEAUTIFUL QUALITY ! ENJOY ! : )

  132. RICK BOND

    YES, ALL 6 I WATCHED. EXCELLENT ! ENJOY ! : )

    I can't tell you how happy I am to hear from you and that someone is watching these !

    I like all the Invisible Man series and it's good to hear a comment on the Blu-ray set.

  133. For all those who haven't had the (displeasure) of experiencing this debacle first hand, and think maybe we're all crazy, here are a few screen captures. I'm using THE CREATURE WALKS AMONG US for comparison's sake, since there's no valid reason it should look better than REVENGE, which enjoyed a 4K restoration… but as you can plainly see, it's considerably superior.

    REVENGE OF THE CREATURE:
    [​IMG]

    THE CREATURE WALKS AMONG US:
    [​IMG]

    REVENGE OF THE CREATURE:
    [​IMG]

    THE CREATURE WALKS AMONG US:
    [​IMG]

    REVENGE OF THE CREATURE:
    [​IMG]

    THE CREATURE WALKS AMONG US:
    [​IMG]

    REVENGE OF THE CREATURE:
    [​IMG]

    THE CREATURE WALKS AMONG US:
    [​IMG]

  134. I just tried to leave a review of The Creature Legacy Set on Amazon and received this message:

    "Your previous review of this product did not comply with our Customer Reviews Guidelines. Amazon does not permit reviews from customers whose relationship to the product or seller may be perceived as biased."

    Since I did not leave a "previous review", I am wondering if Amazon has blocked ALL reviews of this set???

    I'll contact them and find out why I am not able to post a review.

    UPDATE: After contacting Amazon and explaining the issue, I was told this:
    "This seems to be a temporary error in our mistake. I've forwarded this issue to our review specialist team. There is no need to worry. This will be resolved within 24-48 hours.
    You'll receive a confirmation email regarding this."

    Very strange… :huh:

  135. Craig, your host is problematic. The pics showed up originally but then something triggered to block them publicly. The only people who can still see them have them stored in their cache. The reason they aren’t blocked for you is because they are under your account. It’s possible the hosting site you are using doesn’t allow hyperlinks.

  136. Peter Apruzzese

    Thanks Craig, those shots reveal this version of "Revenge of the Creature" to a soft mess. Universal should be ashamed of themselves for botching something so simple.

    It's hard to believe that they could make the mistake in the first place but I expect that this is such a screwup that they'll correct it and issue replacement discs. If not, then they should be ashamed of themselves.

  137. According to a post on one of the Creature topics at Blu-ray.com, a poster received an email from Universal stating their top people are on this. Based on that, I'd say they're taking the ginormous multitude of complaints seriously, as they should!

    CHEERS! 🙂

  138. Peter Apruzzese

    Thanks Craig, those shots reveal this version of "Revenge of the Creature" to be a soft mess. Universal should be ashamed of themselves for botching something so simple.

    Yes, thanks, Craig. Very helpful and informative. At first blush I'd say "Revenge looks better than I've seen it" — but that ain't sayin' much — especially when 3DFA was working off 4K scans.

    Why on Earth would Universal shoot itself in the foot like this? Talk about penny wise and pound foolish…. 🙄

  139. Tony Bensley

    According to a post on one of the Creature topics at Blu-ray.com, a poster received an email from Universal stating their top people are on this. Based on that, I'd say they're taking the ginormous multitude of complaints seriously, as they should!

    CHEERS! 🙂

    Pretty certain that's a satirical posting about "top men". See Raiders of the Lost Ark…

  140. Got a reply from the email I sent.

    "Thank you for contacting us. Our goal is to provide the highest standard in product quality and customer care, and we value input from our customers.
    Your comments will be forwarded to the appropriate department.
    We hope you will enjoy future Universal releases."

    My letter had the same effect as a fart in a wind tunnel.

  141. Got a reply from the email I sent.

    "Thank you for contacting us. Our goal is to provide the highest standard in product quality and customer care, and we value input from our customers.
    Your comments will be forwarded to the appropriate department.
    We hope you will enjoy future Universal releases."

    My letter had the same effect as a fart in a wind tunnel.

  142. Tony Bensley

    According to a post on one of the Creature topics at Blu-ray.com, a poster received an email from Universal stating their top people are on this. Based on that, I'd say they're taking the ginormous multitude of complaints seriously, as they should!

    CHEERS! 🙂

    Her was actually making a reference to Raiders of the Lost Ark. 😉

    EDIT: Peter beat me to it.

  143. I sent my comments to Universal through the direct contact link on their web site, and posted a similar comment on their Facebook page. Only one other person had done the latter, and both of our comments are still up there but with no response or reaction from anyone.

  144. John Sparks

    I'm going to wait for the stand alone of REVENGE, maybe by that time, hopefully, it will be fixed. I don't need another CREATURE and my DVD of WALKS is sufficient.

    Isn't the DVD of WALKS in the wrong Aspect Ratio, though?

    CHEERS! 🙂

  145. Charles Smith

    I sent my comments to Universal through the direct contact link on their web site, and posted a similar comment on their Facebook page. Only one other person had done the latter, and both of our comments are still up there but with no response or reaction from anyone.

    I didn't even think about FB. Will try responding there also.

  146. Tony Bensley

    I was referring to the previous DVD releases in regards to the wrong Aspect Ratio for THE CREATURE WALKS AMONG US (1956).

    CHEERS! 🙂

    I personally like the Creature films open matte since they fit in better with the other monster films. Plus it adds sense to Tom Weaver’s comment about the telephone pole in the background during the commentary on the first film.

  147. Someone on this forum wrote that Amazon censored their critical comments on this Creature Blu-ray set, but it had to have been some kind of mistake because this morning, I read a TON of complaints about Revenge's terrible quality and for some people their inability to even watch the 3D version (maybe their TVs don't do side-to-side?).

  148. Matt Hough

    Someone on this forum wrote that Amazon censored their critical comments on this Creature Blu-ray set, but it had to have been some kind of mistake because this morning, I read a TON of complaints about Revenge's terrible quality and for some people their inability to even watch the 3D version (maybe their TVs don't do side-to-side?).

    That was Reed in post #223. He posted an update that said Amazon confirmed there was some error in processing his review.

  149. I just got home from the 5:35 screening at the Film Forum, where I was privileged to see a very nice presentation of Revenge in 3D with some wonderfully warm and insightful remarks from Bob Furmanek before the show.

    The DCP looks fantastic and the 3D was incredible. The work the 3D Film Archive did here makes the film infinitely more comfortable to watch than it was in dual strip 35mm.

    I’m extremely happy with how good the new restoration looks on DCP. If this happens to come to a repertory theater near you, go! You won’t be disappointed.

  150. It started playing literally side by side. I had to make a selection via my remote I never knew I had. I have no other 3D disc that requires this. Based on all the moaning, I certainly expected way worse picture quality. I hope to see how much better it can look, sooner than later.

  151. I noticed that the BFI logo appears on THE INVISIBLE MAN packaging .Anyone know what they had to do with it? I assume they provided some elements (?). Beautiful transfers!

    I, too, was able to view REVENGE OF THE CREATURE in 3D on my setup. Certainly could tell it was soft, but not too bad .Perhaps it's because my system is upscaling to 4K. Still, I want a proper MVC encode .

  152. J. Casey

    I noticed that the BFI logo appears on THE INVISIBLE MAN packaging .Anyone know what they had to do with it? I assume they provided some elements (?). Beautiful transfers!

    I, too, was able to view REVENGE OF THE CREATURE in 3D on my setup. Certainly could tell it was soft, but not too bad .Perhaps it's because my system is upscaling to 4K. Still, I want a proper MVC encode .

    Thanks, in large part to an unexpected price drop on Amazon Canada, I was able to order The Invisible Man Blu-ray set. Both that and the Creature Blu-ray sets are currently priced at $24.99 CDN.

    CHEERS! 🙂

  153. J. Casey

    Tony:
    Glad to hear it! You won't be disappointed. In terms of the CREATURE set, I really do believe that Universal will make it right

    Thanks! The sale on Amazon Canada was most unexpected, as the previous Legacy Blu-ray sets never dropped below $32 Canadian when first released on that platform! I'm very much looking forward to viewing The Invisible Man set, especially knowing they're the best they've ever been on home video.

    Regarding the Creature set, I think that with all the online flak, Universal HAS to rectify things with REVENGE OF THE CREATURE (1955) in making it the best presentation possible, as Bob Furmanek and Greg Kintz intended! Let's hope so, anyway.

    CHEERS! 🙂

  154. I am trying to understand what people are up in arms about here – I've gathered it has something to do with Revenge of the Creature. I'm reading raves about the 3-D screening, so is there or is there not a problem with that on this Blu-ray? Or is the problem solely with the 2-D and if so what exactly IS the problem and how bad is it?

  155. haineshisway

    I am trying to understand what people are up in arms about here – I've gathered it has something to do with Revenge of the Creature. I'm reading raves about the 3-D screening, so is there or is there not a problem with that on this Blu-ray? Or is the problem solely with the 2-D and if so what exactly IS the problem and how bad is it?

    In short the disc is not authored correctly. The 2D Revenge is noticeably soft for a 4K restored version and the 3D version is presented in side by side 3D and presented at about half the resolution it should be. In short they are not full 1080p BD quality. No major problems with Creature Walks Among Us that I’m aware of.

  156. From the responses and from screen grabs posted earlier in the thread, I say they are not. Both Revenge and Walks were remastered in 4K. Walks to my eyes reflects this while Revenge does not in 2D or 3D. Short end there was an authoring mistake with the disc. Bob Furmanek who was one of the men heavily involved with restoring these (he’s also a member of this site) confirmed that this is not how they should look on the new release. Between the time he and his team handed over the restored films to Universal for the release and the discs were made something went wrong. Whether Universal will rectify this remains to be seen. For more details on the controversy I suggest reviewing the last few pages of this thread. Hope this helps.

  157. haineshisway

    But there's a post here that says it IS 1080p – which is it? Some people are parroting Mr. Wells and some aren't.

    It's 1080p, but it's authored incorrectly so the effective resolution is far less than that.

    For a Blu-ray 3D release, a disc should be authored by using what's called the "framepacking" or "framestacking" method. What this does is encode a full 1080p left eye and a full 1080p right eye view. When you watch it, your player separates the left and right eyes views, and you get a full 1080p in each eye.

    What Universal did in this case was to author it using the "side-by-side" method which does not conform to the BD3D spec. In this method, rather than using a separate left eye and right eye view, instead, both the left and right eyes are squeezed into a single 1080p frame, with each eye view taking up only half the frame. So while it's technically within a 1080p container, the actual resolution is only half of that.

  158. haineshisway

    But there's a post here that says it IS 1080p – which is it? Some people are parroting Mr. Wells and some aren't.

    Bruce, I’ll try to explain it in layman’s terms. Yes, all three movie files on the disc are indeed 1080p and AVC codec. All the talk of 720p is incorrect. There are two issues. The proper way to author a 3D Blu-ray is with a codec called MVC (MultiView Video Coding) which carries two streams: a primary stream, which can also be played back as 2D AVC and a secondary stream for the opposite eye. Each stream is 1080 X 1920. This disc has no such file. Instead it uses another inferior 3D format that is never used for Blu-ray. Side-by-side 3D has normally been used for broadcast and streaming. Side-by-side takes the two eye-view images, squeezes them to half-width and places them side-by-side. Therefore each eye-view is only 1080 X 960, thus half the resolution. Most 3D TVs are capable of stretching the image back out to its correct dimension and showing the images sequentially just like MVC. The result is that each eye now has only has half the resolution. The second issue is that the 2D version of Revenge of the Creature looks bad, like an upconversion. My speculation as to why the 2D version looks this way is that the people who authored the disc may have just extracted one side of the side-by-side file and rescaled it to 1080 X 1920.

  159. This is what I wrote to Universal via e-mail:

    I purchased the Creature From the Black Lagoon Blu-ray Legacy set for the purpose of seeing Revenge of the Creature in 3D. Unfortunately, the 3D version has been encoded incorrectly in a format not meeting Blu-ray specifications. The result is an image that is far below 1080p and actually will not play on many consumers' devices.

    This is the description on your own website of the 3-D Blu ray spec on Universal discs: "Blu-ray 3D™ utilizes an advanced technology, "Frame sequential 3D", that offers a crisp, clear High Definition 3D picture. Blu-ray 3D™ offers you 1080P High Definition stereoscopic images for both your right and left eye utilizing the full wide array of colors available on Blu-ray™."

    The 3-D version of "Revenge of the Creature" is not encoded properly in the MVC codec in "frame sequential 3D" as set forth on your website specifications, and is essentially false advertising since the packaging claims to provide a 3D version according to proper Blu-ray specs.

    Please provide information about a replacement disc at your earliest convenience. If replacement discs are not offered, I intend to return the set for a refund.

  160. I find it very strange that Universal never considered that with the first Creature 3D in the same set and done properly, people not in the know would be very confused when the second 3D feature Revenge didn't work like the first one when they tried to play it. Seems like very shortsighted thinking on Universal's part if this side-by-side presentation was actually deliberate and not a mistake.

  161. This thread had me re-evaluate my Monsters collection.

    I’ve always been a Frankenstein fan, so along with the original Classics monsters blu ray set from 2012, I added the Frankenstein legacy set. After the positive vibe from Josh on the Mummy set, I picked that Legacy set up. I know the sequels are of varying quality, but I’ve never seen them. The thing about the Frankenstein legacy set is that the Frankenstein sequels served also as some sequels for The Wolfman. Which you guys know. Having not seen all the Frankenstein sequels until I picked up the blu ray Legacy set, and earlier the DVD Legacy set, it’s been cool to finally see several of them. I still have to see House of Frankenstein and House of Dracula.

    So I’m torn about adding the Wolfman Legacy set as you know, the sequels are in the Frankenstein set with the exception of She-Wolf of London and Werewolf of London. So buying the set would be for two films which I’ve never seen. I was surprised to learn June Lockhart is in She-Wolf.

    While we wait for the Creature From the Black Lagoon Legacy set clear-up on the 3-D problem, I picked up the Invisible Man Legacy set as I’ve never seen the sequels. I did see the Abbott and Costello film, but that was ages ago. Hopefully Universal clears up what the Creature 3-D issue is. It looks like a big mistake and not anything done on purpose.

    I also picked up the Kino release of the earlier Phantom of the Opera which I’ve not seen either the early or later versions.

    That leaves Dracula. I’m not a huge Dracula fan of late, but I want to revisit the original film. I know it’s a really good film and made Bela Lugosi. As a kid I read the book and saw the film several times. I have yet to watch the Blu-ray in the Classics set. Like Frankenstein and Bride of Frankenstein, I’m sure it looks fantastic! I know it’s very atmospheric.

    The completist part of me wants to collect the Dracula Legacy set and the Wolfman Legacy set while I still can. But I’m thinking I’d be re-buying some titles I already have in other sets and I’d be gaining a few new titles which I may or may not like. So I’m torn.

    And I hope that The Black Lagoon Legacy set is sort out soon. Maybe the Dracula set would be the next set to pick-up, though only two titles would be new to me, Dracula’s Daughter and Son of Dracula. It’s not too expensive. I’d be interesting in any input from you guys, thanks!

    Writing all this down kind of makes me want to watch a few episodes of The Munsters!

  162. BobO’Link

    The one thing I've never understood is why Universal ignores the silent Phantom of the Opera with Lon Chaney in favor of the much weaker musical version with Claude Rains. It, too, deserves the "Legacy" treatment with all available versions of the silent and the musical in a single package. Oh well… I, too, have the Kino BR and the musical in the Classic Monsters BR set.

    The Chaney film is in public domain so likely Universal probably feels they would be losing out on money including a film that basically anyone can use. Since they still own the ‘43 film (which I don’t mind that much tbh in spite of its flaws) and because it was made during the time the other classics were made they probably feel it’s better than nothing. Not really what the fans want but at least an attempt was made to represent the character.

  163. Thanks for the feedback Howie! That’s really helpful. I had purchased the earlier first issues of the monsters on DVD way back in the day. When the Frankenstein Legacy on DVD came out, I got that as well. So i’ve enjoyed the monsters going back, but never delved in to the sequels. The new blu rays just make those DVD’s look ancient.

    I think i’ll go for the Dracula Legacy set for sure and looks like I might as well go all in with the Wolfman Legacy set. 🙂

  164. Nelson Au

    Thanks for the feedback Howie! That’s really helpful. I had purchased the earlier first issues of the monsters on DVD way back in the day. When the Frankenstein Legacy on DVD came out, I got that as well. So i’ve enjoyed the monsters going back, but never delved in to the sequels. The new blu rays just make those DVD’s look ancient.

    I think i’ll go for the Dracula Legacy set for sure and looks like I might as well go all in with the Wolfman Legacy set. 🙂

    Hi Nelson!

    Just a word of caution that for WEREWOLF OF LONDON (1935), there is a significant volume drop that occurs just past the 56 minute mark, and remains lower for the remaining 18 or so minutes of the film. Some viewers are bothered by it (Including myself, but I live with it!), and some aren't. Your mileage might vary regarding this.

    CHEERS! 🙂

  165. BobO’Link

    You know… I was either not bothered by this or just turned the volume up. It's hard to recall as I've only seen that particular film 3 times. Once for each version of the Legacy releases I've purchased.

    The previous WEREWOLF OF LONDON (1935) DVD releases, and Elephant Films Blu-ray didn't have this issue, only the current Universal Legacy Blu-ray. I suspect it was probably some kind of weird audio encoding issue. I did notice a popping sound on the 2004 DVD right where the volume dip occurs on the Legacy Blu-ray. Perhaps it didn't agree with Universal's encoding method that was used on that Blu-ray? :blink:

    CHEERS! 🙂

  166. J. Casey

    I noticed that the BFI logo appears on THE INVISIBLE MAN packaging .Anyone know what they had to do with it? I assume they provided some elements (?). Beautiful transfers!

    I believe they did. Back in 2012, at the HTF Hollywood Meet, the folks at Universal Home Video showed us examples of some of the exhaustive restoration work they had to complete to restore The Invisible Man using several different prints, the best one, I think they said, came from the BFI. They also had to recreate a few frames digitally to replace missing frames by using the frame before and after that was missing. It was quite an extraordinary demonstration.

  167. bujaki

    To @Nelson Au: The Spanish Dracula is arguably better than the Browning version.

    No one can argue enough to convince me — Good film but too long and no Bela and no Dwight Frye.
    I think the decades long missing-in-action thing for the Spanish version gave it mythical status that it was somehow superior.

    Each to his own and freely take what you will, but give me the Bela Lugosi version.

    I recommend reading Gary Don Rhodes detailed comparisons of the two films.

  168. aPhil

    No one can argue enough to convince me — Good film but too long and no Bela and no Dwight Frye.
    I think the decades long missing-in-action thing for the Spanish version gave it mythical status that it was somehow superior.

    Each to his own and freely take what you will, but give me the Bela Lugosi version.

    I recommend reading Gary Don Rhodes detailed comparisons of the two films.

    My views on the Draculas have changed over time but there's things that I vastly prefer in each version over the other so I find it hard to pick one as the best.

  169. BobO’Link

    I'm with Phil. Give me the Browning version every time. The Spanish Dracula was interesting as a single view curiosity but it just doesn't have the chills of the Browning film.

    The only thing I can name off hand I thought was better in the Spanish Version was Lupita Tovar did a better job of being in a trance when she goes to Dracula in the backyard better than Helen Chandler did. Aside from that yeah I’ll take the Browning film anyday though the Spanish Version works well as an interesting companion piece. I remember taking my dad to the Dracula double feature a few years ago and he found nothing creepy about Carlos Villarias while he still thought there were shots of Lugosi that were still effective.

  170. I just received this (I copy below my comments) from
    [email protected]
    and
    I wish I could be excited,
    but
    I think this may be a response to someone thinking my disc is bad (and mine only perhaps) —

    Anyone know more ?
    Here is what I received

    "Dear Consumer,

    We apologize that you are having difficulty with your copy of "Creature From the Black Lagoon: Complete Legacy Collection,"

    Universal Home Entertainment is offering replacement discs for Revenge of the Creature and Creature Walks Among Us, which are included with your collection. To receive replacement discs, please email the following information:
    • Your shipping address
    • Daytime telephone number
    • A copy of your sales receipt
    OR a photo of the two discs and the packaging
    Please sent the above requested information to the email address below:

    [email protected]

    We hope that you will continue to enjoy this and future Universal releases.

    Sincerely,
    Consumer Relations
    UNIVERSAL PICTURES HOME ENTERTAINMENT
    "

  171. Malcolm R

    I hope we hear something from Universal soon. Jurassic World: Fallen Kingdom is out in a couple weeks and I need to know if I have to cancel my 3D pre-order.

    Are you worried they’ll make the same authoring mistake? JW is a marquee release. I doubt they’d make the same mistake.

  172. Guys, thanks for the comments about the Spanish version of Dracula. Yes, I was aware of that from back when it was first released on DVD. I never watched it. I’ve read some very positive things about it. Such as the night-crew learned from watching the day-crew’s dailies and then re-staging some of the lighting in a more creative way. I’ll have to set some time to see it.

  173. Johnny Angell

    Are you worried they’ll make the same authoring mistake? JW is a marquee release. I doubt they’d make the same mistake.

    Yes, on the chance this is not a mistake and is some new policy on 3D.

  174. Johnny Angell

    Are you worried they’ll make the same authoring mistake? JW is a marquee release. I doubt they’d make the same mistake.

    I have absolutely no insider information on this release. I just want to make that clear. But I think there being an error on Revenge has absolutely nothing to do with any Jurassic World release. Generally speaking, different departments handle home video releases for brand new titles vs catalog titles, and I think that what happened with Revenge was likely a mistake made by someone in catalog inexperienced with 3D authoring. Whereas the new release division has been putting out 3D discs regularly, which says to me that Jurassic World should be just fine. There's been a lot of turn-over in home video lately, a lot of people in catalog departments in all the studios being laid off, taking buyouts, or retiring and not being replaced, and the institutional knowledge that they carried is sometimes being lost when they go. It is my guess that that kind of scenario is what led to the mistake on Revenge.

  175. aPhil

    I just received this (I copy below my comments) from
    [email protected]
    and
    I wish I could be excited,
    but
    I think this may be a response to someone thinking my disc is bad (and mine only perhaps) —

    Anyone know more ?
    Here is what I received

    "Dear Consumer,

    We apologize that you are having difficulty with your copy of "Creature From the Black Lagoon: Complete Legacy Collection,"

    Universal Home Entertainment is offering replacement discs for Revenge of the Creature and Creature Walks Among Us, which are included with your collection. To receive replacement discs, please email the following information:
    • Your shipping address
    • Daytime telephone number
    • A copy of your sales receipt
    OR a photo of the two discs and the packaging
    Please sent the above requested information to the email address below:

    [email protected]

    We hope that you will continue to enjoy this and future Universal releases.

    Sincerely,
    Consumer Relations
    UNIVERSAL PICTURES HOME ENTERTAINMENT
    "

    That sure looks like positive confirmation of a disc replacement program by Universal to my eyes, Phil! :thumbsup:

    CHEERS! 🙂

  176. Tony Bensley

    That sure looks like positive confirmation of a disc replacement program by Universal to my eyes, Phil! :thumbsup:

    CHEERS! 🙂

    Nah. More of a clueless automated response and most likely Universal will
    ship the same defective disc.

  177. Tino

    Nah. More of a clueless automated response and most likely Universal will
    ship the same defective disc.

    Yeah, I'd need a much more definitive statement from Universal before I would trust that. I suppose it's possible email responses went out ahead of a formal statement to the public.

  178. David Norman

    I want to believe
    I want to believe
    I want to believe — with reservations

    You have to clap if you believe. If that doesn't work – try clicking your heels together 3 times. And if all else fails – send a letter to them telling them to fix it.

  179. Mysto

    You have to clap if you believe. If that doesn't work – try clicking your heels together 3 times. And if all else fails – send a letter to them telling them to fix it.

    I prefer Peanut Butter

    and Vodka — not necessarily in that order

    Both far more useful than me writing them a letter.

    In Bob I Trust (and the Bean Counters).

    Spending a small bit of money to prevent a multi hundred thousand dollar project from imploding just doesn't seem to be that hard of a decision. If half to 3/4 of those $200 30 Film boxsets and $40 Creature Boxes already printed and sitting on a shelf in a warehouse go unsold rather than spend a $1 per new disc to sell each of those sets — either something in my math is incredibly wrong or my faith in Loss Prevention Lawyers and Accountants is misplaced.

  180. A guy on the "other site" claims to have talked to Vision Media Management on the telephone and was told that the last two movies will be re-authored, placed on separate discs, and be sent as replacements. Hopefully, we will hear from Universal soon.

  181. Bob Furmanek

    No official news at this time.

    Which is kind of ridiculous. It's been a week since retail release and there's still no acknowledgement from the studio of a problem that was identified and defined by some members of this forum in a matter of moments.

  182. And last week was a holiday weekend, I can imagine that many people left early and/or came back late.

    There’s also the difference between knowing that there’s an issue and knowing what you’re going to do about it. It’s probably not the checking on the issue that’s time consuming, it’s the figuring out what the solution will be that takes time.

    The last disc recall I participated in (I think) was for Paramount’s Star Trek II director’s cut, and I remember that taking longer than this to get a response.

    And remember when Arrow botched the distribution on one of their new releases and then went on vacation for a month?

    These things take time. I’m perfectly content to wait a little while longer if that’s what it takes to get it done right.

  183. John Hermes

    A guy on the "other site" claims to have talked to Vision Media Management on the telephone and was told that the last two movies will be re-authored, placed on separate discs, and be sent as replacements. Hopefully, we will hear from Universal soon.

    If that should prove to be true, are they going to send new cases that can hold three discs instead of two? 😀

  184. I received this, yesterday:

    Dear Consumer,

    We apologize that you are having difficulty with your copy of "Creature From the Black Lagoon: Complete Legacy Collection,"

    Universal Home Entertainment is offering replacement discs for Revenge of the Creature and Creature Walks Among Us, which are included with your collection. To receive replacement discs, please email the following information:
    • Your shipping address
    • Daytime telephone number
    • A copy of your sales receipt
    OR a photo of the two discs and the packaging
    Please sent the above requested information to the email address below:

    [email protected]

    We hope that you will continue to enjoy this and future Universal releases.

    Sincerely,
    Consumer Relations
    UNIVERSAL PICTURES HOME ENTERTAINMENT

  185. John Maher_289910

    I received this, yesterday:

    Dear Consumer,

    We apologize that you are having difficulty with your copy of "Creature From the Black Lagoon: Complete Legacy Collection,"

    Universal Home Entertainment is offering replacement discs for Revenge of the Creature and Creature Walks Among Us, which are included with your collection. To receive replacement discs, please email the following information:
    • Your shipping address
    • Daytime telephone number
    • A copy of your sales receipt
    OR a photo of the two discs and the packaging
    Please sent the above requested information to the email address below:

    [email protected]

    We hope that you will continue to enjoy this and future Universal releases.

    Sincerely,
    Consumer Relations
    UNIVERSAL PICTURES HOME ENTERTAINMENT

    Again. An automated response. No acknowledgement of the issue and therefore they will just send you the same disc you have.

  186. Tino

    Again. An automated response. No acknowledgement of the issue and therefore they will just send you the same disc you have.

    Perhaps. However, they only mention those two films, not the original. My email to them didn't mention any film title. I just asked when they were going to offer replacement discs for the incorrectly authored films? Why do you suppose do they think they are replacing them?

  187. John Maher_289910

    Perhaps. However, they only mention those two films, not the original. My email to them didn't mention any film title. I just asked when they were going to offer replacement discs for the incorrectly authored films? Why do you suppose do they think they are replacing them?

    And how does it hurt to reply? Five minutes to write an email and take a picture of your Blu-ray.
    The only thing I can think of is they would not respond or when an official announcement comes out, submit again and they say, "We already resolved your claim."

  188. John Maher_289910

    Perhaps. However, they only mention those two films, not the original. My email to them didn't mention any film title. I just asked when they were going to offer replacement discs for the incorrectly authored films? Why do you suppose do they think they are replacing them?

    Which is more likely?

    That it’s an automated response?

    Or that they have corrected the issue already without directly addressing it and have corrected copies they are shipping.

    I hope it’s the latter but I fear it’s the former.

  189. John Maher_289910

    Well, I hope it's the latter, too. Even if it is an automated response, that's fine if they are sending out re-authored discs. If not, what do they think they are correcting?

    They don’t think they’re correcting anything. They’re just appeasing you by sending out duplicate discs.

    Don’t you think there would have been some specific acknowledgment of the problem if it’s true?

  190. Of the dozens of 3D features I have purchased, "Revenge of the Creature" is the only one that plays in side by side format, requiring me to alter my TV when I view it. Every other 3D feature simply, well … plays.

    I have had to go this route with YouTube videos, but never with a Blu Ray before. Can anyone shed some light?

    Thanks!!

  191. Tino

    They don’t think they’re correcting anything. They’re just appeasing you by sending out duplicate discs.

    Don’t you think there would have been some specific acknowledgment of the problem if it’s true?

    I don't understand how the expense of doing that fixes anything for them, or appeases anyone? If everybody is sent the exact same thing, how does that benefit them? It wouldn't appease anyone. They do highlight the two films that have the problem, so they are acknowledging that. Look, until one of us gets a replacement that is fixed, then anything is possible. I just cannot think of any reason for the added cost of sending the exact same media.

  192. Mark-W

    And how does it hurt to reply? Five minutes to write an email and take a picture of your Blu-ray.
    The only thing I can think of is they would not respond or when an official announcement comes out, submit again and they say, "We already resolved your claim."

    From that email, there;s is no indication they're sending anything in the near future.
    Personally I read it pretty much like the BBC Doctor Who disc replacement email as in "you're on the mailing list" if/when discs are available rather than we're sending you something this week. The only difference is the BBC email was 2+ weeks after release and they already knew it would take a few weeks to do the corrected discs and even then they screwed up one of the replacements by rushing it through

  193. We have just received this official statement:

    STATEMENT RE: UNIVERSAL PICTURES HOME ENTERTAINMENT’S REVENGE OF THE CREATURE 3D BLU-RAY REPLACEMENT PROGRAM

    September 5, 2018

    Universal Pictures Home Entertainment (UPHE) has identified a manufacturing issue which may affect the presentation of the 3D Blu-ray offering of the film Revenge of the Creature, released on August 28 , 2018 as part of the Universal Classic Monsters: Complete 30-Film Collection and the Creature From the Black Lagoon Complete Legacy Collection. The issue is isolated to this particular film and does not affect any other discs in the collections. UPHE’s goal is to always deliver the best possible product to its consumers. To that end, a replacement program is being established to ensure that those who have purchased either collection have the opportunity to receive a corrected Blu-ray disc featuring the 3D version of Revenge of the Creature and 2D version of The Creature Walks Among Us, should they encounter the issue. To receive an updated disc, please email [email protected].

  194. Encouraging news. But it just seems like it would be so easy to check these things and catch problems like this before the discs are replicated and distributed.

    All they had to do was send an advance copy to Bob F. who would have immediately noticed the issue and saved them a lot of bad press and additional expense.

    The next question is, are they going to recall and replace all the sets at the retailers and will there be a way to identify the corrected versions? Or do they let them all go as-is and make everyone who wants to buy the set go through the replacement-by-mail process?

  195. Malcolm R

    Encouraging news. But it just seems like it would be so easy to check these things and catch problems like this before the discs are replicated and distributed.

    This exactly. They’re going to spend a bunch of bucks because they wouldn’t spend a few to catch the problem.

  196. Malcolm R

    The next question is, are they going to recall and replace all the sets at the retailers and will there be a way to identify the corrected versions? Or do they let them all go as-is and make everyone who wants to buy the set go through the replacement-by-mail process?

    The use of the wording “should they encounter the issue” tells me they are only going to replace discs to those who request them, not existing stock.

  197. Mark-P

    The use of the wording “should they encounter the issue” tells me they are only going to replace discs to those who request them, not existing stock.

    Not unusual in many industries. Often called a "silent recall"

    No life endangerment is involved.
    (of course, a few of us might disagree)

  198. Matt Hough

    I'm guessing they're not going to recall product already in stores. I wonder if any sets will have the new disc instead of the problematic one, even if I waited a month or two to order?

    My guess would be that it'll be closer to a year or two rather than a month or two.

  199. Matt Hough

    I'm guessing they're not going to recall product already in stores. I wonder if any sets will have the new disc instead of the problematic one, even if I waited a month or two to order?

    My guess would be that it'll be closer to a year or two rather than a month or two.

  200. [GALLERY=media, 5151]Vertical Of Horizonal Image by aPhil posted Sep 5, 2018 at 10:05 PM[/GALLERY]

    Now I can unwrap my 2 copies of Revenge of the Creature Blu-ray —
    One my 26-year old gets but the other joins my 3D Film Archive Collection.

  201. The way that statement is written, my guess is they are address people like us. There’s going to be a much larger percentage of buyers who don’t have 3D capability and might not care. But then as I recall from the earlier comments, those buyers won’t get the best resolution for The Creature Walks Among Us. Of, maybe the main buyers of this set will be people like us.

    Sounds like it’s safe to buy now and I agree it could be a while before the corrected discs will be used in the box set.

  202. Nelson Au

    The way that statement is written, my guess is they are address people like us. There’s going to be a much larger percentage of buyers who don’t have 3D capability and might not care. But then as I recall from the earlier comments, those buyers won’t get the best resolution for The Creature Walks Among Us. Of, maybe the main buyers of this set will be people like us.

    Sounds like it’s safe to buy now and I agree it could be a while before the corrected discs will be used in the box set.

    The Creature Walks Among Us has no problems – it looks great. All the issues are with Revenge Of The Creature.

  203. I applaud Universal for their prompt response to this unfortunate mishap.

    I have sent an e-mail to the address that Bob provided above, and attached a copy of my Amazon.com proof of purchase along with a request for a replacement disc.

    Not sure if that is acceptable to them, but I will submit any additional proof of purchase needed in order to expedite the shipment of the corrected disc.

  204. Kudos to Bob for helping effect this outcome. And I'll even tip my hat to Universal for stepping up.

    That said, I love how Universal says it was they who ID'ed the issue — which "may affect the presentation" of the 3D…. 🙄

  205. Bob Furmanek

    We have just received this official statement:

    STATEMENT RE: UNIVERSAL PICTURES HOME ENTERTAINMENT’S REVENGE OF THE CREATURE 3D BLU-RAY REPLACEMENT PROGRAM

    September 5, 2018

    Universal Pictures Home Entertainment (UPHE) has identified a manufacturing issue which may affect the presentation of the 3D Blu-ray offering of the film Revenge of the Creature, released on August 28 , 2018 as part of the Universal Classic Monsters: Complete 30-Film Collection and the Creature From the Black Lagoon Complete Legacy Collection. The issue is isolated to this particular film and does not affect any other discs in the collections. UPHE’s goal is to always deliver the best possible product to its consumers. To that end, a replacement program is being established to ensure that those who have purchased either collection have the opportunity to receive a corrected Blu-ray disc featuring the 3D version of Revenge of the Creature and 2D version of The Creature Walks Among Us, should they encounter the issue. To receive an updated disc, please email [email protected].

    Thanks for all your help, Bob. I've replied to the email I received a few days ago. Let's see what that gets me.

    Wouldn't all this have been a better experience if they had provided your team w/ sample discs to test before they released it? Are they going to give you corrected discs?

  206. I alerted them to this issue and Universal was on it by late Tuesday afternoon. That being said, it's a HUGE company with many departments involved plus you had the long holiday weekend.

    There was never any doubt they would correct the mistake. I was in constant contact, sometimes on an hourly basis. The lack of patience was understandable but frustrating. People were expecting answers/results within a day or two and that was totally unrealistic.

    I'll admit, the only time I saw red was when people began randomly calling the authoring facility and reporting wrong information. That spread more rumors and made my work even harder.

    As an outside contractor, I was not paid or compensated for any work done on this title after we delivered the restored masters last fall. That includes our website with the detailed documentation (http://www.3dfilmarchive.com/revenge-of-the-creature) and my public posts on the matter. You should have read some of the snarky letters that I received as if we had anything to do with this authoring debacle. I'm a very patient guy but the last nine days have been hell.

    In conclusion: Universal moved at lightning speed to address and correct this issue. They deserve credit for moving so quickly.

  207. Email confirmation received from Universal

    Thank you for sending us your shipping address and contact information.

    We are just beginning the manufacturing process for this replacement program, so please allow 4-6 weeks to receive your replacement disc. Thank you for your patience.

    Our goal is to always deliver the best possible product to our consumers. We hope that you will continue to enjoy this and future Universal releases.

    Sincerely,
    Consumer Relations
    UNIVERSAL PICTURES HOME ENTERTAINMENT

  208. I just received that email too. It's awesome of Universal for the quick response to this issue.
    I would have 2 sets that need to be replaced. The CFTBL set that I guess I will gift now and I have the complete collection set on the way in the mail right now because I could not pass up 45% off. My only worry is that they would refuse to send out the 2nd replacement stating that they have already done it once.
    Are there any other issues to expect in the other monster sets?

  209. brap

    I just received that email too. It's awesome of Universal for the quick response to this issue.
    I would have 2 sets that need to be replaced. The CFTBL set that I guess I will gift now and I have the complete collection set on the way in the mail right now because I could not pass up 45% off. My only worry is that they would refuse to send out the 2nd replacement stating that they have already done it once.
    Are there any other issues to expect in the other monster sets?

    I'd think that proof of both orders should suffice, in regards to your getting 2 replacement discs.

    CHEERS! 🙂

  210. I also have just received an email from Universal ! : ) Thanking me for sending them my address, Amazon purchase details, and phone #. I feel much better now. : ) NEW replacement disc should arrive by mid October ! …. Thanks Again Bob Furmanek.

  211. I am very sorry that Bob had the bear any of the brunt of dissatisfied customers when clearly his company know precisely what they're doing with the problems originating elsewhere. We all know, sad to say, that people can be unreasonable and in modern times, quicker to anger and to point fingers of blame. Unfair but true.

    I am relieved Universal is rectifying the situation.

  212. Matt Hough

    I am very sorry that Bob had the bear any of the brunt of dissatisfied customers when clearly his company know precisely what they're doing with the problems originating elsewhere. We all know, sad to say, that people can be unreasonable and in modern times, quicker to anger and to point fingers of blame. Unfair but true.

    I am relieved Universal is rectifying the situation.

    I never once thought Bob had anything to do with the debacle of the Creature disc. After all the wonderful 3D discs that he was/is involved with, if there is one person that knows how it is done right it’s him and his team.

    So sorry that you went through all this and I appreciate the fact that you kept us informed.

  213. brap

    It's awesome of Universal for the quick response to this issue.

    A testament, I think, to Bob's credibility and sway over there, as well as to the power of these chatboards. A toast to all here!

    [​IMG]

  214. Thank you Bob F. for the "official" update and for your efforts to keep us all calm while this was worked out by Universal! I have to say this is being resolved quicker than I would have anticipated. I stayed quiet on the forum until now because there was really nothing for me to add other than bitching about the studio, which seemed pretty counterproductive…

    I became aware of the issue on this forum the day before my copy arrived (late to order, but there was never a question that I would) and decided (even though there was no guarantee a replacement would be provided at some point) to none-the-less to open and watch Revenge. Despite what I knew to be an image quality far short of what was made available via your restoration, it was still a great pleasure to see it in 3D for the first time!

    I will now get a second treat when I get to see the full, correct 1080p 3D Blu-ray experience and I am really looking forward to that as well!

    Thanks to you and your team for all the work you have done and continue to do on this and other 3D restorations!

  215. mcash007

    Email confirmation received from Universal

    Thank you for sending us your shipping address and contact information.

    We are just beginning the manufacturing process for this replacement program, so please allow 4-6 weeks to receive your replacement disc. Thank you for your patience.

    Our goal is to always deliver the best possible product to our consumers. We hope that you will continue to enjoy this and future Universal releases.

    Sincerely,
    Consumer Relations
    UNIVERSAL PICTURES HOME ENTERTAINMENT

    This is the correct response from Universal I was looking for. Not the automated ones sent previously which meant nothing.

  216. Bob Furmanek

    I alerted them to this issue and Universal was on it by late Tuesday afternoon. That being said, it's a HUGE company with many departments involved plus you had the long holiday weekend.

    There was never any doubt they would correct the mistake. I was in constant contact, sometimes on an hourly basis. The lack of patience was understandable but frustrating. People were expecting answers/results within a day or two and that was totally unrealistic.

    I'll admit, the only time I saw red was when people began randomly calling the authoring facility and reporting wrong information. That spread more rumors and made my work even harder.

    As an outside contractor, I was not paid or compensated for any work done on this title after we delivered the restored masters last fall. That includes our website with the detailed documentation (http://www.3dfilmarchive.com/revenge-of-the-creature) and my public posts on the matter. You should have read some of the snarky letters that I received as if we had anything to do with this authoring debacle. I'm a very patient guy but the last nine days have been hell.

    In conclusion: Universal moved at lightning speed to address and correct this issue. They deserve credit for moving so quickly.

    Thank you SO much for the update. I just sent my email. Do you know if they are fixing the 2D version of "Revenge of the Creature"?. The picture quality is not what you would expect from Blu Ray. The picture is very soft: like a VHS copy. I see where they mention fixing the 2D version of "The Creature Walks Among Us" but did not mention the 2D version of Revenge. Thanks for any input you can find out for us.

  217. Tino

    Bob

    Will you or can you do anything differently moving forward to avoid this kind of debacle in the future?

    Meaning dealing with the studios do they don’t mess up your hard work.

    This is our lucky 13th 3-D restoration to be released on 3-D Blu-ray. It’s the first time there has been a problem in four years so that’s a pretty good record.

    We always review final check discs before replication and this was the first case where we did not see a copy before it was pressed and shipped.

    After this fiasco, I am very confident that major studios will recognize the need to send us 3-D Blu-ray check discs!

  218. JLKINSER

    Thank you SO much for the update. I just sent my email. Do you know if they are fixing the 2D version of "Revenge of the Creature"?. The picture quality is not what you would expect from Blu Ray. The picture is very soft: like a VHS copy. I see where they mention fixing the 2D version of "The Creature Walks Among Us" but did not mention the 2D version of Revenge. Thanks for any input you can find out for us.

    Yes, the flat version will also be authored in full resolution.

  219. There are reports that buyers in the UK are being given conflicting information regarding the fix; some being told by email that the replacement programme does not include buyers overseas, others being accepted without question. Universal needs to address this.

  220. John Hodson

    There are reports that buyers in the UK are being given conflicting information regarding the fix; some being told by email that the replacement programme does not include buyers overseas, others being accepted without question. Universal needs to address this.

    Are these discs locked to Region A? That might make a difference in whether they extend the replacement program outside North America.

  221. Gary Seven

    I would like to place an order but don't not want the hassle of getting the discs and then immediately requesting a replacement. I wonder if new stock will be forthcoming and how to tell the difference?

    Yeah, that's kind of what I'm waiting for, too. I almost pre-ordered the set, but am now glad I did not. Now I'm in wait-and-see mode.

  222. Bob Furmanek

    This is our lucky 13th 3-D restoration

    Well that says it all. 🙂

    Gary Seven

    I would like to place an order but don't not want the hassle of getting the discs and then immediately requesting a replacement. I wonder if new stock will be forthcoming and how to tell the difference?

    We will know in a few weeks. There would most likely be a new listing on the spine or UPC if they replace with a whole new set, but that is rarely done. Usually there is a serial number on the inner ring of the disc. Someone would be sure to note both here.

  223. Here in Canada I had barely needed to return the discs of many of my previous replacements while I usually see on this forum that they had to do an exchange. They just send the discs or the whole package without a need to return the defective. I have 2 copies of Wrath of Kahn DC because of this along with extra Batman 66 discs.
    I am not sure if it is some consumer law, quirk of the Canadian distros, or when they finish with the U.S. they say "Aw, screw it. Just send them in Canada!".
    Anyone know of a good site with of a list of titles that had replacements? I may have a West Side Story disc that needs replacing. Checking our forum now.

  224. Randy Korstick

    I received a reply to my email. They will be sending a replacement in 4-6 weeks. Universal handled this well.

    HI
    Could you please tell me how long it took you to get your reply email from Universal?
    Thank You
    Dan Oldrati

  225. breeezer

    After this news, I was going to place my order on Amazon, but the same day the replacement disc was announced, the price jumped $11.00! Sort of like paying for the replacement disc… I guess I'll wait now.

    Most of the online stores either pulled the listing or possibly their stock was pulled. Amazon is one of the few that are even selling it and with the price it's likely even they are down to a few copies left. The price jump likely was automated since there was nobody to price match left and stock numbers if the automated algorithm works like it's been reported. This is looking more like a full recall of the Creature Box rather than just a replacement

    At least last night
    Family Video has it for $26+tax shipped
    Bullmoose has is $28.97 + $3 shipped or add a $1 filler for FS
    Amazon.ca still has it for around $26USD shipped — as far as I can tell the only French on the set is the sticker on the front of the box.

    Malcolm R

    Are these discs locked to Region A? That might make a difference in whether they extend the replacement program outside North America.

    Reported as Region Free which would fit with Universal in general and the previous sets. Not replacing overseas items usually has to do with who controls distribution of the title in a particular country/region though in this case it seems to be Universal around the world so it makes less sense.

  226. Malcolm R

    Also showing as out of stock at Deep Discount, as of earlier today.

    Pretty much all the big boys — BBY, Target, Walmart, ALLIANCE group and their minions (BN, DVDPlanet, DD, FYE, TCM, etc) which accounts for the overwhelmingly majority of online sales outside of Amazon. Add Amazon and that's probably 98% of sales. I know BBY using B&T, Alliance, and possibly a couple other small distributors for most of their stock, BN uses ALLIANCE and B&T for online and instore, I think Walmart using those 2 groups and maybe Ingram as well. It's just odd to see all of them go OOS almost simultaneously if there wasn't some sort of call back and it wouldn't surprise me to see their item OOS very soon.

    FV is supplied by Ingram every time I've ordered from them.
    Bullmoose is independent, but I'm not sure who their supplier is.

  227. Hello all,

    I received a reply email from Universal asking for my shipping address, copy of the sale receipt, etc. to get my replacement discs, and duly replied to it.

    I've seen posts at various sites where others who did all the above got a confirmation email in reply, but I've not received one yet.

    Does anyone know if I should be worried? Is there anyway to make sure I'm in the queue for my replacement discs?

    Thanks in advance for any info!

  228. John Sparks

    Soooo, if you haven't ordered anything yet, what is the best route to take???

    Family Video, Bullmoose, or Amazon.ca if you want it now. Amazon.ca is marginally the cheapest and the sets are virtually identical. If I had a local Bullmoose I'd probably go that route.

    Personally I'll wait until they drop to $15 like the other sets and pick them up — cheaper and with the new disc. I have plenty of other Halloween movies to watch.

    Christopher McG

    Hello all,

    I received a reply email from Universal asking for my shipping address, copy of the sale receipt, etc. to get my replacement discs, and duly replied to it.

    I've seen posts at various sites where others who did all the above got a confirmation email in reply, but I've not received one yet.

    Does anyone know if I should be worried? Is there anyway to make sure I'm in the queue for my replacement discs?

    Thanks in advance for any info!

    I think they are overwhelmed — some have gottne auto-responses, others haven't, and some found theirs in the spam folder.
    If you haven't gotten anything by next Friday then maybe re-send the message.

  229. David Norman

    Family Video, Bullmoose, or Amazon.ca if you want it now. Amazon.ca is marginally the cheapest and the sets are virtually identical. If I had a local Bullmoose I'd probably go that route.

    Personally I'll wait until they drop to $15 like the other sets and pick them up — cheaper and with the new disc. I have plenty of other Halloween movies to watch.

    I think they are overwhelmed — some have gottne auto-responses, others haven't, and some found theirs in the spam folder.
    If you haven't gotten anything by next Friday then maybe re-send the message.

    No David, what I meant was, do I order the cheapest set now (just the Creature/everything) or wait until they push out the new revisions…???

  230. John Sparks

    No David, what I meant was, do I order the cheapest set now (just the Creature/everything) or wait until they push out the new revisions…???

    Me – I'm waiting since I have all the other individual sets unless someone decides to blow out the old copies.

    If I was in the market for the 30 film set and had none of the others, I would probably have gotten it when it was 90-something. Replacing 1 disc of 2 just feels different than 1 of 24.

    I;m already on the waiting list for 2 other replacement discs so I'd just not soon add another

  231. Hey guys, if you recall my earlier posts, I went ahead and ordered The Wolfman and Dracula Legacy sets. I’m waiting as well for the Creature set. Lets hope we learn if and when there will be new sets in retail outlets. I see Amazon has the Creature legacy set still available for $39 and if I order now, I could have it later today. But I know it’s very likely going to have the incorrect disc. So it’s a tough call, wait or buy now. I would rather wait I think for the corrected disc in the set plus the price to go back down.

    I did have a quick look at the first 45 minutes if Dracula from the Classic Monsters set. Not having seen it for so long, I had very little to no recollection of it! Which surprised me because I had seen it several times in my youth, early teens. And read the book. I guess it didn’t stick with me the way Frankenstein did which I’ve seen many many times. I did remember Renfield going nuts, probably from the book. For now, my main home theater display is still out of commission. I plan to finish watching it as soon as my display is repaired.

    Lugosi is very memorable and iconic in the role, so I know the image. But in watching his performance for the first time in so long, I can see how it could be interpreted by the youth of today as hammy or over the top where he is doing his thing with his hands. The lighting of the eyes is very effective and in most scenes, he’s got a gravitas for the character down. There was a chilling scene when he knocks the mirror away from Van Helsing.

    I think as a kid, When I had seen the movie, I didn’t watch all of it from being scared!

    Thanks again Bob Furmanek for the updates on the defective 3D authoring and replacement program.

  232. I definitely would not pay $40 for this set, especially when one disc is a duplicate of the first Creature disc in the Classic Monsters set (for those of us that own that).

    I'm waiting until I see it closer to $20 again. There's no rush. I'd kind of like to have it by the end of October for the Scary Movie challenge, but if not I have plenty of others to watch.

  233. Hey Howie, thanks. Yes, I’ll wait for a bit. Out of curiousity, I checked the Best Buy app and it shows as sold out, and it’s proce as $29.00. It’s too bad this release was marred by the authoring error.

    Regarding Dracula, The thing that I was a little surprised by was that we never actually see him bite someone. I guess in 1931, that’s too graphic. And I’m just too used to more modern versions.

  234. I remember learning about those cuts in the pre-home video days. They were discussed while the film was played on Creature Features.

    Watching the drowning sequence, it’s still an effective scene because the monster was so innocently playing with the girl. Like kids playing with a loaded gun. Really plays up the pathos.

  235. Nelson Au

    I was just looking at Amazon and see the Creature Legacy blu Ray set is only available now from third party sellers at $75.35.

    Yep, I'm guessing Universal recalled all the sets and will reship corrected sets when they have the discs manufactured.

  236. crissrudd4554

    Let’s not forget the censorship Frankenstein had to endure. 😉

    him picking the child up and throwing them in the lake, reminds me a lot of how i learned to swim, well at least the throw them in and see what they do next part, then they proceeded to row the boat away,

  237. Hello again,

    To recap:
    Two weeks ago, I received a reply email from Universal asking for my shipping address, copy of the sale receipt, etc. to get my replacement discs, and duly replied to it.

    I've seen posts at various sites where others who did all the above got a confirmation email in reply, but I've not received one yet. Two follow-up emails also haven't been answered.

    I apologize, and don't wish to be a bother. But still wondering if I should be worried. Is there anyway to make sure I'm in the queue for my replacement discs?

    Thanks in advance for any info!

  238. Christopher McG

    . But still wondering if I should be worried. Is there anyway to make sure I'm in the queue for my replacement discs?
    !

    Probably not and probably not. If you haven't received yours 2 weeks after everyone else seems to report theirs coming, then contact them again. they're not going to run out of corrected discs once they're available. Judging from various threads, 75+% of folks haven't gotten a response.

  239. David Norman

    Probably not and probably not. If you haven't received yours 2 weeks after everyone else seems to report theirs coming, then contact them again. they're not going to run out of corrected discs once they're available.

    They'd sure as hell BETTER not run out of corrected discs! I bought mine via Amazon and Universal had damned well better ensure they deliver to Amazon MORE than the number of sets Amazon shipped. Right now they're only rumored to be planning to do so but I'm fully expecting Amazon to ship me a corrected set by year-end no-questions-asked. They already have proof-of-purchase.

  240. Is there some expectation that this set is going to go OOP? Of course it isn't. I don't understand this worry over not being able to get a corrected disc. Have any of the previous Monster sets become even hard to find or more expensive in the 2-3 years since they've come out. They're going to print these and print these and print these until their ears bleed.

    If for some reason they don't have your address in the system now and send out discs the first week they're available, they'll send them the week later or the month or year later if somebody never go the message of the bad disc.

    It's weeks until the disc will be available. Why not wait until the disc is going out and then worry if you don't it within a wee? If not, then send another message. Sending dozens of emails now is just going to clog the system with dead messages that have to be purged.

  241. If it helps, when the Batman TV series blu ray set was discovered to have an error on an episode, they issued replacement discs. I totally spaced and didn’t get to it till a year later and looked up the website for the replacement disc address on-line, sent my proof of purchase and I got my disc sometime later.

    I’m patiently waiting now for the replacement sets since I didn’t order the Creature Legacy set after this news came out.

    I hate these situations too.

  242. RICK BOND

    I sent emails and called USHV and left a message. NO Answer ! ? I just want to make sure I get the corrected disc. I hate it when things like this happen. : ( Universal City 818-777-1000

    I have not received any reply and I sent 3 emails. I wish they would at least acknowledge one of my emails and give me a hint what I did wrong. The first email was sent on 9/6/18.

  243. Danoldrati

    I have not received any reply and I sent 3 emails. I wish they would at least acknowledge one of my emails and give me a hint what I did wrong. The first email was sent on 9/6/18.

    All you guys that aren’t getting replies, you are using the email address provided: [email protected] and not directly to Universal aren't you? Universal delegated the replacement program to another company and aren’t handling it themselves.

  244. Danoldrati

    I have not received any reply and I sent 3 emails. I wish they would at least acknowledge one of my emails and give me a hint what I did wrong. The first email was sent on 9/6/18.

    My guess is you did nothing wrong and they're having trouble dealing with multiple/multiples of repeat emails. An auto-response might be nice, but I'd say only about 20% of the one's I've been involved with did so.

    Why not just wait and see what happens after the corrected discs are ready? It's very likely not even a first in, first out and there's not going to be limited corrected discs. Most of these mail out programs seem to mail in batches regionally at least at the beginning.

  245. I watched 'The Creature Walks Among Us' a week or so ago. Prior to that, I don't think I'd seen it since I was a kid, and had only vague memories of it.

    There's a plot point that's bugging me. I've tried searching, but can't find an answer. It might be explained in the commentary, which I haven't heard yet.

    Spoiler

    Thanks.

  246. Doug Otte

    I watched 'The Creature Walks Among Us' a week or so ago. Prior to that, I don't think I'd seen it since I was a kid, and had only vague memories of it.

    There's a plot point that's bugging me. I've tried searching, but can't find an answer. It might be explained in the commentary, which I haven't heard yet.

    Spoiler

    Thanks.

    I guess there is no logical explanation for this plot point. I did rewatch the movie w/ Burns' and Weaver's commentary over the weekend. It was very enjoyable. Weaver was obligated to correct a few points raised by Burns (e.g. that all of the cues in 'Walks' were library cues.). But, it was touching how emotional Burns gets at the tragic ending of the film.

    They didn't address my plot point either.

    I had to laugh at the very end, when Burns thought the commentary was finished, and asked "Are they going to come and lead us out of here?" Weaver replied, "No, I think we're on our own."

  247. Danoldrati

    I have not received any reply and I sent 3 emails. I wish they would at least acknowledge one of my emails and give me a hint what I did wrong. The first email was sent on 9/6/18.

    When I sent them an e-mail with my first request for the disc replacement (also on 9/6) I attached a .jpg copy of my Amazon.com receipt.

    Not having had a reply, I sent a second request on 9/10 just in case they did not receive the first. This time I received a reply the following day, but it was just a form letter requesting I send my name, address, copy of receipt….etc. (which, of course, I had done already.)

    So on 9/11, I e-mailed them the same request again (along with the .jpg attachment) that I had sent on 9/6. Never received a reply with a confirmation. But since so many here haven't either, I guess I'll just wait and hope that I'm on their list.

  248. RICK BOND

    Send them photos. I sent them 3 photos and got an answer 10 minutes later ! Done. …… I just read on Bluray.com that a replacement disc is now available ! ? That was FAST !! They said 4 to 6 weeks. Great news !! I hope I get mine soon. : )

    Rick:
    I think it's poor wording on that other site. No replacement discs yet, but we're all hoping for soon!

  249. Is anyone interested in a free Invisible Man blu-ray set? I've realized I don't like these films very much (except the original, which I have in the first Monsters set).

    PM me if you're interested. Depending upon how far away from Maryland USA you live, I might ask you to chip in for shipping.

  250. Doug Otte

    Is anyone interested in a free Invisible Man blu-ray set? I've realized I don't like these films very much (except the original, which I have in the first Monsters set).

    PM me if you're interested. Depending upon how far away from Maryland USA you live, I might ask you to chip in for shipping.

    I sent a PM a few minutes ago – very interested if still available. A very generous offer and I appreciate it, even if it has already been claimed by another forum member. This is the only set of the Universal Monsters Blu-rays that I have not yet purchased – and I was only holding out till the budget freed up again. The films do drop a bit in watch-ability after the original, but I quite like Vincent Price in Returns and the final film in the series "Revenge". Also, I have never seen Abbot & Costello meet the Invisible Man and am looking forward to that.

    Thanks – Lee

  251. David Norman

    Just don't understand it — Bullmoose has it for under $30 and Family Video for $26 — both say instock for immediate shipping. It not even completely OOS and can be Googled pretty easily to find a set relatively normal price

    Some people just get caught up in the bidding and don't know when to stop.

  252. David Norman

    Just don't understand it — Bullmoose has it for under $30 and Family Video for $26 — both say instock for immediate shipping. It not even completely OOS and can be Googled pretty easily to find a set relatively normal price

    Some people just get caught up in the bidding and don't know when to stop.

  253. David Norman

    Just don't understand it — Bullmoose has it for under $30 and Family Video for $26 — both say instock for immediate shipping. It not even completely OOS and can be Googled pretty easily to find a set relatively normal price

    Some people just get caught up in the bidding and don't know when to stop.

  254. Nelson Au

    The Creature Legacy set is still not available yet though it appears. Unless you want to pay $150.00. 🙂

    Or order from FamilyVideo for $26 — disclaimer: the site says it's available and in-stock, but it wouldn't be the first time they were mistaken

    Bullmoose appears to have finally sold their last sets. I will assume someone in Maine is selling them on Ebay currently

  255. RICK BOND

    Still NO News on the Creature replacement disc ? I got no email about mine shipping yet. October 15th.

    There doesn't appear to be any further news, as yet. Hopefully, there will be some movement with the REVENGE OF THE CREATURE (1955)/THE CREATURE WALKS AMONG US (1956) replacement discs soon.

    CHEERS! 🙂

  256. Just viewed THE INVISIBLE MAN (1933) for the first time on Blu-ray this evening. The visual quality is quite nice, and so is the sound, although I thought I might have detected a brief audio dip during a bit of Una Merkel's dialogue in one scene.

    Regarding the footprints near the end of the film, Film Historian Rudy Belmer posed the question as to whether it might have been a bit of license on the part of the filmmakers. It didn't bother me, at any rate, although on an unrelated note, I started feeling queasy during the second half of my commentary viewing and got sick not long after its completion. Something that I ate earlier today must not have sat well with me! As I type this, I'm reminded of the bit where The Invisible Man relates to Kemp that he needs to allow an hour for digestion after eating, or else the food inside him is visible. 😀

    CHEERS! 🙂

  257. BobO’Link

    One thing about that which has always bothered me. If you can see the food inside him immediately after he eats then why don't you see the cigarette smoke in his lungs?

    My grandson (age 15) and I watched the new BR of The Invisible Man Saturday morning along with The Invisible Man Returns. One of the things we noticed is that caution about eating is ignored in the sequel. I noticed him eating (never have before… don't know why… maybe because I rarely watch the movies back-to-back or even on the same day) and commented about the caution in the first movie being ignored adding the smoke part (the Invisible Man smoked in that one too).

    The one inconsistency that seems consistent in the Universal Monster canon, is the inconsistencies that occur within each film and from sequel to sequel.

    CHEERS! 🙂

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