Adam Bluhm
Supporting Actor
- Joined
- Feb 9, 2002
- Messages
- 611
I'm another person who can give a Cyberpower nightmare. The short version of the story is it took six weeks to get a video card RMA'd, and that was after a FULL DAY of calling just trying to speak to someone. I continually got an answering machine. I think I finally got ahold of someone on the 20th+ try. Funny how their sales phone picks right up but their customer service phone rings off the hook.
My brother also had a bad experience. His PSU died after about two weeks, which may not be their fault, but they RMA'd him a USED power supply. He called them and they denied it. He explained that it was totally covered in dust on the inside and they didn't believe him.
He never did hear back about his RMA'd CD-RW drive. That was about five years ago.
Cyberpower IS the reason I began building my own systems. I wanted a custom system and saw they offered some at awesome prices, but the service was terrible, so I taught myself how to build and work on PC's. It's all history from there. I now have a slick dual core gaming machine with a 7800GT video card, 2 gigs memory, etc. Just picked up a 22" Westinghouse LCD from BB for $200 on Friday. Cool stuff. I'm just now researching what it'll take to watch HD-DVD's or Blu-Ray discs on here. I don't think neither my video card or LCD have HDCP, so I might be up the creek.
Anyway, sorry that this is a long answer to stay away from Cyberpower. I've heard good things about Falcon Northwest. I didn't read every reply to see if it's already been mentioned, but if it hasn't give them a look.
Actually, I see Anderson mentioned them. I've talked to a few people who love them.