TravisR
Senior HTF Member
Great news! I'm just happy to see that are continuing on with the series.
I loved the first three volumes of "The Director's Label" and while I would normally be incredibly enthusiastic about the four new upcoming volumes, I have to say that I, along with many others, am very upset that the first three volumes were quickly re-packaged with an additional disc of Jonze/Gondry content shortly after their first individual release. This is no way to reward those consumers who supported your product in the beginning. When Universal released the first two "Jurassic Park" films, they were simply packaged together in a 2-pack. When the third film was released, they released a box set with all three films and an additional bonus disc. Those who already purchased the 2-pack could buy the third film individually and send away for the box and bonus disc from the newer box set. New Line did something similar with their "Lord of the Rings Extended Edition" trilogy. When the third film was released, they naturally packaged all 4 Extended Editions together and sold them as a trilogy box set. Still, they rewarded those who bought the three individual 4-disc sets by including an order form for the 12-disc slipcase in the "Return of the King" box. They simultaneously repackaged and improved their product for new consumers while allowing their already-established consumers the same improvements. I think it is only fair that Palm offers fans of the "Director's Label" a similar offer. I think it would be fair and appropriate to include an order form in the four new "Director's Label" volumes making it possible for people to obtain the additional Jonze/Gondry disc for a small fee, maybe $5-10. Perhaps a box made to hold all 7 volumes plus the bonus disc could be available through this offer as well. Making this available at your website would, I believe, also be a very successful offer. Such an offer would, without question, fully restore my faith and enthusiasm for Palm's "Director's Label". Thank you.I'll let you know if I hear back from any of them.
Hey Bill, thanks for the suggestions...
We've been considering various options along these lines, and, in the meantime also sending the box set bonus disk to loyal customers such as yourself who bought the first 3 DVDs separately. So please supply your address and I'll get you one of those right away - thanks for your support.I probably should have e-mailed someone at Palm about this a long time ago
Thanks Bill GrandePre for the email link!I appreciate the thanks but I would be happier if I actually got the disc. I waited and waited for mine for over two weeks and then someone on another (non-DVD) forum that I mentioned the offer to got his after 5 days. I e-mailed Ed Rivadavia again and he said it was likely lost in the mail and he said he'd send another one. It sorta sucks to be the last person to get his disc when I'm the one that discovered it. Maybe they're not too happy about sending out free discs and they're taking it out on me. In all seriousness, though, I'm sure I'll get it in the next week or so.
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