Geordy
Stunt Coordinator
- Joined
- Apr 21, 1999
- Messages
- 97
Well, I got my new 20-39cs with my Samson S700 over the weekend, and when I got home from vacation on Monday, I was dying to set-up my new baby.
Well, I was stymied by the S700, which would not fit into the AV cabinet. Cue the saw; one hour later and a mound of sawdust later, it fits. It got too late to set-up, so I waited 'til tuesday.
After I got home from med school, I set it up. I was underwhelmed. Then I emailed Ron and Tom at about 6:00 central time.
Well, let's just say that these guys run a business better then ANY other company I ever dealt with EVER. Ron and I exchanged FOUR emails (TWO more with Tom) between 6:00 and 8:30!!!! He set me straight on a couple of issues (I picked up a ground hum, and use a 3-2 prong adapter--FIXED). I recalibrated my reciever after boosting the amp...
BA-BOOOOOOOM. TSII almost shook our condo to the ground! The bass is so low, so loud and NOT boomy. I could hear distinct sounds that before were just bassy booms on my M&K v-90 (a great sub in its own right, but SVS is in a class of its own).
Tom and Ron showed paitence and courtesy that went way beyond the call of duty. They could have gotten frustrated with someone who didn't know exactly what he was doing (rather, doing wrong ), but they didn't. They would not be satisfied until I was. Ron even DEMANDED the sub back if I wasn't happy.
Guys, when my future wife and I move, you can expect another call from me...dual subs has a nice ring to it.
From an extremely pleased customer,
Geordy
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Well, I was stymied by the S700, which would not fit into the AV cabinet. Cue the saw; one hour later and a mound of sawdust later, it fits. It got too late to set-up, so I waited 'til tuesday.
After I got home from med school, I set it up. I was underwhelmed. Then I emailed Ron and Tom at about 6:00 central time.
Well, let's just say that these guys run a business better then ANY other company I ever dealt with EVER. Ron and I exchanged FOUR emails (TWO more with Tom) between 6:00 and 8:30!!!! He set me straight on a couple of issues (I picked up a ground hum, and use a 3-2 prong adapter--FIXED). I recalibrated my reciever after boosting the amp...
BA-BOOOOOOOM. TSII almost shook our condo to the ground! The bass is so low, so loud and NOT boomy. I could hear distinct sounds that before were just bassy booms on my M&K v-90 (a great sub in its own right, but SVS is in a class of its own).
Tom and Ron showed paitence and courtesy that went way beyond the call of duty. They could have gotten frustrated with someone who didn't know exactly what he was doing (rather, doing wrong ), but they didn't. They would not be satisfied until I was. Ron even DEMANDED the sub back if I wasn't happy.
Guys, when my future wife and I move, you can expect another call from me...dual subs has a nice ring to it.
From an extremely pleased customer,
Geordy
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