Dang! Missing disc in Naked Gun Gift Set...help me beg to the right people!

Discussion in 'DVD' started by CraigF, May 11, 2004.

  1. CraigF

    CraigF Cinematographer

    Nov 20, 2002
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    Toronto area, Canada
    Real Name:
    Went to view the last disc of the most famous trilogy in DVDdom (!![​IMG] ), and wasn't the disc missing. Each keepcase was shrinkwrapped, and they were inside a box that was itself shrinkwrapped, so obviously not the retailer's fault. The long side security sticker had been slit before the keepcase was S-W'ed. Should I be begging to Paramount...never had the slightest QA issue with their products before, so don't know where to go, if so.

    [FWIW, this set was re-released today, at what I believe is a lower price (I paid Cdn$42), for those maybe interested. Decent transfers, PP looks hot, no extras worth mentioning, least on the 2 discs I've seen.]
  2. Scott_J

    Scott_J Cinematographer

    Jul 17, 2000
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    Go to the retailer where you bought the set first. I don't know about Canada but in the US retailers are supposed to refund/exchange any defective products - even if it's obviously a manufacturing defect that they had nothing to do with. They're supposed to go through the trouble of handling the studio/getting their money back/etc. It may be different in Canada, but I'd say that's your first option.

    If that doesn't work, you'll have to get contact info for Paramount (which you should be able to find in a search on the forum. Good luck.

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