I treated myself to a dvd burner for Christmas. Wanting to make sure it works when I open it on Christmas, I installed it last night. Made a short dvd movie that played great on my computer. Tried to play it in my ht dvd player, a Sony something or another. Would not recognize the disk. Dang, now I have to upgrade another component in my HT With dvd in hand, I went to my local Best Buy. I had decided to go with the Tosh 4700. Wanting to make sure it would play my dvd’s, I explained my situation and asked for an rca cable. He read the product info card and declared it would work. I explained that I wanted to check it out first. He refused indicating that he had too much to do help me. I advised I did not need his help just give me the cable, I will handle it. He then advised that the tv’s were too big and heavy. I advised that I would use the video inputs on the front panel. He still resisted. I asked him if he remembers seeing the Best Buy commercial inviting the public in to play with the toys. He said yes. I asked him if he wanted me to take my business to Circuit City (which was a bluff because they do not carry Toshiba). He said no and found a patch cable. Dvd played great. My intent was to purchase. After this experience, I decided to purchase online and save some money. I hate to complain, but man do they make it easy!