Nick T Robot
Supporting Actor
- Joined
- Jun 22, 2003
- Messages
- 563
I just got the Widescreen Indiana Jones Box set at Best Buy (with 5th disc) for 33.99+tax ($35.52 with tax).
I'm lucky I have a Best Buy and Eckerd's within walking distance of my work. Best Buy didn't want to match the price because:
BB Cashier- We don't match them because they don't give rainchecks
Me- It just came out today, I won't need a raincheck
BB Cashier- But they don't have any and we called, they aren't giving rainchecks.
Me- It doesn't say that on this ad, It just says "Arrives Tuesday Oct 21st, 34.99 'Indiana Jones Trilogy' on DVD." In fact back here it says "If an advertised item is out of stock we'll give you a raincheck (except on seasonal merchandise)" And I don't think these DVD's are seasonal
BB Cashier- Did you still want it?
Me- okay
So, after buying it (I wanted the Widescreen version and knew I could get a raincheck) I walked over to Eckards and spoke with the manager:
Eckards manager- Oh, we don't have them in yet, would you like a rain check? I didn't even have to ask for one.
Then I walked back to Best Buy
Me- They are giving rain checks, here is one I just got 5 mins ago
BB Customer Service- Oh, we don't price match rain checks
Me- Do you price match ads?
BB Customer Service- Let me talk to my manager
BB Manager- ...If he has the rain just just match it
So I got the $10 price difference plus 10% of the difference (part of their store's policy, if you can find a better advertised price within 30 days of purchase, I didn't even press them on that, but hey, extra $1 off!)
There was no mention of the 5th disc. I don't know why they came up with the "Rain Check" policy, but they should have informed everyone. The Customer Service person looked at me like I was nuts for bring up rainchecks on an item that just came out today and was sure not to sell out with in the few hours stores have been open so far.
I'm lucky I have a Best Buy and Eckerd's within walking distance of my work. Best Buy didn't want to match the price because:
BB Cashier- We don't match them because they don't give rainchecks
Me- It just came out today, I won't need a raincheck
BB Cashier- But they don't have any and we called, they aren't giving rainchecks.
Me- It doesn't say that on this ad, It just says "Arrives Tuesday Oct 21st, 34.99 'Indiana Jones Trilogy' on DVD." In fact back here it says "If an advertised item is out of stock we'll give you a raincheck (except on seasonal merchandise)" And I don't think these DVD's are seasonal
BB Cashier- Did you still want it?
Me- okay
So, after buying it (I wanted the Widescreen version and knew I could get a raincheck) I walked over to Eckards and spoke with the manager:
Eckards manager- Oh, we don't have them in yet, would you like a rain check? I didn't even have to ask for one.
Then I walked back to Best Buy
Me- They are giving rain checks, here is one I just got 5 mins ago
BB Customer Service- Oh, we don't price match rain checks
Me- Do you price match ads?
BB Customer Service- Let me talk to my manager
BB Manager- ...If he has the rain just just match it
So I got the $10 price difference plus 10% of the difference (part of their store's policy, if you can find a better advertised price within 30 days of purchase, I didn't even press them on that, but hey, extra $1 off!)
There was no mention of the 5th disc. I don't know why they came up with the "Rain Check" policy, but they should have informed everyone. The Customer Service person looked at me like I was nuts for bring up rainchecks on an item that just came out today and was sure not to sell out with in the few hours stores have been open so far.