If you’re a VIZIO TV owner, or thinking of becoming one, at the 12th annual Stevie Awards for Sales & Customer Service, the company scooped in 18 awards in various categories, and was placed fourth overall in a competition of 180 participating companies. For this high placement in the rankings, it received one of the coveted Grand Stevie Awards, of which only 10 are issued.
VIZIO’s Sr. VP of Operations and Technical Support, Scott Patten, accepting one of the 18 Stevie Awards for customer service excellence at the 12th annual event in Las Vegas, NV.
The company’s accolades included four gold, nine silver and four bronze medals, bringing the total to 18 this year alone, and a whopping 81 since 2012. The awards were presented to more than 600 nominated customer service and sales executives from around the world during a gala banquet on Friday, February 23rd at Caesars Palace in Las Vegas.
“Among VIZIO’s gold medals this year is the award for Customer Service Department of the Year,” stated Scott Patten, Sr. Vice President of Operations & Technical Support, VIZIO. “An enormous part of our success is the teamwork and support in place across all departments at VIZIO. Each individual and team plays a vital role in ensuring consistent and superior customer satisfaction with our customers. We are blessed to have a group of support professionals who genuinely care about providing Customer Service Excellence to our 70 million-plus customers.
The Stevie Awards are the world’s premier business awards. They were created in 2002 to honor and generate public recognition of the achievement and positive contributions of organizations and working professionals worldwide. In short, the Stevie has become one of the world’s most coveted prizes. More than 2,500 nominations from organizations of all sizes and virtually every industry were evaluated in this year’s competition. Finalists were determined from the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 89 categories for customer service and contact center achievements including: Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year.
Customer service and quick problem resolution should always be a consideration for home theater and tech consumers. If you’ve had good experiences with VIZIO, share some of your stories here with other members.