- Joined
- Dec 21, 2002
- Messages
- 24,443
- Real Name
- Jake Lipson
If the order is still listed as pending, can you cancel it and then order directly from Twilight Time instead?
I ordered Moby Dick in the first seconds of pre-order from the TT website and it seems like it was about 2 weeks after the street date (11/15) before it arrived. So I don't think these delays are exclusive to SAE. I just think TT is too aggressive in setting their street date. They seem to have issues getting the product in stock in time for a prompt shipment.
That specifically doesn't seem to be Mike;s problem, but I'm a little confused why his order specifically got delayed at least past the weekend after release date when it seems most people got shipment emails with the new release from SAE
Hi Katie!
Nine days since your response and no package in sight. And your site still lists my order as "pending."
Why the delay?
Mike Frezon
Good morning,
I sincerely apologize for the delay. It looks like we had an error in processing. Your order will ship out today.
Sincerely,
Katie
I made a last ditch sale order Monday and it arrived today which is unusual the other direction -- usually a Monday order would be a Sat/Mon delivery.
Well, there was a recent turnover in the mailroom. Something about a promotion and confusion over his successor.Well, you don't have to rub it in!
Normally, I take these things in stride. But I've been wanting How To Succeed on Blu for a very long time...
They must have hired the guy that used to work for Best Buy and wouldn't send Mike coupons.Well, there was a recent turnover in the mailroom. Something about a promotion and confusion over his successor.
They must have hired the guy that used to work for Best Buy and wouldn't send Mike coupons.