- Joined
- Dec 21, 2002
- Messages
- 23,328
- Real Name
- Jake Lipson
This week, as noted in the Roundup, Best Buy has a selection of Universal DVDs on sale for $6.99 which include a movie ticket to see the new Hulk movie, including Chiildren of Men. That title had been on my "to-buy list" for a while, and $6.99 + tax is more or less what I would end up paying for a ticket to see Hulk in theaters anyway (which I was already planning on doing.) So I was happy to get it. I might not have gotten it now if not for the Hulk promotion but I did
My mother was kind enough to pick it up for me yesterday, and there was a sticker on the front promoting the Hulk ticket. She asked an employee to find it for her, and he picked out the full screen version, which she took without remembering to check which one it was.
I politely refused to open that and asked for it to be exchanged, which Dad did this afternoon. He came back with a widescreen copy but announced that it was $3.21 more expensive, including tax, than the $7.xx I had already paid for the fullscreen version. He says he questioned it at the store but they would not give him the lower price. Also, this one did not have a Hulk ticket sticker on it.
He asked me before opening it wheather I wanted him to go back and return it, and I thought about that. It is not my fault, but I feel kind of bad asking my parents to run back and forth to Best Buy multiple times for something like this with gas prices being what they are these day. The local one is not redicliously far from where we live, but it is a drive nonetheless, and the only reason they went there is to handle this DVD issue. Therefore, if I asked him to return it again, it would be a third trip to and from there, which is probably more in gas money than the actual DVD is worth.
Plus, I reasoned - I have seen DVDs where stickers did not end up on the front but the item being promoted as inside is there regardless. Just a shrinkwrapping mistake.
Not in this case. I open it up and there's nothing inside the case at all except for the disc.
And THEN one of the side snaps on the case broke off. I'm not particularly fond of them anyway, but the point is that it should have been more...durable. (I pulled out the other snap when the first one came out for the sake of uniformity but still.)
So what can I do now? I'm left with an open movie which I want, but one which I paid too much for AND which does not contain the item I really made the purchase for.
Is there any way that any of you know of that I can make this situation better? I'm upset enough to consider a return trip to Best Buy with my parents and myself, but in addition to asking them to do a third trip out there and back with gas as it is...I don't quite know what to expect. Since Dad challenged them about the incorrect widescreen upcharge before and they would not relent, I have no reason to think that they would be more cooperative now giving me either a Hulk ticket or a refund with an open disc.
My mother was kind enough to pick it up for me yesterday, and there was a sticker on the front promoting the Hulk ticket. She asked an employee to find it for her, and he picked out the full screen version, which she took without remembering to check which one it was.
I politely refused to open that and asked for it to be exchanged, which Dad did this afternoon. He came back with a widescreen copy but announced that it was $3.21 more expensive, including tax, than the $7.xx I had already paid for the fullscreen version. He says he questioned it at the store but they would not give him the lower price. Also, this one did not have a Hulk ticket sticker on it.
He asked me before opening it wheather I wanted him to go back and return it, and I thought about that. It is not my fault, but I feel kind of bad asking my parents to run back and forth to Best Buy multiple times for something like this with gas prices being what they are these day. The local one is not redicliously far from where we live, but it is a drive nonetheless, and the only reason they went there is to handle this DVD issue. Therefore, if I asked him to return it again, it would be a third trip to and from there, which is probably more in gas money than the actual DVD is worth.
Plus, I reasoned - I have seen DVDs where stickers did not end up on the front but the item being promoted as inside is there regardless. Just a shrinkwrapping mistake.
Not in this case. I open it up and there's nothing inside the case at all except for the disc.
And THEN one of the side snaps on the case broke off. I'm not particularly fond of them anyway, but the point is that it should have been more...durable. (I pulled out the other snap when the first one came out for the sake of uniformity but still.)
So what can I do now? I'm left with an open movie which I want, but one which I paid too much for AND which does not contain the item I really made the purchase for.
Is there any way that any of you know of that I can make this situation better? I'm upset enough to consider a return trip to Best Buy with my parents and myself, but in addition to asking them to do a third trip out there and back with gas as it is...I don't quite know what to expect. Since Dad challenged them about the incorrect widescreen upcharge before and they would not relent, I have no reason to think that they would be more cooperative now giving me either a Hulk ticket or a refund with an open disc.
