My Dish Network 921 died, but..... (1 Viewer)

[JeremySt]

...dish network is replacing it for free!

I got home from work the other day, and my 921 refused to power up. I did a full reset, and it gave me a message that the hard drive had failed. I called dish, and after some troubleshooting, they said they would send me a new one. My warranty had also expired THAT WEEK! In fact it was a couple days expired, but dish said no big deal. I should see the new one on my doorstep this week, and I have to send the other one back.

Although this is certainly an inconvinience, I could not be more happy with how dish has handled it.

 

[JeremySt]

Got the new one today. Its up and running flawlessly. Hopefully you guys can all sleep at night now.

 

[David*r]

I had the same problem with an old DVR that died. Funny thing is that the new one doesn't have a new warranty. It piggy backs on the old contract. I hope you don't have problems with the new one !!

Good luck

 

[Citizen87645]

They probably expect to have more of these than they can handle once MPEG4 rolls out.