My new wife and I met with the photographer we hired and saw our wedding pics last night. Allow me to vent in chronological order: 1.) Before the ceremony, they brought the lights down. He didn't take another light reading and so the pictures before and at the beginning of the ceremony were extremely dark and grainy. 2.) During the ceremony, he had equipment problems, so he missed the following shots: the scripture reading, the lighting of the unity candle, the kiss, presentation of the new couple, and us walking back down the aisle. In other words, practically every major event in the ceremony. 3.) After the ceremony, he didn't properly adjust for the lighting for the posed pictures, so it looks like my wife's dress has an amber fringe on it. He thinks he can fix this in Photoshop. 4.) He lost at least one roll of film somewhere, because we all (including his assistant -- his wife) remember several shots that we didn't see in the proofs. He's going to try and find them. 5.) The proofs he showed us last night were printed from a computer at an extremely low resolution. In group shots, we couldn't even tell if people's eyes were closed or not. We told him to show us better proofs before we can select pics for the album. 6.) Yes, we paid him in full in advance. As we were sitting there talking to him, my bride almost started to cry. I was in shock. The more I think about it, the more I want to take action. He hasn't even offered anything to try and make amends. I'm thinking about what I want to say to the guy (trying to keep it clean) and what I want out of him. We do have a written contract, and he gave himself the typical "force majeure" loophole (acts of God or war, outside his control, that kind of thing) that limits his liability to almost nothing. My arguement is, his equipment should be entirely in his control, and this doesn't let him off the hook. What can I do about this and what should I ask for? Thanks.