This is a new term I learned while looking up support at wsftp.com. I must have bought three copies of the software because of needed reformats and limited activation keys. I thought I'd outsmart them this time by installing it on my portable hard drive, but that didn't work. Now I find this note on their site.. >> If you need another activation due to a hard drive crash or a planned system rebuild please contact Customer Service for another activation at ". Once the software has been activated you can Ghost your computer.* When a ghosted image is loaded Ipswitch software will not require you to enter your license key.>>> Does anyone know what this means? How does an image provide this service? Is it like a .jpg?