Recently I placed an order at Elusive Disc after receiving a coupon e-mail from them. I ordered Miles Davis "Kind of Blue", which I have been meaning to get for a while and the forthcoming Aerosmith Greatest Hits double disc, due out August 20th. The Miles is available now and in stock, the Aerosmith obviously isn't. Thinking that I would get the Miles in a separate shipment and immediately, a week went by and no disc. No shipping e-mail, nothing. So, I e-mailed the company at [email protected] "Evan, in this case we were going to hold for the Aerosmith. If you had a larger number of in stock discs we would have shipped ahead. Is this ok with you?" Of course, this was OK with me. I can enjoy some of the other discs I have bought recently...but what struck me was WHO answered the e-mail. Why it was none other than Bob Bantz, the PRESIDENT of Elusive Disc. Anytime the top guy checks in to answer your e-mail, you know you have a company concerned with the individual. Man, that's a great feeling. Great job Bob and all at Elusive!