DVDSoon: How is their service? (1 Viewer)

[Reginald Trent]

I'm considering doing business with them and wondering if I should.

 

[HenrikTull]

I also want to know, especially on returning defect products. On their web pages they make it almsost look like it's your fault if there's something wrong with the DVD. Thanks.

 

[Stephen Orr]

Can't answer the question about defective products, but I did order the Smallville DVD from them. Got it in a reasonable amount of time. They charged my card upon order (not a problem -- I try not to order anything unless I already have the $ to pay for it). DVD arrived in bubble wrap package, which was okay. If they had a great deal on something I wanted, I'd order again.