I am debating this. We just moved into our new house, and while everything came together OK with no major problems, my KP57WV700 set was scratched. At the bottom of the screen, toward the middle left, there is a scathe about 1 cm wide and about 2" tall. It is not "nightmarish" can't watch TV type of thing, but it is going to annoy me to no end that it occurred. What solutions are there to fix this? I assume replace the screen if that's possible.. or is that just it for the unit? I can't find an authorized svc. center here in KC either.