I joined the Blockbuster online rental service a couple of months ago. I have the unlimited 3 out at a time plan. When I first joined, it only took about 2 days from the time that I mailed a DVD to get a replacement. Last Tuesday morning I mailed Blockbuster 3 DVDs from a Post Office. I recieved one DVD the following Saturday, I received another one exactly one week later, and the last one I received one week and one day later. The sad thing is that they have a distribution center in the city that I live in (Charlotte). I don't know whether it is the Postal Service or Blockbuster because I received an email stating that they received 1 of the DVDs 1 day after I mailed it but it wasn't shipped until the next day. The next day they still had not received the other 2 DVDs so I sent them a notice stating that I had already mailed them back. The next day my Queue stated that the remaining 2 had been shipped but I received those 2 on 2 different days. I still like the program especially since it offers 2 in-store free rentals per month but if they make it a habit of having very slow mail service I will not continue their service.