Bettercables SilverSerpent component cables Dead?!? (1 Viewer)

[Mathew Shelby]

The title pretty much says it all. I have had the cables around 9 months and tonight I went to turn on the projector (Infocus X1 via VESA adaptor) and there was no video of any sort. I love these cables and I really want to get to the bottom of this. I have left a message for [email protected] and I am waiting to hear from him. I will keep everyone posted. BTW, before anyone asks, I have checked both ends of the cable and everything is still intact. Anyone have any idea what might be going on?

 

[LarrySkelly]

Is the bulb gone? Hard to imagine that the cable has failed...

 

[Mathew Shelby]

Are you referring to the bulb on the projector? No, its not gone-less than 100 hours on it and it works for all other sorts of material. It even works w/ another set of component cables.

 

[Chu Gai]

Well that's disturbing isn't it! I'm sure if the cables were defective, BC will make good promptly.

 

[Mathew Shelby]

Just wanted to update everyone. They emailed me this afternoon and I will be returning them so they can look at them.

 

[Bob McElfresh]

It's a little strange..

Only one of the cables carry the video signal, the other two carry the color-difference signals. If the "Y" cable died, you would not get any video. But as a test you could use one of the other wires in place of the "Y" wire (the cables are all identical except for colored markings).

If there is a failure, the most likely spot is the coax-to-connector interface. This is usually a crimped, mechanical connection that can pull loose depending upon the amount of strain.

But I am sure they will take care of you.

 

[Thomas Nichols]

Let us know what happens. I am interested to hear what they say.

 

[Parker Clack]

Mathew:

Did you try anything else through the 15 pin input on the projector like from the output of your PC to see if that works?

Parker

 

[Mathew Shelby]

Parker,
No I haven't as of yet. I was beginning to wonder if it could have been the VESA adaptor, I will check this out when I get home.