I was thinking about posting this in studio and manufacturer feedback area but felt it might be seen more here. I just got screwed on the offer from Artisan to get $5.00 back if you upgrade from the old SE to the new Ultimate version of Stargate. I got a form back from them saying that I am receiving this notification because unfortunately, I have not complied with the terms of the offer. Specifically, the purchase was made before or after the rebate offer. I have to tell you this really sucks, because I bought the disc through Deep Discount DVD and pre-ordered it. The only thing I can think of is that since the disc was shipped to me before the release date (I got it on the release date), they are weaseling out of the deal on the grounds that I bought the disc before the rebate was in effect. Another thing that really stinks about the reply is that they offer no way to get in touch with anyone to dispute the claim. In their eyes, it's a done deal. Has anyone else experienced this problem yet? I'm sure that there are a lot of you who also pre-ordered this disc and had it shipped to you early. Is there anyone we can get in touch with to correct this error by the fulfillment company that's handling this for Artisan?