From 1999 until last month, every DVD shipment sent to me from Amazon.com had been delivered by Purolator Courier, and no matter how large the shipment, there was no charge for import taxes or processing. Now, packages come by one of two carriers. The regular post and by DHL. There's no charge when the package is delivered by DHL, but a week or two later what comes in the mail but an invoice for customs charges (approx. $7) plus $5 processing, and the buyer has to remit the money by mail at his own time and expense (envelope, stamp). Already, I've received one such invoice, and another one is probably imminent. What could have happened with Purolator? Did Amazon cancel the contract? Amazon stands to lose a lot of Canadian business if DHL now does the shipping. It was bad enough to have to remit cash for customs at the door when post delivered packages, but to have to mail money to DHL for every shipment is just too much, and incentive enough to try one's luck with a Canadian online retailer, that is if there is one that ships discs in a timely manner.