i had ordered an 51swx20b and the only thing wrong with mine was one of the back bottom corners has a slight dent otherwise it's perfect. best bang for the buck if you like tweaking
I bought a 36udx10sa from them and there is one very small dent on the left side with a few scratches, really not to noticable. Other than that it is flawless, beautiful picture.
I too bought a 36udx10sa from them (what a steal). The television appears to be brand new except the cabinet was smudged. I cleaned it and now it's perfect. I would definately recommend them.