TV made in 2000 - Tech says parts not made anymore...normal? (1 Viewer)

[Dan Kolacz]

Hello,

I bought a Sony KP-43T70 back in 2000. The back of the unit says manufactured in April 2000.

I had a problem with it and the Sony service person says the part I need is no longer manufactured.

Then says I need the entire board replaced because this non-manufactured part comes on the board. Of course this board is much more expensive.

Does this sound normal? The business in question is reputable, but something just doesn't sound right.

 

[Ed St. Clair]

Illegal!

They 'must' have parts for seven years.

Not every does though. There has been a company that crushed their part stock with a steam roller, before the 'due date'. Just leaving their customers high & dry. Did not even offer the parts for sale or give them away, so someone could put them too good use!