I did the ticketbastard thing this morning to get Dave Matthews tickets. The GI Joe's (sporting goods store with Ticketmaster counter) opens at 8 then tickets go on sale at 9. I got there early and was first, sat in my truck with the heat going as it was 22 degrees. I went to the front door about 20 minutes to 8 and was soon joined by another guy and his girlfriend also wanting Dave tickets. At 8 they opened the door and we went inside to the ticket counter, where they told the three of us that we couldn't wait inside, cause if there was a fire we'd be blocking the exit. I tried to make the case that there were only three of us, but no dice. So off we went to stand outside for another hour, luckily, it had warmed up to 26 by then. Then this other guy shows up in line and he wants Kenny Rogers tickets. Since there were so many of us (3 ticket customers and a girlfriend) they said we'd have to do a lottery, "Ticketmaster rules" she says. the other people in the group were pretty cool, while she was inside, we all agreed that no matter what order we got in the lottery, we'd shuffle around to the same order that we arrived in. When she came back outside with the lottery tickets, i told her what we were gonna do and boy was she pissed and stomped back inside. About 3 minutes to 9, I had to poke my head in to ask pissed off "Customer Service Rep" if the group could come in yet, and she relented. By this time we had expanded to 4 DB customers and 2 Kenny Rogers customers. I can't believe how badly they treated us.