Jay Sylvester
Supporting Actor
- Joined
- Jan 27, 2002
- Messages
- 521
I've written to Toshiba several times regarding my buzzing SD9200, which has only gotten worse over the last month or so. I have yet to receive a response. By the time my unit started buzzing, the 90 day labor warranty had expired, but the 1 year parts warranty is still in effect. My feelings are that if the problem with the player is a defect or design flaw that affects a high percentage of units, then it shouldn't be up to me to cover the labor costs of repair--regardless of the warranty stipulations.
I'm considering building a web site dedicated to this particular issue in the hopes that Toshiba will sit up and take notice when a large group of dissatisfied owners gather in one place and make enough noise.
What has your experience been like? Are you satisfied with the way in which Toshiba is handling this problem? Would you participate in a site and sign a petition focused on getting this problem resolved?
I'm considering building a web site dedicated to this particular issue in the hopes that Toshiba will sit up and take notice when a large group of dissatisfied owners gather in one place and make enough noise.
What has your experience been like? Are you satisfied with the way in which Toshiba is handling this problem? Would you participate in a site and sign a petition focused on getting this problem resolved?