Aristides
Agent
- Joined
- May 20, 2002
- Messages
- 43
Two years ago I purchased a Mitsubishi WS-55311 HD upgradeable set with the knowledge that they have an upgrade promise that states that they will provide for a cost upgrade modules for their sets.
As it turns out they have one for my set, however it does not include a DVI connection.
I e-mailed customer service to see when the module that does include this connection would be available.
I was instructed to call customer service who coincidentally informed me that there is no plan to provide this connection in any upgrade module.
Re-reading the promise states that near-future technology is covered. why not DVI then? The following year Mitsubishi sets included DVI inputs.
Should I write a letter to Mitsubishi? Am I making too big of a deal of this? Will component cables offer the same quality as DVI?
I'm a little perturbed at the idea that they may not be backing their promises to consumers.
Thanks in advance
As it turns out they have one for my set, however it does not include a DVI connection.
I e-mailed customer service to see when the module that does include this connection would be available.
I was instructed to call customer service who coincidentally informed me that there is no plan to provide this connection in any upgrade module.
Re-reading the promise states that near-future technology is covered. why not DVI then? The following year Mitsubishi sets included DVI inputs.
Should I write a letter to Mitsubishi? Am I making too big of a deal of this? Will component cables offer the same quality as DVI?
I'm a little perturbed at the idea that they may not be backing their promises to consumers.
Thanks in advance