The Outlaws just sent out an update to "the community." It has what I consider to be a significant point:
Once we resume production, we will do our best to catch up quickly through the continued use of air, rather than ocean freight to send units to our warehouse.
This means that they will spend additional money, not only to fix the problems (Obviously. They'd HAVE to do that.); but also to rely on more expensive air transport to help recover some of the lost time.
Hmmmm. A company that reduces (or eliminates) their profit margin to help maintain positive relationships with their customers. Sounds like something that inspires "freakish" loyalty.