Know the product that you're selling. I hate asking people questions and they don't their head from their... you know what I mean. Or even worse, a salesperson spouting off about specs and being flat out wrong.
I sort of sell, but really it's all about price with the customers so as much as my boss likes us to differentiate on quality and service, the bottom line is almost always price, so I guess I'm a crappy salesman
I'm in sales.I sell hi end Hometheater systems and the one thing that I have learned over the years is stay away from the TBBS ( TECHNO BABBLE BULLSHIT) Customers dont always want to hear that.make the presentation Fun. make them laugh ( people buy from who thay like) Dont act like a sales man talk to them as if you have known them for years. Tell some annicdotes that pertain to the product that you are selling.
Books are OK But then you are just an extension of that person who wrote the book. Find a style that works for you.
benjaminBen, i just picked up that book. great stuff so far!
Mark, your advice is stuff that i intend to follow, and it's good to hear another person with the same philosophy
i didn't come here with the intention of selling my product to you, but if you are a reseller or anything similar, i can probably offer you my reseller price.
Glad to hear the books are working out. Just always realize that you can always learn something new and the best way is to learn from someone that has been successful. Glad to hear you like the books.
I am in sales, I the sales manager at a software/web development company. A couple books that I have found to be great are:
The New Solution Selling, by Keith Eades Hope is Not a Strategy, by Rick Page
and though not a "sales" book I still consider this to be the standard for relationship building: How to Win Friends and Influence People, by Dale Carnegie