Posted November 30 2006 - 03:01 AM
| Originally Posted by Paul Pro |
Does this number apply to canadian customers?
Apparently yes it does. The CDN product is identical to the US product. In fact, the Ultimate package I got from amazon.ca has the sticker on the outside for the 5 free posters, although the flyer inside states that the offer is only good in the USA.
I called the toll free # and went through the "please wait for the next available operator" routine for about 15 minutes. Finally it was answered by a woman with a harried "how can I help you?". She sounded really overworked. I explained and was immediately put on hold again -- and after a few minutes I was switched to someone's voicemail: "This is Barbara XXX. I'm away from my desk at the moment. Please leave a message..." I figured this was a mistake, so I called back again.
Went through the "next available operator" scenario again. Finally got a live person who was very pleasant and polite. Took my name, phone number, address, and UPC code from the back of the box. Told me about the postage paid envelope that would be sent out in 7-10 days, etc. She assured me that the postage-paid envelope would be good in Canada.