Well, after much reading on this forum, visiting stores and listening to speakers I finally decided to take the plunge and order an upgrade of my speakers since they were now available at Newegg. I placed an order for the Swan 6.1 mains, the C3 center, the R3 surrounds and while I was on the splurge I just opted in for the M200 monitors for my computer. They charged my credit card and I waited, four days later they all arrived. I was as excited as a kid on Christmas morning but not for long. THE GOOD: Those speakers are a sight to behold. They look pretty, well constructed, immaculate finishes, elegant lines, they appear majestic. The sound – good separation of frequencies, music and movies take on a whole new life. No distortions just good clean natural sound reproduction. All the good stuff you have read about the sound is absolutely true. From my auditioning I think they sound like the B&W 703s for a fraction of the cost. And finally, the quick responses and assistance from the folks over at Swan, especially Jon, is top class in this industry. THE BAD: My M200s would not power up and I had to ship them back to Newegg for replacement. The tweeter on one of the 6.1, the wire mesh was crushed during shipping. THE UGLY: Still waiting for the replacement monitors. I am out $45.00 for the return shipping. I am also waiting on a decision from UPS for the shipping damage claim on the tweeter. So, while I am enjoying the new and improved sound from my upgrade, I am kinda left with a bad taste in my mouth. Hopefully this is an isolated shipping mishap and your purchases would be unharmed. Anyone has experiences with UPS shipping damage claims?