J
John Morris
Hi Folks: I just got off the phone with Outlaw and here is what they've told me with regard to the 950 and the reported problems with audio drop out and S-video output.
- Outlaw is not going to ship any more units till the problems are solved.
- All the new owner's Credit Cards have been credited back with the purchase price and the owners have been given the option to either send their 950 back now, or wait till the fixed units are available. Not a single owner has opted to send their unit back(two owners still need to call Outlaw back to let them know what they want to do).
- They have confirmed that audio drop outs do occur on the new units, but strangely not on the beta units. Unfortunately, these drop outs occur randomly and their occurance is neither repeatable nor predictable. They can occur on any type DD disc and may be related to some software and hardware value tweaking done to make the mode auto-lock quicker? But maybe not. For some reason, the problem occurs when the units lose the data bitstream. Cirrus and Easttech engineers are working on this 24 hours a day and Outlaw is hoping to have the mystery solved within a few days(optimistic estimate). How long it takes to fix the already manufactured units will depend on the problem that is identified.
- The S-video problem has already been solved and was due to a component on the S-video board which slightly bumps the S-video signal output to maintain/improve the S-video image over a long cable run. Unfortunately, some TVs cannot handle this slightly higher S-video signal output. This problem is already being fixed.
As you can imagine, Outlaw is very upset about this and is very sorry for the inconvenience and additional delay that everyone is undergoing. In the meantime, I'm just continuing to enjoy my beta unit which has none of these problems...
- Outlaw is not going to ship any more units till the problems are solved.
- All the new owner's Credit Cards have been credited back with the purchase price and the owners have been given the option to either send their 950 back now, or wait till the fixed units are available. Not a single owner has opted to send their unit back(two owners still need to call Outlaw back to let them know what they want to do).
- They have confirmed that audio drop outs do occur on the new units, but strangely not on the beta units. Unfortunately, these drop outs occur randomly and their occurance is neither repeatable nor predictable. They can occur on any type DD disc and may be related to some software and hardware value tweaking done to make the mode auto-lock quicker? But maybe not. For some reason, the problem occurs when the units lose the data bitstream. Cirrus and Easttech engineers are working on this 24 hours a day and Outlaw is hoping to have the mystery solved within a few days(optimistic estimate). How long it takes to fix the already manufactured units will depend on the problem that is identified.
- The S-video problem has already been solved and was due to a component on the S-video board which slightly bumps the S-video signal output to maintain/improve the S-video image over a long cable run. Unfortunately, some TVs cannot handle this slightly higher S-video signal output. This problem is already being fixed.
As you can imagine, Outlaw is very upset about this and is very sorry for the inconvenience and additional delay that everyone is undergoing. In the meantime, I'm just continuing to enjoy my beta unit which has none of these problems...