My Computer Can't Find My DVD-ROM or CD-RW Drives (1 Viewer)

[Matthew Chmiel]

I was updating my CD writing program to work with WinXP. I installed it, I restarted, and now my computer cant find my DVD-ROM and my CD-RW drives. My device manager is telling me....

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I click on "Update driver," but it can't find any updates. I have my CD-R/CD-RW drive CD with me, but I can't use it due to I can't access my drives. Could somebody please help me?

My DVD-ROM drive: Pioneer DVD-ROM DVD-114

My CD-R drive: HP CD-Writer+ 9100

 

[Liam S]

Try using the system restore feature. I know someone who runs XP and had the same thing happen, and system restore worked.

 

[Jason Merrick]

I agree that the system restore feature should solve your problem. However, if that fails to work for some reason, try going online and downloading the older drivers from the web.

 

[Rob Gillespie]

Go into Control Panel, Device Manager, delete the two CD drives, reboot and Windows should detect and reinstall the generic drivers for them.

 

[Samuel Des]

Did any of the above suggestions work, Matthew? Just curious.

 

[Matthew Chmiel]

I tried the system restore feature first, that didn't work at all (I don't know why).
So I then went into an AOL chat room (yes, the horror, the horror ) and people helped me find XP drivers for the CD-R drive. I downloaded them and installed them, restarted, and with that, both the CD-R and the DVD-ROM drive worked again. What I'd like to know is that why the CD-R affected my DVD-ROM drive? Hopefully this will be the last problem I have with XP.

 

[Samuel Des]

Matthew -
Do you use both an IDE and SCSI interface? i.e., an IDE DVD and a SCSI CD-R like Plextor or something. Maybe that has something to do with it. Sometimes, it's just voodoo....
I'm glad that it turned out okay!