Please help! Been a DirecTV subscriber for years. My contract had expired with them long ago. Was looking to cancel DirecTV as Fios was coming into the neighborhood. Meanwhile for months DirecTV was sending me literature saying that I had to upgrade my equipment to receive their new programming but a commitment was required. I did not want a commitment. But soon after literature arrived that stated my upgrade was a NECESSITY and that DirecTV would do it at NO CHARGE and NO COMMITMENT. So I had them come and swap out my dish and DVR with new equipment. I was told over the phone and by the installer NO COMMITMENT. So today I go to cancel my DirecTV account and they tell me that I owe them 400+ for terminating an contract. I was arguing with a Supervisor who claims no such free upgrades were ever offered and if I can't produce paperwork that claims such I am responsible for terminating the contract. I can't believe these SOBs lied to me. I no longer have the original literature that says upgrade with no contract. Anything I can do here?