#1 reason to stay with Harman Kardon

Discussion in 'AV Receivers' started by Rick Westfall, Oct 18, 2003.

  1. Rick Westfall

    Rick Westfall Stunt Coordinator

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    CUSTOMER SERVICE! If you read my other thread (http://www.hometheaterforum.com/htforum/showthread.php?s=&threadid=163299), you know that I had my AVR65 die recently. It's not even repairable. Just for kicks, I emailed H/K's customer support who responded by saying (paraphrased)
     
  2. MichaelDDD

    MichaelDDD Supporting Actor

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    That very cool! [​IMG] Congratulations, Rick. [​IMG] Well, now you just HAVE TO let us know what kind of a deal you get...don't leave us out in the cold now!

    Best of luck! Hmmmmm.....AVR-7200 for $400 sounds fair to me. [​IMG]
     
  3. Wayne A. Pflughaupt

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    Pretty impressive, Rick. Be thankful you didn’t have a Denon – you would have got squat from them – if they bothered to reply at all.

    Regards,
    Wayne A. Pflughaupt
     
  4. Rick Westfall

    Rick Westfall Stunt Coordinator

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    I will definitely keep everyone up to date on the pricing. Heck, I'm not even going for the top of the line. I think the 230 and 330 look pretty good to me
     
  5. Mike Boniferro

    Mike Boniferro Second Unit

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    Accomodation pricing = people who sell HK products pricing. In Canada, that equals 50% of MSRP! [​IMG] [​IMG] [​IMG]

    good luck!
     
  6. Rick Westfall

    Rick Westfall Stunt Coordinator

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    Holy Moly!!! How great would that be! Now I'm going to have trouble sleeping just thinking about it.
     
  7. Drew_W

    Drew_W Screenwriter

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  8. Wayne Ernst

    Wayne Ernst Cinematographer

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    I'd be willing to bet that the U.S. flavor of this pricing is also close to 50% off. H/K will still make a few $$ on this deal, but they'll also keep a customer happy. Both parties win in this situation. [​IMG]
     
  9. Mike Boniferro

    Mike Boniferro Second Unit

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  10. Howard_You

    Howard_You Stunt Coordinator

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    Indeed...according to a Canadian dealer I spoke to his cost is higher than US retail (at an authorized online etailer) + shipping + duties + tax. Pretty hard to compete unless you have customers that really want a Canadian HK warranty. I believe there is a Canadian etailer though that buys through a US distributor, so no Canadian HK warranty, but they will service the unit themselves for 1 year --- I don't know if this would be better than buying from an authorized US etailer in the first place...

    I was keen to get one of the new AVR430's since I'm very happy with my current pro-logic AVR30 (60wpc, 40amps HCC) but at C$1300+tax it's just way overpriced...so I'm waiting for the new NAD T743s to arrive (C$900) and give them a listen, if I'm not real impressed I'll probably mail-order an AVR430 once the price drops a bit. The AVR230 (C$875) seems to have a reasonable feature set but 27lbs for a 6-channel receiver just seems a bit on the light side to me.
     
  11. Christian B

    Christian B Agent

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    AVR 130 $214.97
    AVR 230 $264.77
    AVR 330 $365.20
    AVR 430 $469.78
    AVR 630 $575.19
    AVR 7200 $913.00

    Don't ask me how I know, but those "should" be the prices [​IMG]
     
  12. Rick Westfall

    Rick Westfall Stunt Coordinator

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    YOU ARE KIDDING ME! I'm still waiting on the word but now I'm really excited!

    So...how important is the weight when choosing a receiver?
     
  13. Howard_You

    Howard_You Stunt Coordinator

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    Well, I've been led to believe that the weight is a measure of how good the power supplies are.

    The simplest thing to do would be to compare the sound of either the AVR230 or AVR330 with the older model AVR325, since they all have the same approx. ratings, i.e. 35 amps HCC and 65 wpc stereo but the 325 is approx. 40lbs compared to 27/30lbs for the newer models.
     
  14. Drew_W

    Drew_W Screenwriter

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  15. Rick Westfall

    Rick Westfall Stunt Coordinator

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  16. Mike Boniferro

    Mike Boniferro Second Unit

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    That may be a good idea. The 630 is going to be my next receiver as soon as I sell my Yammy 2095
     
  17. Rick Westfall

    Rick Westfall Stunt Coordinator

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    I'm getting nervous. I was told I would hear from them by Monday....hope they didn't change their mind [​IMG]
     
  18. Howard_You

    Howard_You Stunt Coordinator

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  19. Rick Westfall

    Rick Westfall Stunt Coordinator

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    Well...here it is. It's not quite what Christian guessed, but it's close.

    The accomodation pricing:

    AVR230 is $319 (~42% off MSRP) + shipping
    AVR330 is $440 (~45% off MSRP) + shipping

    No info yet for the 430 or 630

    Just to put it in perspective...JandR has the 230 for $379 shipped and the 330 $549 shipped.

    Rick
     
  20. Rick Westfall

    Rick Westfall Stunt Coordinator

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    How about one more feather in the cap of H/K? I just received another email from the rep. Because I will need to ship back the defective receiver, he will waive the shipping of the new one.

    Decisions, decisions.
     

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