Jump to content



Sign up for a free account to remove the pop-up ads

Signing up for an account is fast and free. As a member you can join in the conversation, enter contests and remove the pop-up ads that guests get. Click here to create your free account.

Photo
- - - - -

Best Buy finally taking BR/HD-DVD seriously?


This topic has been archived. This means that you cannot reply to this topic.
36 replies to this topic

#21 of 37 OFFLINE   Dave Moritz

Dave Moritz

    Producer



  • 3,370 posts
  • Join Date: Jul 07 2001

Posted October 02 2006 - 05:06 AM

Even beyond sales people at best buy lying and or just not being properly trained on the product. I found other sales people outside of BB at other stores that just did not know what they where talking about. Even with HD-DVD, they did not know about the ability to update the firmware and they claimed the player came with no HDMI cable and that I would need to buy a HDMI cable.
Supporter of 1080p & 4K video / Supporter of Lossless PCM, Dolby True HD and DTS HD Master Audio / Say No To MP3 & WMA / Say no to Bose & LG!
 

 


#22 of 37 OFFLINE   Jeremy Little

Jeremy Little

    Supporting Actor



  • 772 posts
  • Join Date: Jun 09 2001

Posted October 02 2006 - 06:47 AM

Quote:
Originally Posted by Dave Moritz
I found it interesting that in the isle where my local BB where the Bluray movies are located. They have the following on the shelf, "Next generation DVD". And the HD-DVD shelf says just that HD-DVD. It just kind of weird. To me it makes it look like BB is favoring Bluray and is just offering HD-DVD just incase.

That terminology is supposedly to help prevent the explanation to "What does Blu Ray mean?" which is asked repeatedly. Also, Best Buy isn't favoring one format over the other, we are neutral to the war. The problem is the same one that non-educated customers asked about the format think, SONY CAN DO NO WRONG. It is that simple, everyone who knows the PS3 coming out and hasn't been reading the stories and problems thinks that it is going to be a HUGE success. The lack of training in the stores and their assumption that Sony is going to win is where their enthusiasm comes from. Trust me, I know. I work there and I've already turned the Home Theater Department around, I showed them their own sales numbers. 1 BD player sold, 11 HD DVD players sold. It was enough.
If it wasn't for my horse, I wouldn't have spent that year in college.

#23 of 37 OFFLINE   Dave Moritz

Dave Moritz

    Producer



  • 3,370 posts
  • Join Date: Jul 07 2001

Posted October 02 2006 - 10:40 AM

Quote:
I found it interesting that in the isle where my local BB where the Bluray movies are located. They have the following on the shelf, "Next generation DVD". And the HD-DVD shelf says just that HD-DVD. It just kind of weird. To me it makes it look like BB is favoring Bluray and is just offering HD-DVD just incase.

I ment that more as an observation about what I saw. Bluray was alocated twice the shelf space at the BB I go to in the Phoenix area. I own a HD-A1 and am looking to also own a Bluray player. But will not buy one until HDMI 1.3 is available. And while I would love to see Bluray sucssed, I definantly am not a believer that Sony can do no wrong. Sony ether does it right or fracks it up in a major way.

While the home theater department at your location may have made a turn around. There are plenty of other BB locations where the sales people are clueless. I have had sales people at BB tell me things like the player does in fact decode DTS-HD, they did not know anything about upgradeable firmware, they new nothing about the upgrade disc from Toshiba or what version of HDMI the player used just to name a few things off. I had one salesman last year try to tell me that the HDTV's had the newest 3rd generation DLP chips just last year. And I believe that at the time the where in fact on 6th generation chips. I have run into bad sales people in California as well.

This is not to say that there are not plenty of unimformed customers that know nothing of HD-DVD and or Bluray. I have heard of customers that have grabed Bluray discs not noticing that they where not grabing the DVD. I have gone into stores to find out about a certain product and I end up knowing more than the salesperson in the store. And I am by no means someone that knows alot, I think I know alittle at least but there are others that know 50 times more than I do. I buy movies from BB and thats about it. For the most part I dont like alot of the brand BB carries and the lack of knowledgeable salespeople. I however will be checking into a Magnolia's not to far from me built into a BB. I have not been able to find the brand of cables I wanted and after visting Magnolia's web site I see that they have the Audio Quest cable I wanted. I may just end up doing some business with that location after all?
Supporter of 1080p & 4K video / Supporter of Lossless PCM, Dolby True HD and DTS HD Master Audio / Say No To MP3 & WMA / Say no to Bose & LG!
 

 


#24 of 37 OFFLINE   TonyD

TonyD

    Executive Producer



  • 16,244 posts
  • Join Date: Dec 01 1999
  • Real Name:Tony D.
  • LocationDisney World and Universal Florida

Posted October 02 2006 - 02:37 PM

Quote:
Originally Posted by TonyD
bestbuy near me in north wilmington del is becoming a magnolia.
last week i went in looking for hd dvd and they had them all removed from the shelf and were on a cart so maybe they are also planning on a seperate shelf/display there.

thomas, that font size is really, really small


were planning a shelf and do have a shelf now.
facebook.com/whotony

#25 of 37 OFFLINE   RomanSohor

RomanSohor

    Second Unit



  • 360 posts
  • Join Date: Jan 09 2003

Posted October 02 2006 - 03:01 PM

Quote:
Originally Posted by Jimjum27
A little off topic, but what's with these Magnolia rooms? They had a whole corner of the store covered for a couple of months and all it turned out to be was a couple rooms that were carpeted with TVs and speakers hung on the walls. I thought we were going to get some serious home theater gear? Call me when they have more than one projector hanging and have stopped insulting me by asking me to pay $150 for their experts to hook up my cables.

I work part time in a Magnolia. It is more serious HT gear than the regular Best Buy, but not HTF serious :-) I have to tell you that the average customer is looking more for a plasma mounted over their fireplace and a Bose sound system (it is the best, isnt it? ;-) ) than they are looking for a dedicated theater room. And the setup is obviously where a lot of the money is made, so....

And to be perfectly honest well over half the returns we get on big screen HDTV's are because the customer "didn't like the picture quality", when they connect their $50 DVD player to it with Composite video and don't bother to change the setting on the DVD player from 4:3 to 16:9. If a customer is willing to spend the money to get it hooked up, our installers (at least in my store) do a very good job.

Most of their best gear is reserved for speakers.. Martin Logan, Vienna, etc. Though they recently dumped Boston in favor of Klipsch Reference. Not an improvement in my book... but then again it wasn't because the product was better.
Roman Sohor, CTS

#26 of 37 OFFLINE   Dave Moritz

Dave Moritz

    Producer



  • 3,370 posts
  • Join Date: Jul 07 2001

Posted October 03 2006 - 10:37 AM

Just came back from a Magnolia's and while they had some nice speakers and some nice HD displays. They had a small selection of everything else, and I was disapointed. I went mostly because there web site said they where a Audio Quest dealer. When I got there there was no Audio Quest product to be seen, only a small selection of Monster brand cables. If I wanted Monster I could pick them up anywhere. It not that Monster makes a bad product it just that in IMHO its an average brand of cable and I would prefer a great brand of cable. Monster makes a great power center and I will be adding one to my HT as soon as I have the money. But for cables my money does not go on Monster.

Back to topic: I will be buying some more HD titles on payday so I can not wait to see if BB has the new releases on the shelf or not? They have enough shelf space for a decent amount of Blurays at this time. They dedicated two rows of shelves for Bluray and one row for HD-DVD. At least they are at my local BB here in Phoenix, AZ.
Supporter of 1080p & 4K video / Supporter of Lossless PCM, Dolby True HD and DTS HD Master Audio / Say No To MP3 & WMA / Say no to Bose & LG!
 

 


#27 of 37 OFFLINE   ppltd

ppltd

    Producer



  • 3,044 posts
  • Join Date: Aug 30 2006

Posted October 03 2006 - 10:43 AM

Quote:
Originally Posted by Dave Moritz
Back to topic: I will be buying some more HD titles on payday so I can not wait to see if BB has the new releases on the shelf or not? They have enough shelf space for a decent amount of Blurays at this time. They dedicated two rows of shelves for Bluray and one row for HD-DVD. At least they are at my local BB here in Phoenix, AZ.

I shop at PV and Scottsdale BB's (Phoenix area). They seem to have a pretty equal display of HD and BR last time I went there.

Thomas Eisenmann
Thomas Eisenmann(Last updated 09/30/11)

Blu-Ray Collection  DVD Collection, Numerous BD players,

LG 55LX6500 55-Inch 3D 1080p 240 Hz LED

Pioneer VSX-94TXH, Panasonic PT-AE7000U 3D 1080p (PT-AE8000 Just Ordered, 

1124 BDs and going up, 1028 - DVDs and going down.


#28 of 37 OFFLINE   FrancisP

FrancisP

    Screenwriter



  • 1,115 posts
  • Join Date: Jun 15 2004

Posted October 03 2006 - 03:09 PM

They have more HD-DVD discs than blu-ray discs in my BB in Columbia, SC. Each have a section of a shelf. They have not reduced the number of SD. As a result, the spaces between the first couple of rows are much narrower. When I was shopping, I saw someone looking at the HD discs and saying "Why should I buy them again?" That may be a huge obstacle for both formats to fight.

#29 of 37 OFFLINE   Jay*Man

Jay*Man

    Auditioning



  • 10 posts
  • Join Date: Apr 18 2006

Posted October 04 2006 - 08:45 AM

Quote:
Originally Posted by Paul Arnette
On top of that, it looks like Virginia Beach is finally getting a Magnolia room. We've hit the big-time here, boo yah! Posted Image Posted Image

Lucky you... Still don't have any in Richmond yet. Although I have seen some Magnolia flyers around in one of the stores...maybe it will be here soon.. I don't understand it, NoVa has 9, even Fredricksburg has 1. Why don't they have them in Central Va & Tidewater.

Tweeters would also be nice.

#30 of 37 OFFLINE   RomanSohor

RomanSohor

    Second Unit



  • 360 posts
  • Join Date: Jan 09 2003

Posted October 04 2006 - 11:10 AM

Magnolia no longer carrys audioquest.
Roman Sohor, CTS

#31 of 37 OFFLINE   Dave Moritz

Dave Moritz

    Producer



  • 3,370 posts
  • Join Date: Jul 07 2001

Posted October 04 2006 - 01:09 PM

Quote:
Magnolia no longer carrys audioquest.

The Magnolia near me claimed that Audio Quest could not keep up with demand so the dropped the product. They claimed that Audio Quest was selling well but they could not get enough stock into the store. So there great solution was to carry the same bloody brand that everyone else has. I guess they would not want to offer something different and get something that helps them stand apart from there compition. Just become one of the countless Monster dealers, can you say market over saturation. Posted Image
Supporter of 1080p & 4K video / Supporter of Lossless PCM, Dolby True HD and DTS HD Master Audio / Say No To MP3 & WMA / Say no to Bose & LG!
 

 


#32 of 37 OFFLINE   Ralph Jenkins

Ralph Jenkins

    Stunt Coordinator



  • 102 posts
  • Join Date: Oct 14 2003

Posted October 07 2006 - 12:12 PM

From what I have seen, it seems like studios and retailers are supporting Blu-Ray, while *consumers* are supporting HD DVD. It's a bit strange. Has anyone witnessed a customer buying a stack of Blu-Ray discs (I have seen this with HD DVD)? I can only assume that the stores are banking on the success of the PS3.

#33 of 37 OFFLINE   Ed St. Clair

Ed St. Clair

    Producer



  • 3,320 posts
  • Join Date: May 07 2001

Posted October 07 2006 - 02:02 PM

Quote:
Best Buy finally taking BR/HD-DVD seriously?
What was BB or any other B&M too do before?
Make up stuff?
Just a few months ago HD DVD had, what, 30 titles out? Was BB supposed to clear aisles & aisles out to make room for thirty titles?
Right now HD DVD has two players for them to sell and just now BD has two. When there were only two HD disc players for BB to sell a few months ago, should they have cleared out an entire area for HD disc players?
It was a BIG deal when HD DVD had an endcap, one endcap! It was a BIG deal when BD got its first endcap. Think of how many TV's, washing machines, phones, computers, car speakers, etc. BB carries. Just six months ago what did HD DVD offer them to sell, nothing! Just five months ago what did BD offer them to sell, nothing!!!

I guess people don't know about how SD DVD started a BB. ;-)
Movies are: "The Greatest Artform".
HD should be for EVERYONE!

#34 of 37 OFFLINE   Cheech

Cheech

    Extra



  • 20 posts
  • Join Date: Sep 28 2006

Posted October 07 2006 - 03:17 PM

Quote:
Originally Posted by Ed St. Clair
I guess people don't know about how SD DVD started a BB. ;-)

It's funny you say that.

When I was in Best Buy this week, I got an overwhelming sense of Deja Vu while staring at the HD disc section. It was on the *exact* same aisle, just at the opposite end, where they first put DVD. This was in August of '98 when I bought my first player. Both sections were the same size as well.

The only thing that was a bit sad was that there were two formats staring me in the face instead of DVD's one; it really made the format "war" real in my mind. I couldn't help but feel that at the end of the day, the entire thing will fail because of this reason.

#35 of 37 OFFLINE   Ed St. Clair

Ed St. Clair

    Producer



  • 3,320 posts
  • Join Date: May 07 2001

Posted October 07 2006 - 03:48 PM

Quote:
Originally Posted by Cheech
It's funny you say that.

When I was in Best Buy this week, I got an overwhelming sense of Deja Vu while staring at the HD disc section. It was on the *exact* same aisle, just at the opposite end, where they first put DVD. This was in August of '98 when I bought my first player. Both sections were the same size as well.

The only thing that was a bit sad was that there were two formats staring me in the face instead of DVD's one; it really made the format "war" real in my mind. I couldn't help but feel that at the end of the day, the entire thing will fail because of this reason.
Memories!!!
For me, it was against the wall in the appliance section, one rack, then two then three, before SD DVD's made it to the center of the store. I was actually shocked whenever I went in and there was another person in the DVD section!!! :-0
Agree, this war can't be good for the average consumer.
And it sure isn't doing us much good either!! ;-)
Movies are: "The Greatest Artform".
HD should be for EVERYONE!

#36 of 37 OFFLINE   Eric DiPiazza

Eric DiPiazza

    Stunt Coordinator



  • 174 posts
  • Join Date: Oct 28 2002

Posted October 07 2006 - 06:22 PM

I still seem to be the only one in the HD section whenever I go. It's like a ghost town aisle and employees looked shocked to see me there when they walk by. I also remember when SD DVD launced and how empty the aisle was back then. It's just a shame about the war. Unlike with SD DVD, the HD fans have been divded into two smaller groups. Thus making it even harder for one format to win.

#37 of 37 OFFLINE   Mike_G

Mike_G

    Screenwriter



  • 1,446 posts
  • Join Date: Jun 01 2000
  • Real Name:Mike

Posted October 09 2006 - 03:53 AM

Quote:
Originally Posted by Ed St. Clair
What was BB or any other B&M too do before?
Make up stuff?
Just a few months ago HD DVD had, what, 30 titles out? Was BB supposed to clear aisles & aisles out to make room for thirty titles?
Right now HD DVD has two players for them to sell and just now BD has two. When there were only two HD disc players for BB to sell a few months ago, should they have cleared out an entire area for HD disc players?
It was a BIG deal when HD DVD had an endcap, one endcap! It was a BIG deal when BD got its first endcap. Think of how many TV's, washing machines, phones, computers, car speakers, etc. BB carries. Just six months ago what did HD DVD offer them to sell, nothing! Just five months ago what did BD offer them to sell, nothing!!!

I guess people don't know about how SD DVD started a BB. ;-)

I was referring to their attitude of placing product deep in the store where you couldn't find it, or mixing it with regular DVDs, or not knowing where the damn discs are. No need to be sarcastic.


Back to Blu-ray



Forum Nav Content I Follow